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Quality Inn & Suites

2.5 star property
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Quality Inn & Suites

Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)
Exterior
Lobby
Exterior
Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet-friendly
  • 24/7 front desk
  • Breakfast included
  • Housekeeping
  • Laundry
  • Pool

Explore the area

Map
401 Hemlock Street, Gatlinburg, TN, 37738
  • Historic Ogle Log Cabin
    ‪9 min walk‬
  • Anakeesta
    ‪12 min walk‬
  • Traffic Light #5
    ‪12 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪67 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking (No Pets)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking (No Pets)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)

Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)

Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)

Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)

Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Fireplace (Pet Friendly)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Fireplace (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Fireplace (No Pets)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Fireplace (No Pets)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

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The price is NZ$215
for 1 room
includes taxes & fees
16 Feb - 17 Feb
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About the area

Gatlinburg

Located in Gatlinburg, Quality Inn & Suites is in a national park, a 4-minute walk from Hillbilly Golf and 7 minutes by foot from Ripley's Davy Crockett Mini Golf. .This hotel is 0.4 mi (0.7 km) from Herbert Holt Park and 0.7 mi (1.1 km) from Ripley's Aquarium of the Smokies.

What's nearby

  • Anakeesta - 12 min walk
  • Ripley's Aquarium of the Smokies - 13 min walk
  • SkyPark - 19 min walk
  • Gatlinburg Convention Center - 3 min drive
  • Wild Bear Falls Indoor Water Park - 4 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 67 min drive

Restaurants

  • ‪Cliff Top Grill & Bar - ‬13 min walk
  • ‪Tennessee Cider Company - ‬14 min walk
  • ‪Subway - ‬13 min walk
  • ‪Ole Red - ‬10 min walk
  • ‪Pancake Pantry - ‬15 min walk

About this property

Quality Inn & Suites

Hotel with free breakfast, a quick walk to Hillbilly Golf
Quality Inn & Suites offers 86 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
Make yourself at home in one of the 86 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Enjoy recreation amenities such as a seasonal outdoor pool or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and a vending machine.
A complimentary continental breakfast is included.
Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
Guests are offered a complimentary continental breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • On-site parking includes off-street options

Food and drink

  • Free continental breakfast
  • Coffee/tea in a common area

Things to do

  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool

Conveniences

  • Lift
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Business services

  • 24-hour business centre
  • Computer station
  • A meeting room

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 31 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per day
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Gatlinburg Red Roof Inn
Red Roof Inn Gatlinburg
Red Roof Inn Hotel Gatlinburg
Red Roof Inn & Suites Gatlinburg - Aquarium Hotel Gatlinburg
Red Roof Inn And Suites Gatlinburg - Aquarium
Quality Inn Gatlinburg
Quality Gatlinburg
Quality Inn & Suites Hotel
Quality Inn & Suites Gatlinburg
Quality Inn & Suites Hotel Gatlinburg

Quality Inn & Suites Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 331 out of 1006 reviews" "
Rating 8 - Good. 307 out of 1006 reviews" "
Rating 6 - Okay. 182 out of 1006 reviews" "
Rating 4 - Poor. 105 out of 1006 reviews" "
Rating 2 - Terrible. 81 out of 1006 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Rebecca

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
They we're not friendly you had to go outside to get to the dinning room
Stayed 2 nights in Oct 2024

10/10 Excellent

Leticia

Stayed 2 nights in Oct 2024

6/10 Okay

Gavin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff and service were good, but the cleanliness of the room was horrible. This hotel was a cheaper option than some, but still over 300 for two nights and the rooms were not clean and very out dated. Would not stay again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Barbara

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The laundry room was an unexpected surprise and one that I ended up needing. Also the random appearance of bears (that I wasn't expecting).
Stayed 3 nights in Oct 2024

4/10 Poor

Melissa

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

JULIEN

Stayed 1 night in Oct 2024

10/10 Excellent

Joey

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Robert

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived to be told I only had room for one night. I reserved the room for two nights. Got the fire place room. The fire place was inop in the room 411 that I paid extra to have. Stupid at the front desk advised he didn't have anyone that could check it. He also stated he didn't know how to use the computer to book me and additional night. Very poor svc will never stay again.
Stayed 1 night in Oct 2024

8/10 Good

Denisse

Liked: Cleanliness, staff & service
stay for one night and was good for the price !
Stayed 1 night in Oct 2024

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

HENRIQUE

Travelled with family and small children, Travelled with pets
Nothing bad, but also nothing soo good for more than 3 stars.
Stayed 2 nights in Oct 2024

8/10 Good

Jill

Travelled with family
Liked: Staff & service
Great staff!!
Stayed 3 nights in Oct 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Great Continental breakfast!
Stayed 3 nights in Oct 2024

6/10 Okay

Catherine

The location is good.
Stayed 2 nights in Oct 2024

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and staff
Stayed 2 nights in Jun 2024

4/10 Poor

Lisa

Stayed 3 nights in Oct 2024

6/10 Okay

Junchao

Travelled with family
Check in was not very friendly. The key card stopped working during stay.
Stayed 3 nights in Oct 2024

6/10 Okay

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was decent. Breakfast was ok. Unfortunately our toilet didn’t flush.
Stayed 1 night in Oct 2024

2/10 Terrible

Debra

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Woke up to find a cockroach in the bathroom so we immediately left
Stayed 1 night in Oct 2024

4/10 Poor

RAJU, WASHINGTON TOWNSHIP

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Christopher

Liked: Staff & service, property conditions & facilities
Very nice clean place very quiet staff and the workers were very nice and respectable
Stayed 1 night in Sep 2024

4/10 Poor

Kimberley, mt. Prospect

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Room had very old battered furniture and flooring. Ice bucket lid underneath had black mold, the folder for hotel services when I opened it had food smudges and multiple finger prints all over it. Coffee cups and plastic cups were never replenished and coffee when staying there for 3 days, also towles ECT. Had to ask for everything if you could find some one !!
Stayed 2 nights in Sep 2024

4/10 Poor

Shannon

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed
I have stayed there once and room was really clean. But my room this time had BIG cobwebs the floor was sticky and needed swept the bathroom light switch was broke so we wasn't able to turn the light off. It appeared that the room had been vacant for a while or the house keeper just didn't do their job.
Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Stayed 1 night in Aug 2024