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Gatlinburg Town Square

2.5 star property

Photo gallery for Gatlinburg Town Square

Front of property
GTV Studio | Living area
Free WiFi, bed sheets
View from property
Ping pong

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Laundry room

Explore the area

View map
515 Historic Nature Trail, Gatlinburg, TN, 37738
  • Place, Gatlinburg Convention Center
    ‪5 min walk‬
  • Place, Gatlinburg SkyPark
    ‪9 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪12 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪66 min drive‬

Room options

View all photos for GTS Studio

Free WiFi, bed sheets

GTS Studio

8.4 out of 10
Very good
(40 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 1 Double Sofa Bed

View all photos for GTS 1 bedroom Condo

Ping pong

GTS 1 bedroom Condo

9.0 out of 10
Wonderful
(67 reviews)
  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for GTS 2 Bedroom Deluxe

Ping pong

GTS 2 Bedroom Deluxe

9.2 out of 10
Wonderful
(19 reviews)
  • 80 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for GTVH Standard Queen Room

GTVH Standard Queen Room | Terrace/patio

GTVH Standard Queen Room

8.0 out of 10
Very good
(13 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for GTV Studio

GTV Studio | Living area

GTV Studio

8.8 out of 10
Excellent
(26 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for GTV 1 Bedroom Condo

Ping pong

GTV 1 Bedroom Condo

10.0 out of 10
Exceptional
(1 review)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for GTVH Standard King Room

GTVH Standard King Room

GTVH Standard King Room

8.0 out of 10
Very good
(76 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for GTS Accessible Studio

Free WiFi, bed sheets

GTS Accessible Studio

9.0 out of 10
Wonderful
(4 reviews)
  • 41 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for GTS Accessible 1 bedroom Condo

Ping pong

GTS Accessible 1 bedroom Condo

7.0 out of 10
Good
(7 reviews)
  • 68 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for GTS Accessible 2 bedroom Condo

Ping pong

GTS Accessible 2 bedroom Condo

9.8 out of 10
Exceptional
(7 reviews)
  • 85 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Single Sofa Bed

View all photos for GTS 2 Bedroom Premium

Ping pong

GTS 2 Bedroom Premium

9.2 out of 10
Wonderful
(38 reviews)
  • 85 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for GTV Accessible 1 bedroom Condo

Ping pong

GTV Accessible 1 bedroom Condo

9.2 out of 10
Wonderful
(7 reviews)
  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for GTV Hotel Accessible Queen

GTV Hotel Accessible Queen

GTV Hotel Accessible Queen

  • Sleeps 2
  • 1 Queen Bed

View all photos for GTS 3 Bedroom Condo

Free WiFi, bed sheets

GTS 3 Bedroom Condo

8.0 out of 10
Very good
(2 reviews)
  • 3 bedrooms
  • Sleeps 9
  • 1 King Bed, 2 Single Beds, 1 Queen Bed and 1 Double Sofa Bed

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About the area

Gatlinburg

With a stay at Gatlinburg Town Square in Gatlinburg, you'll be in the entertainment district, a 5-minute walk from Gatlinburg Convention Center and 15 minutes by foot from Great Smoky Mountains National Park. .This family-friendly hotel is 0.4 mi (0.7 km) from Gatlinburg SkyPark and 0.8 mi (1.3 km) from Ripley's Aquarium of the Smokies.

What's nearby

  • Gatlinburg Convention Center - 5 min walk - 0.4 km
  • Ober Gatlinburg Aerial Tramway - 6 min walk - 0.6 km
  • Gatlinburg SkyPark - 9 min walk - 0.8 km
  • Anakeesta - 12 min walk - 1.0 km
  • Ripley's Aquarium of the Smokies - 12 min walk - 1.1 km

Getting around

  • McGhee Tyson Airport (TYS) - 70 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬8 min walk
  • ‪Sugarlands Distilling Co. - ‬8 min walk
  • ‪Puckers Sports Bar - ‬9 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬10 min walk
  • ‪Crockett's Breakfast Camp - ‬12 min walk

About this property

Gatlinburg Town Square

Family-friendly hotel with free parking, 8-minute walk to Gatlinburg SkyPark
Gatlinburg Town Square offers 100 air-conditioned accommodations with hair dryers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided on request.
An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 100 air-conditioned rooms featuring microwaves. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones with free local calls, and housekeeping is provided on request.
Don't miss out on the many recreational opportunities, including an indoor pool, a fitness center, and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and a picnic area.
Featured amenities include a 24-hour front desk, laundry facilities, and an elevator. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site self parking

Things to do

  • Basketball
  • Children's pool
  • Games
  • Gym
  • Indoor pool
  • Playground
  • Seasonal outdoor pool
  • Table tennis

Family friendly

  • Children's pool
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping on request

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Housekeeping is available for an additional fee and varies based on length of stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from May to October
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Gatlinburg Town Square Exploria Resorts Hotel
Gatlinburg Town Square Condo
Gatlinburg Town Square Hotel Gatlinburg
Gatlinburg Town Square Resort
Gatlinburg Town Square Exploria Resorts Condo
Square Exploria Resorts Condo
Gatlinburg Town Square Exploria Resorts
Square Exploria Resorts
Square Exploria Resorts Hotel
Gatlinburg Town Square
Gatlinburg Town Square by Exploria Resorts Hotel
Gatlinburg Town Square by Exploria Resorts Gatlinburg
Gatlinburg Town Square by Exploria Resorts Hotel Gatlinburg

