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Holiday Inn Club Vacations Smoky Mountain Resort, an IHG Hotel

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Club Vacations Smoky Mountain Resort, an IHG Hotel

Resort view
Exterior
Terrace/patio
In-room safe, blackout curtains, iron/ironing board
Billiards

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Hot tub
    Hot tub
  • Laundry
    Laundry
  • Pool
    Pool
  • Air conditioning
    Air conditioning
  • Business services
    Business services

Explore the area

Map
404 Airport Road, Gatlinburg, TN, 37738
  • Gatlinburg Convention Center
    4 min walk
  • Gatlinburg Space Needle
    6 min walk
  • Traffic Light #8
    7 min walk
  • Knoxville, TN (TYS-McGhee Tyson)
    70 min drive

Room options

View all photos for Room, 2 Bedrooms

In-room safe, blackout curtains, iron/ironing board

Room, 2 Bedrooms

  • 106 sq m
  • Sleeps 8
  • 1 King Bed, 1 Double Bed and 1 Queen Bed

View all photos for Room, 1 Bedroom

Room, 1 Bedroom

Room, 1 Bedroom

  • 63 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Accessible (Roll-In Shower)

Room, Accessible (Roll-In Shower) | Living area

Room, Accessible (Roll-In Shower)

  • 63 sq m
  • Sleeps 8
  • 2 Twin Beds

View all photos for Signature Room, 3 Bedrooms, Non Smoking

View from room

Signature Room, 3 Bedrooms, Non Smoking

  • 224 sq m
  • Sleeps 8
  • 2 King Beds and 2 Double Beds

View all photos for Standard Room, Non Smoking

In-room safe, blackout curtains, iron/ironing board

Standard Room, Non Smoking

  • 63 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Signature Room, 2 Bedrooms, Non Smoking

Signature Room, 2 Bedrooms, Non Smoking

Signature Room, 2 Bedrooms, Non Smoking

  • 109 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Signature Room, 4 Bedrooms, Non Smoking

Signature Room, 4 Bedrooms, Non Smoking

Signature Room, 4 Bedrooms, Non Smoking

  • 165 sq m
  • Sleeps 10
  • 2 King Beds, 1 Queen Bed and 2 Twin Beds

View all photos for Deluxe Room

In-room safe, blackout curtains, iron/ironing board

Deluxe Room

  • 106 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Gatlinburg

With a stay at Holiday Inn Club Vacations Smoky Mountain Resort, an IHG Hotel in Gatlinburg, you'll be in a national park, within a 10-minute walk of Arcadia and Gatlinburg Space Needle. .This family-friendly hotel is 0.4 mi (0.6 km) from SkyPark and 0.8 mi (1.3 km) from Ripley's Aquarium of the Smokies.

What's nearby

  • Gatlinburg Convention Center - 4 min walk - 0.4 km
  • Gatlinburg Space Needle - 6 min walk - 0.5 km
  • SkyPark - 8 min walk - 0.7 km
  • Ripley's Aquarium of the Smokies - 15 min walk - 1.3 km
  • Ober Gatlinburg Ski Resort and Amusement Park - 8 min drive - 5.9 km

Getting around

  • McGhee Tyson Airport (TYS) - 70 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬7 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬9 min walk
  • ‪Crawdaddy's Restaurant & Bar - ‬8 min walk
  • ‪Smith & Son Corner Kitchen - ‬6 min walk
  • ‪Mellow Mushroom - ‬7 min walk

About this property

Holiday Inn Club Vacations Smoky Mountain Resort, an IHG Hotel

Family-friendly hotel with 2 spa tubs and a 24-hour business center
Holiday Inn Club Vacations Smoky Mountain Resort, an IHG Hotel offers 136 accommodations, which are accessible via exterior corridors and feature fireplaces and washers/dryers. Rooms open to balconies or patios. Guests can make use of the in-room full-sized refrigerators/freezers, microwaves, and coffee/tea makers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

30-inch flat-screen televisions come with premium cable channels. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans.

