This hotel is a 15 minute walk from the Kaiserslautern Hbf. Lots of restaurants and shopping right outside your door, very convenient. Staff doesn't work 24/7, but they did contact us before our visit and we had no trouble checking in. Room was large by European standards, we had a main sitting area and a bedroom which could be closed off by a sliding, frosted glass door. Air conditioning was great for the hot July days, room was clean and neat. Quiet too. Did not have breakfast here, but it is offered. Gummi bears on the bed each night was a fun touch.