Gatlinburg Town Square Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 662 out of 1325 reviews
Rating 8 - Good. 342 out of 1325 reviews
Rating 6 - Okay. 160 out of 1325 reviews
Rating 4 - Poor. 85 out of 1325 reviews
Rating 2 - Terrible. 76 out of 1325 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Joshua

Liked: Cleanliness
Clean room and friendly staff.
Stayed 3 nights in Nov 2025

8/10 Good

marjorie

Liked: Cleanliness, amenities, property conditions & facilities
Very clean. It was like staying in a condo.
Stayed 3 nights in Nov 2025

10/10 Excellent

Dan

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Location... Close to the main strip, but far enough away to be quiet
Stayed 3 nights in Nov 2025

10/10 Excellent

NEYCI

Liked: Cleanliness, staff & service, amenities
Our stay was excellent. The room was super spacious, clean and cozy with its fireplace. We had the pleasure of staying for the weekend and spent time in the hot tub. We loved the resort and the trolley helped us to tour the village. Super central. We loved everything. We will definitely return to this place.
Fireplace
Stayed 2 nights in Nov 2025

6/10 Okay

Tracy

Travelled with partner
Liked: Cleanliness, amenities
We have a plumbing issue on the first day of our stay but it was resolved pretty quickly. The staff seemed nice.
Stayed 3 nights in Nov 2025

6/10 Okay

Kristen

Stayed 3 nights in Nov 2025

10/10 Excellent

Jessica

Business traveller
Liked: Cleanliness, staff & service, amenities
Room was clean. Close to the main strip of Gatlinburg.
Stayed 3 nights in Nov 2025

8/10 Good

Karen

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay. Our only issue was one of the lamps in the bedroom wouldn’t quit flashing when turned on. Also the parking in the garage is very tight. Otherwise very clean. The men that gave me all the information for our stay was awesome!
Stayed 7 nights in Nov 2025

8/10 Good

jaci

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2025

8/10 Good

Laurie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Super deal for a suite with full kitchen and sitting area. Even had a gas fireplace for ambience! Just like the pictures showed. Had a jetted tub, but we did not use. King bed was comfy - linens were fresh. Staff was just ok at check-in - not the friendliest.
Stayed 4 nights in Nov 2025

10/10 Excellent

Jeremie

Liked: Cleanliness, staff & service, amenities
Excellent
Stayed 6 nights in Nov 2025

8/10 Good

Fabiana

Liked: Cleanliness
Disliked: Staff & service
Front desk receptionist really needs to work on her attitude.
Stayed 4 nights in Nov 2025

8/10 Good

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was nice and clean. Check in was a little weird. But managed.
Stayed 3 nights in Nov 2025

2/10 Terrible

David

Travelled with family
Disliked: Cleanliness, amenities
First of all , I wasn’t booked in the hotel that Expedia represented on the website. I went to the address and woman at the desk claimed we were booked at that location. It looked like it was built in the 1960’s old and run down. I told her I wanted the location that I booked with the pictures and she said they could do that but I had to pay additional $40 a day to get that hotel. I feel Expedia totally miss represented the reservation and I should be refunded the $40 per day I stayed. In addition to that the room was dirty, and needed to be extremely cleaned. Dust on the ceiling fan and mold on the ceiling and through out the bathroom.
Mold
Mirror coming off wall
Mold and dirty glass door
Bathtub had not been cleaned
Stayed 4 nights in Oct 2025

8/10 Good

Jeff

Liked: Cleanliness, staff & service, room comfort
Bedroom door wouldn’t close and the washer was pretty noisy. You can’t hear the TV if you’re washing clothes. Parking is really tight. But was a nice place to stay
Stayed 3 nights in Nov 2025

2/10 Terrible

Yen

Disliked: Cleanliness, staff & service, property conditions & facilities
They even don't clean the room for me
Stayed 3 nights in Nov 2025

6/10 Okay

Adrin

Travelled with partner
Disliked: Property conditions & facilities
The property is somewhat run down. The chairs in the room has rips/tears. Very dated decor, etc.
Stayed 2 nights in Nov 2025

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2025

10/10 Excellent

Theresa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very nice, and we enjoyed our stay.
Stayed 3 nights in Oct 2025

6/10 Okay

Amenda

Liked: Cleanliness, staff & service
Disliked: Amenities
I requested a room with a jacuzzi, they gave me a regular room. The toilet was very wobbly. I was able to move rooms but i left my car key in the room and said it wasn't found, would not let us look in the room ourselves. They was rude about the situation.
Bear in the garage 😁
Stayed 4 nights in Nov 2025

8/10 Good

Orestes

Liked: Cleanliness, staff & service, amenities
Clean roo.
Stayed 4 nights in Oct 2025

10/10 Excellent

Jennifer Podrazil

Travelled with group
Liked: Cleanliness, staff & service
Room was clean and the staff was great.
Stayed 5 nights in Oct 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean room ,comfortable bed
Stayed 4 nights in Nov 2025

6/10 Okay

kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, affordable room
Stayed 1 night in Nov 2025

4/10 Poor

Jeffrey

Travelled with partner
Disliked: Amenities, property conditions & facilities
Staff was prompt to help but room was nowhere near the photos displayed on Expedia. You know must of the time that's a given but in this case it was way way off. I'd like to come back but only after they remodel the bathrooms and the cabinets and the carpets and stuff. The aesthetic of it all kinda was poor. No real area for vending machine except two random ones. Food vending machine wasnt working. No kind of Continental breakfast or ice machines or anything like a regular hotel. Staff was prompt to help and we did appreciate their dilligence. TVs are like 10+ year old 32 inch TVs you'd find in a childs room.
Stayed 3 nights in Oct 2025