Brookside Lodge

3.0 star property
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Brookside Lodge

Lobby sitting area
Property grounds
Balcony view
2 outdoor pools, pool loungers
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Laundry
  • Gym

Explore the area

Map
463 E Parkway, Gatlinburg, TN, 37738
  • Historic Ogle Log Cabin
    ‪11 min walk‬
  • Traffic Light #5
    ‪12 min walk‬
  • Anakeesta
    ‪14 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪69 min drive‬

Room options

Honeymoon Suite

  • 41 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed (Creekside)

  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds (Creekside)

  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Riverside Deluxe 2-Queen Beds with Fireplace

  • 37 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Riverside Deluxe King with Fireplace.

  • 36 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Riverside Deluxe King

  • 36 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Gatlinburg

In the heart of Gatlinburg, Brookside Lodge is within a 5-minute drive of Ripley's Aquarium of the Smokies and Ripley's Believe It Or Not Museum. .This family-friendly hotel is 1 mi (1.6 km) from SkyPark and 1.1 mi (1.7 km) from Gatlinburg Space Needle.

What's nearby

  • Ripley's Aquarium of the Smokies - 15 min walk
  • Ripley's Believe It Or Not Museum - 3 min drive
  • SkyPark - 3 min drive
  • Gatlinburg Space Needle - 3 min drive
  • Gatlinburg Convention Center - 3 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 69 min drive

Restaurants

  • ‪Cliff Top Grill & Bar - ‬17 min walk
  • ‪Tennessee Cider Company - ‬16 min walk
  • ‪Anakeesta Smokehouse - ‬4 min drive
  • ‪Subway - ‬15 min walk
  • ‪Ole Red - ‬12 min walk

About this property

Brookside Lodge

Family-friendly hotel with 2 outdoor pools and free breakfast
Brookside Lodge offers 100 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to furnished balconies. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Gatlinburg hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

2 outdoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 100 air-conditioned rooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. Rooms have private furnished balconies. Wired and wireless internet access is complimentary, while 32-inch flat-screen televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities, which include a fitness center. Additional features at this hotel include complimentary wireless internet access, wedding services, and a fireplace in the lobby. Guests can get around on the shuttle (surcharge), which operates within 0.1 mi.
A complimentary continental breakfast is served daily from 8:00 AM to 11:00 AM.
Featured amenities include express check-out, luggage storage, and laundry facilities. Planning an event in Gatlinburg? This hotel has facilities measuring 4004 square feet (372 square meters), including a conference center. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 8:00 AM and 11:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options
  • Local area shuttle (surcharge) up to 0.1 mi

Food and drink

  • Free continental breakfast available daily 8:00 AM–11:00 AM

Things to do

  • 2 outdoor pools
  • Basketball
  • Children's pool
  • Fishing
  • Fitness centre
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Microwave
  • Pool gate
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference centre (4004 square feet of space)

Outdoors

  • BBQ grill(s)
  • Firepit
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas
  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Cots/infant beds (surcharge)
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • LED light bulbs
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open Monday - Tuesday (8:00 AM - 11:30 PM) and Wednesday - Sunday (7:30 AM - 7:00 AM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
This property's reception is open 24 hours Friday and Saturday and until midnight Sunday - Thursday. Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Cribs (infant beds) are available for USD 10.0 per night

Payment types

Important information

Optional extras

  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Brookside FairBridge
Brookside FairBridge Gatlinburg
Brookside Resort FairBridge
Brookside Resort FairBridge Gatlinburg
Brookside Lodge Hotel
Brookside Lodge Gatlinburg
Brookside Resort by FairBridge
Brookside Lodge Hotel Gatlinburg

Brookside Lodge Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1030 out of 1985 reviews" "
Rating 8 - Good. 520 out of 1985 reviews" "
Rating 6 - Okay. 246 out of 1985 reviews" "
Rating 4 - Poor. 112 out of 1985 reviews" "
Rating 2 - Terrible. 77 out of 1985 reviews" "

8.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Kathleen

Liked: Cleanliness, property conditions & facilities
Wish you had a rack like most hotels to hang things up. Also wish you had cleaning peope who spoke english because he never came back to clean our room one day.
Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, Room had a nice view
Stayed 2 nights in Jul 2024

