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Mercure Hotel & Residenz Frankfurt Messe

4.0 star property

Photo gallery for Mercure Hotel & Residenz Frankfurt Messe

Front of property - evening/night
Exterior
Breakfast, lunch, dinner served; international cuisine
Terrace/patio
Premium bedding, Select Comfort beds, in-room safe, desk

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Pet-friendly
  • Room service
  • Laundry
  • 24/7 front desk

Explore the area

Map
Voltastr. 29, Frankfurt, HE, 60486
  • Frankfurt Trade Fair
    ‪10 min walk‬
  • Goethe University Frankfurt Campus Bockenheim
    ‪10 min walk‬
  • Congress Center Messe Frankfurt
    ‪11 min walk‬
  • Frankfurt (FRA-Frankfurt Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed

Premium bedding, Select Comfort beds, in-room safe, desk

Standard Double Room, 1 Double Bed

  • 23 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Privilege, Room, 1 Queen Bed

Premium bedding, Select Comfort beds, in-room safe, desk

Privilege, Room, 1 Queen Bed

  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

Premium bedding, Select Comfort beds, in-room safe, desk

Standard Room, 2 Single Beds

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room, 2 Single Beds

Premium bedding, Select Comfort beds, in-room safe, desk

Superior Twin Room, 2 Single Beds

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Suite, 1 Queen Bed, Balcony

Premium bedding, Select Comfort beds, in-room safe, desk

Privilege, Suite, 1 Queen Bed, Balcony

  • 60 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room, 1 Double Bed, Courtyard View

Premium bedding, Select Comfort beds, in-room safe, desk

Superior Double Room, 1 Double Bed, Courtyard View

  • 23 sq m
  • Sleeps 3
  • 1 Double Bed

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About the area

Frankfurt

You'll be centrally located in Frankfurt with a stay at Mercure Hotel & Residenz Frankfurt Messe, within a 15-minute walk of Frankfurt Trade Fair and Congress Center Messe Frankfurt. .This hotel is 1.1 mi (1.8 km) from Skyline Plaza and 1.7 mi (2.7 km) from Alte Oper.

What's nearby

  • Frankfurt Trade Fair - 10 min walk
  • Congress Center Messe Frankfurt - 11 min walk
  • Skyline Plaza - 20 min walk
  • Alte Oper - 4 min drive
  • Römerberg - 6 min drive

Getting around

  • Kuhwaldstraße Tram Stop - 2 min walk
  • Frankfurt am Main West Station - 5 min walk
  • Frankfurt Airport (FRA) - 19 min drive

Restaurants

  • ‪Restaurant Stremma - ‬11 min walk
  • ‪Restaurant Veranda - ‬11 min walk
  • ‪Thai Wok - ‬6 min walk
  • ‪Immer Satt - ‬7 min walk
  • ‪Mai Vien - ‬7 min walk

About this property

Mercure Hotel & Residenz Frankfurt Messe

Hotel with a fitness center, near Frankfurt Trade Fair
Mercure Hotel & Residenz Frankfurt Messe offers 424 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Select Comfort beds feature premium bedding. A pillow menu is available. 26-inch LCD televisions come with satellite channels. Bathrooms include bathtubs or showers and hair dryers.

This Frankfurt hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs, and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 424 air-conditioned rooms featuring refrigerators and LCD televisions. Your Select Comfort bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers.
Take advantage of recreation opportunities including a sauna and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy international cuisine at Twenty9, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Planning an event in Frankfurt? This hotel has 1423 square feet (132 square meters) of space consisting of conference space and 7 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 10:30 AM.
Twenty9 - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

Bulgarian, English, French, German, Italian, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 25 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–10:30 AM on weekends: EUR 21 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Twenty9

Things to do

  • Fitness centre
  • Sauna

Family friendly

  • Laundry facilities
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Conference space (1423 square feet)
  • Meeting rooms - 7

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Select comfort bed

Bathroom

  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 26-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Bulk dispenser for toiletries
  • Desk
  • Desk chair
  • Eco-friendly cleaning products used
  • Energy-saving switches
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in fee: EUR 30
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 21 per person
  • Self parking fee: EUR 25 per day (in/out privileges)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number HRB181911

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Mercure Hotel & Residenz Frankfurt Messe
Mercure Hotel & Residenz Messe
Mercure Hotel Frankfurt Messe
Mercure Residenz Frankfurt Messe
Mercure Residenz Messe
Mercure Hotel And Residenz Frankfurt Messe
Mercure Hotel Residenz Frankfurt Messe
Mercure Hotel Residenz Messe
Mercure Hotel & Residenz Frankfurt Messe Hotel
Mercure Hotel & Residenz Frankfurt Messe Frankfurt
Mercure Hotel & Residenz Frankfurt Messe Hotel Frankfurt

