Quality Inn Creekside - Downtown Gatlinburg

2.5 star property

Photo gallery for Quality Inn Creekside - Downtown Gatlinburg

In-room safe, desk, blackout curtains, iron/ironing board
Outdoor dining
Seasonal outdoor pool
Lobby
In-room safe, desk, blackout curtains, iron/ironing board

Reviews

6.2 out of 10

Popular amenities

  • Room service
  • Pet-friendly
  • Parking available
  • 24/7 front desk
  • Breakfast included
  • Housekeeping

Explore the area

Map
Gatlinburg, TN
  • Ober Gatlinburg Aerial Tramway
    ‪2 min walk‬
  • Gatlinburg Convention Center
    ‪4 min walk‬
  • Great Smoky Mountains National Park
    ‪5 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪70 min drive‬

Room options

Room, 1 King Bed, Non Smoking, Jetted Tub

  • 37 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds, Non Smoking, Fireplace

  • 37 sq m
  • Park view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Balcony

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking, Poolside

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking, Mountain View (with Balcony)

  • 37 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About the area

Gatlinburg

With a stay at Quality Inn Creekside - Downtown Gatlinburg in Gatlinburg (Downtown Gatlinburg), you'll be within a 5-minute walk of Gatlinburg Convention Center and Great Smoky Mountains National Park. .This hotel is 0.3 mi (0.5 km) from Ole Smoky Moonshine Distillery and 0.3 mi (0.5 km) from SkyPark.

What's nearby

  • Gatlinburg Convention Center - 4 min walk
  • Ole Smoky Moonshine Distillery - 6 min walk
  • SkyPark - 6 min walk
  • Ripley's Aquarium of the Smokies - 13 min walk
  • Anakeesta - 14 min walk

Getting around

  • McGhee Tyson Airport (TYS) - 70 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬5 min walk
  • ‪Sugarlands Distilling Co. - ‬6 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬7 min walk
  • ‪Crawdaddy's Restaurant & Bar - ‬6 min walk
  • ‪Smith & Son Corner Kitchen - ‬5 min walk

About this property

Quality Inn Creekside - Downtown Gatlinburg

Pet-friendly Gatlinburg hotel connected to the convention center, steps from Gatlinburg Convention Center
Quality Inn Creekside - Downtown Gatlinburg offers 104 accommodations with safes and coffee/tea makers. Televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 104 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Enjoy recreation amenities such as a seasonal outdoor pool or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, tour/ticket assistance, and a picnic area.
Take advantage of the hotel's 24-hour room service. A complimentary buffet breakfast is included.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and laundry facilities. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Guests are offered a complimentary buffet breakfast.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (USD 10 per night)
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Free buffet breakfast
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Hiking/biking trails
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Microwave
  • Fridge
  • Seasonal outdoor pool

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Tour/ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 91
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 122
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 122
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV channels
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Local maps
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Covered self parking fee: USD 10 per night
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Quality Creekside
Quality Creekside Gatlinburg
Quality Inn Creekside
Quality Inn Creekside Gatlinburg
Gatlinburg Quality Inn
Quality Inn Creekside Hotel Gatlinburg
Quality Inn Gatlinburg
Quality Inn Creekside Downtown Gatlinburg
Quality Creekside Downtown Gatlinburg

Quality Inn Creekside - Downtown Gatlinburg Reviews

Reviews

6.2
Rating 10 - Excellent. 202 out of 1002 reviews
Rating 8 - Good. 239 out of 1002 reviews
Rating 6 - Okay. 189 out of 1002 reviews
Rating 4 - Poor. 180 out of 1002 reviews
Rating 2 - Terrible. 192 out of 1002 reviews

6.2/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Penelope

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got to see bears!!
Stayed 2 nights in Nov 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Eric, Louisville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m just happy I got to see some bears!
Stayed 1 night in Oct 2024

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good, but please spend a little more on your coffee the stuff you have is Terrible!
Stayed 2 nights in Nov 2024

8/10 Good

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gatlinburg Stay
Very nice staff , great location.
Stayed 3 nights in Nov 2024