2 spa tubs are on site along with an indoor pool and an outdoor pool. In addition to a children's pool, other recreational amenities include a waterslide.

The recreational activities listed below are available either on site or nearby; fees may apply.

Treat yourself to a stay in one of the 136 guestrooms, featuring fireplaces and flat-screen televisions. Rooms have private balconies or patios. Cable television is provided for your entertainment. Conveniences include safes and microwaves, as well as phones with free local calls.
Dip into one of the 2 spa tubs or enjoy other recreational amenities, which include a waterslide. This hotel also features concierge services, an arcade/game room, and gift shops/newsstands. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Featured amenities include a 24-hour business center, express check-out, and laundry facilities.

Languages

English

Property amenities

Parking and public transport

  • Wheelchair-accessible parking available
  • Local area shuttle (surcharge)

Things to do

  • 2 hot tubs
  • Arcade/games room
  • Billiards/pool table
  • Children's pool
  • Indoor pool
  • Outdoor pool

Family friendly

  • Arcade/games room
  • Children's pool
  • Free cots/infant beds
  • Full-sized fridge
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Washer/dryer
  • Water slide

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • Concierge services
  • Front desk (limited hours)
  • Laundry facilities
  • No housekeeping
  • Ski passes
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cots/infant beds
  • Heating

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 30-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Microwave
  • Oven
  • Fridge
  • Stovetop

More

  • Access via exterior corridors
  • Fireplace
  • Free local calls
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe
  • Washer and dryer

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 14.09 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Fitness center access
  • Health club access
  • In-room safe
  • Internet access
  • Parking
  • Pool access
  • Self parking
  • WiFi access (may be limited)
  • Wired internet access (may be limited)

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Gatlinburg-Smoky Mountain
Holiday Inn Club Vacations Gatlinburg-Smoky Mountain
Holiday Inn Club Vacations Mountain
Holiday Inn Club Vacations Mountain Hotel
Holiday Inn Club Vacations Mountain Hotel Gatlinburg-Smoky
Holiday Inn Club Vacations Gatlinburg-Smoky Mountain Apartment
Holiday Inn Club Vacations Mountain Apartment
Holiday Inn Club Vacations Gatlinburg-Smoky Mountain Villa
Holiday Inn Club Vacations Gatlinburg-Smoky Mountain Hotel
Holiday Inn Club Vacations Gatlinburg Smoky Mountain
Holiday Inn Club Vacations Smoky Mountain Resort Gatlinburg
Holiday Inn Club Vacations Smoky Mountain Gatlinburg
Holiday Inn Club Vacations Smoky Mountain

Holiday Inn Club Vacations Smoky Mountain Resort, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 287 out of 437 reviews" "
Rating 8 - Good. 109 out of 437 reviews" "
Rating 6 - Okay. 20 out of 437 reviews" "
Rating 4 - Poor. 11 out of 437 reviews" "
Rating 2 - Terrible. 10 out of 437 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Nohemi, Clarkton

Travelled with family and small children, Travelled with group
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
The pools are dirty, they don't put enough garbage bags in the rooms. The microwave never worked and no one did anything to fix it. They bother a lot trying to get you to listen to their meeting. 👎 insistent and annoying.
Stayed 3 nights in Jun 2024

10/10 Excellent

Natashs

Stayed 3 nights in Apr 2024

10/10 Excellent

Lukas

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The bears
Stayed 4 nights in Apr 2024

10/10 Excellent

Chalis

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to the strip
Stayed 3 nights in Mar 2024

10/10 Excellent

Crushondra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and friendly place to stay
Stayed 3 nights in Mar 2024

10/10 Excellent

Rhonda

Stayed 2 nights in Feb 2024

8/10 Good

Moses

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would give it an 5 star but they didn’t have breakfast lol. Other than that everything was great!
Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

