6/10 Okay
Laura B.
7 Jan 2025
Liked: Cleanliness
New Years Eve Disaster
Villa was very nice & clean. Air Hockey table and theater seating was a plus for the family.Downfault was the Villa has a whirlpool tub on second floor. When attempting to use on New Years Eve the tub barely filled leaked through to the main floor in kitchen like a rainfall. Called maintenance they said it was a known problem a part was ordered and it would not be able to be fixed. We were never told it was a unworking tub.. This delayed us with our holiday plans as we had a kitchen area we had to mop up while all dressed up for the New Year. The dishwasher also leaked and left a large puddle. .Review form was left explaining situation and no response was communicated from the property owner. I feel we should of been compensated for the unworking whirlpool tub when this was a known problem by owner and never disclosed.prior to our stay
Laura B.
Stayed 3 nights in Dec 2024