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Thresa

Travelled with family
Liked: Staff & service, room comfort
Hidden money saver
Great location, good breakfast, very friendly staff
Stayed 4 nights in Sep 2024

10/10 Excellent

Melissa

Stayed 1 night in Nov 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2024

4/10 Poor

Aimee

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The location is great. It's easy to access from the Gatlinburg bypass, and all the excitment of Gatlinburg is right there within walking distance. The property was not very clean, however, and some of the guests coming in from town were quite noisy. The staff was nice though.
Stayed 1 night in Nov 2024

10/10 Excellent

Daniel

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great restaurants right behind hotel. Easy walk to everything.
Stayed 2 nights in Nov 2024

6/10 Okay

Brandy

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Not what it said on expedia
Stayed 4 nights in Oct 2024

4/10 Poor

David

Travelled with family
Disliked: Amenities
A lot of thing wrong with room when I told the front desk they said they would get maintenance to look into it but never came by or have us change rooms
Stayed 3 nights in Nov 2024

6/10 Okay

William

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Rooms were nice. They do need to be worked on. Toilet was loose. One of the light switches did not work. The door was rotten ion the bottom which did not let it close properly. It needed some repair work to the wall under the sink.
Stayed 2 nights in Nov 2024

10/10 Excellent

Piero

Liked: Cleanliness, staff & service, amenities
The staff made my stay perfect, they are friendly and kind, they will help you in anything you need. The only tiny bad things I gotta say, the hotel is being renovated, and yes there's no USB chargers inside the room. The hallway to the room was not clean, staff can clean the spider webs from the light bulbs, from outside the room. Other than those dramatic things, I had a great time. Even with the friendly Bear roaming around haha but feel appreciated, that's the only bear you'll see. I walked around the trails for 3-4 hours scared to death lol and no bears.
Stayed 2 nights in Oct 2024

10/10 Excellent

Johnny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been coming to Gatlinburg for years and we stay at this property quite a bit. Very convenient to restaurants. Staff is very nice. Comfy beds.
Stayed 1 night in Oct 2024

6/10 Okay

Levi, Harriman

Disliked: Property conditions & facilities
Room was nice and clean ! But wanted Mountain View and was given view of a tree and the parkway . That was very disappointing
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Travelled with family
Loved the bears!
Having bears roam freely on the grounds made the stay enjoyable! The rooms were okay, nothing to write home about. No hair dryer or usb plug ins. No tub shelves and the shower curtain was too short.
Stayed 3 nights in Oct 2024

8/10 Good

Louis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacation
Very comfortable bed and close to everything.
Stayed 2 nights in Oct 2024

10/10 Excellent

Judy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
The check in process was good and the staff were very friendly. The room was very clean and the beds were comfortable. Walking distance to the strip was good. Nice Hotel
Stayed 2 nights in Oct 2024

4/10 Poor

Vicki

Disliked: Cleanliness, staff & service, property conditions & facilities
It was ok, I didn’t get the room I had booked online. I was supposed to get a king bed with a soaker tub in room, but when I checked in, was told because we had dogs we couldn’t have that room. It shouldn’t be available online if it wasn’t an option. I selected pet friendly hotel! Also was charged more than it said online for pets…. $25 a day for each pet is expensive, and was not informed of this until the day of check in by email. So it was too late to get a refund for the stay! Online it said $10 extra for pets!!! Why the big charge if you don’t want pets there just advertise it that way. I understand some dogs make messes… maybe inspect the room upon check out and price accordingly!!! Oh wait that would mean they had to work, sorry. We won’t stay there again! Also pets don’t like linoleum floors!
Stayed 3 nights in Oct 2024

10/10 Excellent

Jason

Stayed 2 nights in Oct 2024

2/10 Terrible

Denielle

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Think about it
Booked two rooms for my family, they had the better of the two rooms. Smahed bug on ceiling, head boards dust and visible hand prints from previous gueats. Mini fridge rusted, carpet not vacuumed. Ac united needed cleaned out smell came out of it with ac or heat.
Stayed 2 nights in Oct 2024