2/10 Terrible

Juan, Greenville

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
There was no hot water, we called reception and it took more than 30 minutes to send maintenance which made had to make them aware that it would delay our checkout time that was supposed to be 10am. The shower light does not work, seems the bulb may have been out, the soap dispenser in the shower was also empty.
Stayed 1 night in Jan 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mostly excellent!
For the most part we loved the resort! There were a few things that could have been better. When we first got there at check in they sent me right over to someone to push a timeshare presentation on me. That is the last thing you want to deal with after traveling all day with kids! Then, there was no way to get to our room, or even the corridor to our room indoors, and it was snowing while we were there. The splash pad was very difficult to find and is a pretty good walk when it’s freezing outside. I actually had to get directions to it from the front desk because the signs didn’t help at all! The water in the splash pad is cold and there is no hot tub in that area. The hot water in the room also ran out extremely quickly! The bedroom in the condo would NOT heat up. I had to bundle up to sleep in there! Pros: Other than the bedroom not getting warm, the condo was very comfortable and spacious. Loved the jetted tub! The staff were all very friendly and helpful! The location is perfect! You can walk everywhere!
Stayed 3 nights in Jan 2024

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My mom has a timeshare here and have stayed multiple times, we love it here!
Stayed 1 night in Jan 2024

6/10 Okay

Shella

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Near pancake house
Stayed 3 nights in Nov 2023

8/10 Good

Allen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 3 nights in Nov 2023

8/10 Good

RANJITHKUMAR

It’s very good option to stay.
Stayed 1 night in Oct 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
Our stay was pleasant. We had an issue with our vehicles door. The maintenance man took the time to help us out. I think his name was Brian. Whenever we needed anything Dawn went above and beyond
Stayed 6 nights in Aug 2023

10/10 Excellent

Eileen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would definitely recommend staying again!
First time staying here. Overall loved the place! Only one concern, our was non-smoking and it smelled like smoke.
Stayed 1 night in Jul 2023

6/10 Okay

Monica

Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Jul 2023

6/10 Okay

olivia

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff was not friendly and one of the staff hung up on me and when i reported it to the manager, he told me the phone lines were down...the staff person purposely hung up on me because she initially was very rude
Stayed 1 night in May 2023

10/10 Excellent

Noemi

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. Would definitely go back
Stayed 3 nights in Mar 2023

10/10 Excellent

Glenn

Stayed 2 nights in Feb 2023

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in an excellent location, the strip is just a short walk away. Multiple restaurants, arcades, and shopping in walking distance. I loved the private balcony, it had a nice view of the mountain and the Space needle. There is a pretty big arcade at the space needle, lots of game options, and prize options, small cafe serving hand tossed pizza. The pizza was yummy! Great for kids and adults. The villa was awesome, we were in the one bedroom, 2 adults, 2 teenagers. Plenty of activities onsite, small arcade, Splash Hollow, outdoor pool, outdoor hot tub, indoor hot tub, and indoor pool. The villas have full functioning kitchen with dinnerware for 4, dishwasher, toaster, full size fridge, pots, and pans. The only thing they didn't have that we needed was a pizza cutter, but we just used a knife. Every single person that we came in contact with was super friendly, and helpful. We actually ended up extending one more night because we were having so much fun, and Silver made the process smooth. All facilities were clean, and well maintained. They supplied coffee in the morning, and they had a hot chocolate bar set up one day. I read the reviews before booking and they mentioned pushy timeshare agents trying to sell timeshares. We did not encounter this. When we checked in a very pleasant lady offered us an opportunity to watch a presentation about a time share, which we declined. She was not pushy at all and wished us a wonderful vacation. Will stay again! (:
Stayed 1 night in Feb 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for families
This is a great family hotel close to everything. The only down side is the pool in with the waterslide was really cold. My kids were asking when we will come back before we even left! We were in a villa and had a nice view of the creek behind it.
Stayed 2 nights in Jan 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip
Amazing location, walking distance to the main strip near shops, restaurants, bars and activities. Beautiful view of the mountains. We had 2 bedroom resort which was very spacious and comfortable. Lots of amenities. Would definitely stay again.
Stayed 4 nights in Jan 2023