Mountain House Inn

2.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mountain House Inn

Front of property
2 outdoor pools
Exterior
Standard Room, 1 King Bed
Reception

Reviews

7.6 out of 10

Good

Popular amenities

  • Housekeeping
  • Air conditioning
  • Pool
  • Free WiFi
  • Parking included

Explore the area

Map
247 Newton Lane, Gatlinburg, TN, 37738
  • Traffic Light #5
    5 min walk
  • Ripley's Aquarium of the Smokies
    5 min walk
  • Subway
    4 min walk
  • Knoxville, TN (TYS-McGhee Tyson)
    69 min drive

Room options

SMOKING ROOM

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Gatlinburg

With a stay at Mountain House Inn in Gatlinburg, you'll be within a 10-minute walk of Ripley's Aquarium of the Smokies and Anakeesta. .This hotel is 0.5 mi (0.9 km) from SkyPark and 0.6 mi (0.9 km) from Gatlinburg Space Needle.

What's nearby

  • Ripley's Aquarium of the Smokies - 5 min walk
  • Anakeesta - 6 min walk
  • SkyPark - 10 min walk
  • Gatlinburg Space Needle - 11 min walk
  • Gatlinburg Convention Center - 12 min walk

Getting around

  • McGhee Tyson Airport (TYS) - 69 min drive

Restaurants

  • ‪Cliff Top Grill & Bar - ‬4 min walk
  • ‪Tennessee Cider Company - ‬5 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬9 min walk
  • ‪Subway - ‬4 min walk
  • ‪Ole Red - ‬7 min walk

About this property

Mountain House Inn

Hotel with 2 outdoor swimming pools, a short walk to Ripley's Aquarium of the Smokies
Mountain House Inn offers 57 air-conditioned accommodations with coffee/tea makers and hair dryers. 42-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a seasonal outdoor pool.
Make yourself at home in one of the 57 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls.
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and a picnic area. This hotel also features barbecue grills and a vending machine.
Free self parking is available onsite.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • On-site parking includes off-street options

Things to do

  • 2 outdoor pools
  • Children's pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Microwave
  • Fridge

Conveniences

  • Vending machine

Guest services

  • Daily housekeeping

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • This property does not have any lifts

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Free rollaway beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:00 PM
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

The front desk is open Sunday - Thursday (9:00 AM - 10:00 PM) and Friday - Saturday (9:00 AM - midnight)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Check-in hours are 3-11 PM on Saturdays and Sundays.

Access methods

Staffed front desk, key retrieval

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The seasonal pool will be open from May to September

Property is also known as

Downtown Motor Inn
House Motor
Mountain House Inn Downtown
Mountain House Motor Downtown
Mountain House Motor Downtown Gatlinburg
Mountain House Motor Inn Downtown
Mountain House Motor Inn Downtown Gatlinburg
Mountain Motor Inn
Mountain House Motor Inn Downtown Hotel Gatlinburg
Mountain House Inn Gatlinburg
Mountain House Inn
Mountain House Gatlinburg
Mountain House Inn Hotel
Mountain House Inn Gatlinburg
Mountain House Inn Hotel Gatlinburg

Mountain House Inn Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 373 out of 1005 reviews" "
Rating 8 - Good. 291 out of 1005 reviews" "
Rating 6 - Okay. 169 out of 1005 reviews" "
Rating 4 - Poor. 84 out of 1005 reviews" "
Rating 2 - Terrible. 88 out of 1005 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Billy

Liked: Staff & service, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Allen

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Marilee

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Lions and tigers and lots of bears
Watch out for the bears…the office left our Key on the door when we checked in and no one was there…the guy that worked there was nice but you have to like his sarcasm and sense of humor. I had to change rooms one night into my stay and he ended up Giving me a key card instead of an actual key. I had to bother him To get the key. The place is A bit soon run down. It’s off the strip but you will for sure see bears. I killed some sort of bug in my room definitely wasn’t a bed bug but the rooms need some Updates. It’s nice if you just want to sleep
Stayed 2 nights in Sep 2024

10/10 Excellent

Tammy, Wichita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to spend a couple days.. very helpful friendly staff.
Stayed 2 nights in Sep 2024

4/10 Poor

Marilee

Travelled with group
Disliked: Staff & service
Sketch at best
Keys were tapped To The door even though we checked in before 7. Someone greeted us before 7. Only 1 Room Key for 2 People, Right off the strip, Plenty of bears on the Lot
Stayed 1 night in Sep 2024

8/10 Good

Lori

Travelled with partner
Nice place, average
Stayed 2 nights in Sep 2024

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities
This place was awful pipes leaked it smelled inside probably from the pipes leaking. No one ever came up and fixed. It lights didn’t work no help from the staff. I would never stay at this place again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Cathye

Liked: Cleanliness, staff & service, property conditions & facilities
Its American owned .people really nice .15 min round trip walk to the village and back
Stayed 2 nights in Sep 2024

8/10 Good

Wayne

Liked: Cleanliness, staff & service
needed alot of updates .But it was clean
Stayed 3 nights in Sep 2024

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always stay here
Stayed 3 nights in Aug 2024

4/10 Poor

Dana

Travelled with partner
Disliked: Property conditions & facilities
The beds were fairly comfortable Our room had a hot tub with a sign saying not to turn it on because it leaks. Ok..has a fireplace. That doesn't work. Very low water pressure. The exhaust fan doesn't work in the bathroom either.
Stayed 2 nights in Sep 2024

4/10 Poor

Bikash

Liked: Staff & service
Disliked: Cleanliness
Room was not clean...coffee machine has not been clean or used for long time !!
Stayed 1 night in Sep 2024

10/10 Excellent

Daisy

Liked: Staff & service, amenities, property conditions & facilities
Our stay was not too bad, little unclean but definitely enjoyed seeing the bears!!
Stayed 2 nights in Aug 2024

6/10 Okay

Mohammad Usman, Harrison

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
If the bed and pillow covers were cleaner and comforter set better, this could look much better.
Stayed 1 night in Aug 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff only a few blocks from the main strip. Beautiful walk to downtown.
Stayed 2 nights in Aug 2024

10/10 Excellent

Marlene

Stayed 2 nights in Aug 2024

6/10 Okay

Rolando

Travelled with family
Liked: Staff & service, amenities
The stain sheets and pillows needs replaced at least.
Stayed 2 nights in Aug 2024

8/10 Good

Melton

Stayed 2 nights in Aug 2024

8/10 Good

Jackalene

Travelled with partner
Liked: Property conditions & facilities
Property very convenient. Walking distance to main strip.
Stayed 1 night in Aug 2024

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, room comfort
Review
Beautiful view cost effective and great location
Stayed 3 nights in Aug 2024

8/10 Good

Rita

Travelled with group
Liked: Cleanliness, staff & service
Nice staff...Facility was older needed upgrading. Beds were comfortable.
Stayed 2 nights in Aug 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to downtown...and nature!
Great communication and friendly staff. Would definitely stay again. Super easy walkong access to tourist-y stuff downtown. However, DO NOT leave anything edible in your vehicle. Black bears are commonplace in the area (like, in parking lots), and they WILL get into your vehicle if they smell food.
Stayed 2 nights in Aug 2024

8/10 Good

john

Travelled with group
Disliked: Property conditions & facilities
Clean and bug free but room can really use an update!
Stayed 4 nights in Aug 2024

10/10 Excellent

Demetrus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay
Stayed 2 nights in Aug 2024

8/10 Good

Ronnie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Aug 2024