10/10 Excellent
Joseph
Travelled with family
17 Aug 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Let me begin by stating that this establishment deserves 10 stars.
My family and I have had to book an extended stay due to sudden unfortunate issues with our residence.
The hotel is extremely well maintained, and despite current renovations the construction did not disturb us in any way.
The cleaning staff is always happy to help you with anything you need. They are always happy and smiling.
The staff at the front desk is exceptional. Always available to answer any questions or concerns.
Parking is easy and I have always been able to find a spot, even on the weekends when it gets busy.
The location is great with plenty of nearby grocery stores and restaurants. There are even big box stores within walking distance. A Walgreens store is located in the adjacent parking lot as well as a 24hr gas station.
Free laundry is available and the machines are well maintained.
The gym is spacious and quiet.
The rooms are great. Comfortable beds, great pillows, plenty of space. Very large shower, and plenty of hot water.
The kitchenette is fully stocked with dishware, flatware, and regular sized appliances. Including a dishwasher!
***The customer service manager, Morgan, was extremely helpful with the resolution of a billing error that accidentally occurred. She was attentive, kind, and very professional.
The general manager, Fernando, was amazing as well. Rarely do you get to speak to a GM when there is an issue, but Fernando always made himself available. He personally assisted us often.
Joseph
Stayed 14 nights in Aug 2024