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Courtyard by Marriott Gatlinburg Downtown

3.0 star property

Photo gallery for Courtyard by Marriott Gatlinburg Downtown

Property amenity
Lobby
Bar (on property)
Lobby
In-room safe, desk, iron/ironing board, free cots/infant beds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Bar
  • Room service

Explore the area

Map
315 Historic Nature Trail, Gatlinburg, TN, 37738
  • Gatlinburg Convention Center
    ‪3 min walk‬
  • Ripley's Aquarium of the Smokies
    ‪13 min walk‬
  • Anakeesta
    ‪14 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪70 min drive‬

Room options

View all photos for Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Balcony

Room, 1 King Bed with Sofa bed, Balcony

Room, 1 King Bed with Sofa bed, Balcony

  • 42 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds

Studio, Multiple Beds

Studio, Multiple Beds

  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Balcony

Room, 2 Queen Beds, Balcony

Room, 2 Queen Beds, Balcony

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed with Sofa bed

  • 37 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Balcony

Room, 1 King Bed with Sofa bed, Balcony

Room, 1 King Bed with Sofa bed, Balcony

  • 42 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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Exterior

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  • Kids pool
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About the area

Gatlinburg

When you stay at Courtyard by Marriott Gatlinburg Downtown in Gatlinburg, you'll be in a national park, within a 5-minute walk of Gatlinburg Convention Center and Gatlinburg Space Needle. .This hotel is 0.7 mi (1.1 km) from Great Smoky Mountains National Park and 0.7 mi (1.1 km) from Ripley's Aquarium of the Smokies.

What's nearby

  • Gatlinburg Convention Center - 3 min walk - 0.3 km
  • Gatlinburg Space Needle - 4 min walk - 0.4 km
  • SkyPark - 6 min walk - 0.6 km
  • Ripley's Aquarium of the Smokies - 13 min walk - 1.2 km
  • Anakeesta - 14 min walk - 1.2 km

Getting around

  • McGhee Tyson Airport (TYS) - 70 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬6 min walk
  • ‪Sugarlands Distilling Co. - ‬6 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬8 min walk
  • ‪Crawdaddy's Restaurant & Bar - ‬6 min walk
  • ‪Smith & Son Corner Kitchen - ‬5 min walk

About this property

Courtyard by Marriott Gatlinburg Downtown

Hotel with free parking, a short walk to Gatlinburg Space Needle
Courtyard by Marriott Gatlinburg Downtown offers 128 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Make yourself at home in one of the 128 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreational opportunities offered, including an indoor pool, a hot tub, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access and a banquet hall.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service. Quench your thirst with your favorite drink at the bar/lounge. To-go breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Gatlinburg? This hotel has 2000 square feet (186 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
To-go breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Courtyard by Marriott Gatlinburg Downtown has a restaurant on site.
Room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily breakfast to-go available 6:30 AM to 11:00 AM for a fee: USD 6 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Tennis

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 2,000 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Firepit
  • Garden
  • In a national park
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Portable shower seat
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 6 to 20 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Courtyard Marriott Gatlinburg Hotel
Courtyard Marriott Gatlinburg
Courtyard Marriott Gatlinburg Downtown Hotel
Courtyard Marriott Gatlinburg Downtown
Courtyard by Marriott Gatlinburg
Courtyard by Marriott Gatlinburg Downtown Hotel
Courtyard by Marriott Gatlinburg Downtown Gatlinburg
Courtyard by Marriott Gatlinburg Downtown Hotel Gatlinburg

Courtyard by Marriott Gatlinburg Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 742 out of 1096 reviews
Rating 8 - Good. 232 out of 1096 reviews
Rating 6 - Okay. 69 out of 1096 reviews
Rating 4 - Poor. 31 out of 1096 reviews
Rating 2 - Terrible. 22 out of 1096 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Amy

Stayed 1 night in Nov 2024

6/10 Okay

Thomas

Travelled with family
Average across the board. Nothing stands out in either direction. We had really loud people next door on both nights and the walls did little to dampen the noise. Good location but that’s about it.
Stayed 2 nights in Dec 2024