10/10 Excellent

Barbara

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff. Clean rooms. Patio along the water was relaxing.
Stayed 1 night in Nov 2024

6/10 Okay

Matthew

Travelled with family
Disliked: Property conditions & facilities
Overall, the property was just okay. Our room was right on the creek, which was beautiful, but that was the highlight of the stay. The room looked like it was recently renovated but trim and other things were still falling apart. The bathroom had spatter on the wall that looked a lot like blood. We saw the staff for about two minutes so I’m not sure if they are good or not but they stress that there are no refunds. We walked to the downtown area, which was convenient. The property has two pools but they were closed for the season. Not sure how this property compares to the surrounding area but we will not be here again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed our stay. It was close to downtown and it was really peaceful. We loved sitting on the balcony!
Stayed 2 nights in Nov 2024

10/10 Excellent

Teresa

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cant wait to come back
Stayed 1 night in Nov 2024

10/10 Excellent

Jettfrey

Liked: Cleanliness, staff & service, property conditions & facilities
The stream
Stayed 1 night in Oct 2024

8/10 Good

Douglas

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s reasonably priced,Convienient and every room is on creek.
Stayed 5 nights in Oct 2024

8/10 Good

Mary

Travelled with partner
Creek view was relaxing. Property a bit dated but good for the price.
Stayed 2 nights in Oct 2024

10/10 Excellent

Hongfei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. The belcony has a nice creek view.
Stayed 2 nights in Oct 2024

4/10 Poor

Rachel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Tony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Brookside is comfortable and cozy with a small useful area for minor kitchen activites. The room and beds were comfortable. Overall it was clean but improvements are possible. The staff is pleasant and deals promptly with needs. Had a lengthy stay and due to location to downtown Gatlinburg would do it again since it is not in the way of downtown traffic. Resturants and local transportation in area. A short walk into town is easy. Coming back is a bit of a climb so public transportation is recommended.
Stayed 9 nights in Oct 2024

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an older property but very clean. Affordable, just up from downtown Gatlinburg. Nice balcony overlooking a mountain stream. Room was large & had wood burning fireplace if you were interested.
Stayed 1 night in Oct 2024

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Sahil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The stream provided a soothing experience. Walkable from the downtown area and dining options nearby is a plus.
Stayed 2 nights in Oct 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was looking for a place for one night with an early departure for hiking in the morning. The staff in the office was super accommodating and friendly . Was not expecting the room to be as charming as it was, super clean, rustic decorations and the creek made the comfortable beds just that much better. Will definitely return to Brookside Lodge on our next hiking trip in the Smokies.
Stayed 1 night in Oct 2024

4/10 Poor

Eddie

Travelled with partner
Disliked: Cleanliness
Staff was very nice , but the room was not. Spider webs were everywhere and carpet was very dirty. I am sure other rooms are not the same , so we will probably try staying with them again in a different type room.
Stayed 3 nights in Oct 2024

8/10 Good

Tran

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The back is facing a beautiful creeek. Within walking distance to main street which was awesome. Breakfast is nothing to brag about, better off getting your own. The heater was awfully loud, woke us up several times. Parking is plenty, right in front of the room.
Stayed 6 nights in Oct 2024

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room had fireplace view of the creek
Stayed 3 nights in Aug 2024

10/10 Excellent

Daryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
These folks really tried hard to make our stay comfortable. The stream beside the room was amazing and the real wood fireplace was incredible! We’re going back next trip to Gatlinburg for sure.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only lodge i have found that i don't mind chillin in the room.. it is so relaxing right on the brook.
Stayed 4 nights in Oct 2024

4/10 Poor

Brenda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely not a lodge, but a motel. Outside doors facing the parking lot and road. Both noise and light came through the front window and door at night. The "balcony" was dirty and dark and the view across the creek was of a parking lot. No window to creek and no screen to allow fresh air. Their website talks of a big country breakfast with fresh eggs and meat and potatoes. The actual breakfsst contained no protein, but only bagels, pancakes and biscuits and gravy. The pool was in the parking lot by the road and filled with leaves. At least the room seemed relatively clean, except for the speckles on the walls and the need for paint in the bathroom. Severely overpriced for what you get.
Stayed 4 nights in Oct 2024