Mercure Hotel & Residenz Frankfurt Messe Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 127 out of 463 reviews
Rating 8 - Good. 214 out of 463 reviews
Rating 6 - Okay. 87 out of 463 reviews
Rating 4 - Poor. 19 out of 463 reviews
Rating 2 - Terrible. 16 out of 463 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Johan

Stayed 1 night in Oct 2024

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay here! The room was nice and clean, with a comfy bed. Savvy, friendly, multilingual staff. Good selection for breakfast, bar service at night. Gym and sauna. The area around the hotel is quiet. The hotel itself is just a few steps away from a grocery store and many restaurants, and a streetcar stop that will take you to the central train station in 10 minutes (it will also take you to two underground train lines along the way). There is almost always a taxi waiting next to the hotel, which is convenient if you're in a hurry. There is plenty of space in the underground parking area. I strongly recommend this hotel!
Stayed 6 nights in Jul 2024

6/10 Okay

Martin

Stayed 2 nights in Jul 2024

10/10 Excellent

morgan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location was perfect with a tram stop outside. the staff were great and the room was spacious clean and modern.
Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good to stay
Good location and room is clean . There are balcony each room but balcony is not cleaned well . If housekeeping keep clean it , my evaluation will be really better. Good breakfast , very good staff . Price is reasonable compare than other hotel near Messe area. I could find free parking space near the hotel .
Stayed 1 night in Jul 2024

8/10 Good

Derek

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Merure Voltastrasse, Frankfurt
Good hotel location, staff all friendly, air con a bit on the noisy side but other than that no issues
Stayed 13 nights in Jun 2024

10/10 Excellent

Yoshitaka

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i like the restaurant in very beautiful garden.
Stayed 3 nights in Jun 2024

10/10 Excellent

Ronnie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect - apart from one thing Air con was very loud and barely worked But that was the only downside
Stayed 2 nights in Jun 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was big and had a great view and the staff was so kind and patient with my broken German!
Stayed 1 night in May 2024

6/10 Okay

Samantha

Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Audrey

Stayed 1 night in Apr 2024

4/10 Poor

Mark

Business traveller
Disliked: Property conditions & facilities, room comfort
Room very dates and nothing superior about it. Very hot and air con did not work. Water was either cold or boiling hot.
Stayed 2 nights in Mar 2024

4/10 Poor

Mark

Stayed 1 night in Mar 2024

8/10 Good

ahmed

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Cathy

Business traveller
Liked: Cleanliness, staff & service, amenities
Property was great, great location, quiet, but my room had a leak by the window and since it rained the entire stay, I heard the loud dripping and saw some wood damage on the molding around my balcony door and window.
Stayed 5 nights in Jan 2023

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good location for Frankfurt Messe
visited Frankfurt for an Exhibition. The hotel is approx. 15-minute walk from the hotel. The hotel is nice, a good bar and restaurant. The rooms are of a good size. Bed was ok, pillows were a little flat. Room was very hot, even with Air Con on, which i think did not work. Good Shower, overall a nice hotel
Stayed 1 night in Oct 2022

8/10 Good

Nicholas

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2022

10/10 Excellent

Tariq

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice one
A very good experience at the hotel. Staff are helpful but very preoccupied all the times. Rooms are good and bed was very comfortable. Would recommend
Stayed 5 nights in Jun 2022

2/10 Terrible

Schannel

Stayed 1 night in Jul 2022

10/10 Excellent

Kenneth

Travelled with family
Liked: Staff & service
Booked this hotel after our flights were cancelled. It was a 30 taxi ride which we realized later could have been done via S-bahn, but at the time the taxi was the better choice. Hotel staff were helpful and friendly. The hotel and our room we're clean and comfortable. The restaurant in the hotel was great. There is also a grocery store about 150 m from the hotel. As much as I wish we had been able to take our flight, this hotel was everything we could have wanted.
Stayed 1 night in Jun 2022

10/10 Excellent

Ines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel.
I was there for one night but service was great. Very comfortable room, clean and close to the tram and Central Station. I definitely recommend this hotel
Stayed 1 night in May 2022

8/10 Good

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Shewangizaw R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is close to transportation and city center. Breakfast was good would prefer buffet style but Covid-19 changed that. Amenities were good but lacks microwave and parking cost$$.
Stayed 7 nights in Sep 2021

10/10 Excellent

Shana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room and staff were great. PLENTY of space.. only bad thing was parking was rediculace in price
Stayed 2 nights in Jul 2021

6/10 Okay

Anca

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good hotel but poor costumer service
The location is good, you can find free parking nearby. The room was very clean the bed comfortable. The staff needs to work on their costumer skilss.
Stayed 1 night in Jan 2021