10/10 Excellent

yadit

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

CESAR

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bistro actually has good food. Hotel is in good shape. Inroom refrigerators are not good, only cool for 2 hours at a time, its a problem when you are gone for hours or even during the night. Staff is friendly, we liked the hotel.
Stayed 4 nights in Dec 2024

10/10 Excellent

Dennis H

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed at this facility before and have always found it to be convenient in location, and the staff was friendly and helpful.
Stayed 2 nights in Dec 2024

10/10 Excellent

Yadira

Liked: Cleanliness, staff & service, property conditions & facilities
Muy recomendable
Stayed 3 nights in Dec 2024

10/10 Excellent

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet property. Staff was friendly and excellent. Very comfortable stay!
Stayed 2 nights in Dec 2024

10/10 Excellent

Silverio

Stayed 3 nights in Nov 2024

6/10 Okay

Mark

Liked: Cleanliness, room comfort
Expensive for what they offer
Odd location. Near the Gatlinburg strip but it is a walk to everything. Hard if your mobility challenge. Trolley stop is across a busy street and only comes once an hour. It isn't really worth the price we paid. No breakfast. Overly expensive Starbucks on property. I was charged 2 more for a caramel macchiato than brick and mortar Starbucks down the street charged.
Stayed 5 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not the best
Stay was good but our fireplace would not work in our room. We asked for maintenance to look at it and they NEVER showed up. Then at checkout I asked for a discount on the room since when I booked it I was expecting the fireplace to work. I was told a manger would give me a call….AND no one did. You pay a lot for these rooms and in my opinion that is unacceptable and very poor customer service! Because of this I prob won’t stay again.
Stayed 2 nights in Nov 2024

8/10 Good

Abbylouis

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good time and staff was friendly. My only complaint is that the hot tub was unusable, which was one of the reasons why we booked the hotel.
Stayed 2 nights in Dec 2024

8/10 Good

Hanna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent except breakfast. I bought the option, but it was not clear how that works. Price is the same as I would buy it in the restaurant. But the process of explanation was more confusing. If I knew about this, I would not buy it in advance.
Stayed 1 night in Nov 2024

10/10 Excellent

Brandon, Columbia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Nov 2024

8/10 Good

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t get the room I booked. We booked a room with a sofa and didn’t get it. The room I got was by the exit door, stairwell, indoor pool and maintenance area, so therefore it was loud and disturbing. The staff was very friendly, room was clean, property was well lit, and parking was good.
Stayed 3 nights in Nov 2024

10/10 Excellent

Cathy, HENDERSONVLLE

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Dinning food was good and location was in the middle of town
Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
We were initially unsatisfied with our room. Confusion through the booking service. The staff went above and beyond to make us happy.
Stayed 2 nights in Nov 2024

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, amenities
My room was clean and the hotel was nice. The only problem was the TV in my room. I have stayed at this property twice in two months in two different rooms and both times the TV picture would freeze. I reported it to the front desk and they were unable to fix the problem.
Stayed 2 nights in Nov 2024

4/10 Poor

Don

Travelled with family
Air conditioner would not cool. Bed was in bad condition. Sink in bathroom was slow to drain. Very overpriced. If I would have wanted Motel 6 conditions I would have expected Motel 6 prices.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay! Cleanest hotel around the Parkway and very convenient with wonderful staff
Stayed 2 nights in Nov 2024

10/10 Excellent

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great. Staff were great. Convenient to to downtown. Great experience.
Stayed 2 nights in Nov 2024

10/10 Excellent

David

Stayed 1 night in Nov 2024

8/10 Good

Jeff

Liked: Cleanliness, property conditions & facilities
Nice enough but our room has small ants on the counter near the TV.
Stayed 1 night in Nov 2024

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 2 nights in Nov 2024

10/10 Excellent

Kenneth

Stayed 2 nights in Nov 2024