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Serenity Heights by Bear Camp | AWESOME VIEWS, Hot Tub, FREE Tickets!!!

your current months are January, 2025 and February, 2025.
January 2025
February 2025

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Miscellaneous
Exterior
Miscellaneous
Fridge, microwave, oven, stovetop
Outdoor dining

Reviews

8.8 out of 10

Excellent

Entire chalet

2 bedrooms2 bathroomsSleeps 8144 sq m

Popular amenities

  • Pet-friendly
  • Pool
  • Washer
  • Barbecue grill
  • Outdoor space

Explore the area

Map
Gatlinburg, TN
  • Ober Gatlinburg Ski Resort and Amusement Park
    ‪6 min drive‬
  • Ober Gatlinburg Aerial Tramway
    ‪8 min drive‬
  • Gatlinburg Convention Center
    ‪8 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪78 min drive‬

Room options

About the area

Gatlinburg

With a stay at this chalet in Gatlinburg (Chalet Village), you'll be within a 10-minute drive of Great Smoky Mountains National Park and Ober Gatlinburg Ski Resort and Amusement Park. .This chalet is 3.6 mi (5.8 km) from Ripley's Aquarium of the Smokies and 12 mi (19.3 km) from Island at Pigeon Forge.
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What's nearby

  • Ober Gatlinburg Ski Resort and Amusement Park - 6 min drive
  • Gatlinburg Convention Center - 8 min drive
  • SkyPark - 9 min drive
  • Ripley's Aquarium of the Smokies - 10 min drive
  • Great Smoky Mountains National Park Headquarters - 11 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 78 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬9 min drive
  • ‪Sugarlands Distilling Co. - ‬9 min drive
  • ‪Crawdaddy's Restaurant & Bar - ‬9 min drive
  • ‪Smith & Son Corner Kitchen - ‬9 min drive
  • ‪Mellow Mushroom - ‬8 min drive

About this property

Entire place

You'll have the entire home to yourself and will only share it with other guests in your party.

Serenity Heights by Bear Camp | AWESOME VIEWS, Hot Tub, FREE Tickets!!!

"Serenity Heights" is a charming 2 bedroom, pet-friendly chalet tucked away in the Great Smoky Mountains offering all of the amenities of home including WIFI and Pool access. This beautifully decorated home away from home is convenient and close to the National Park and Ober Gatlinburg. Located in Chalet Village off of Ski Mountain, you would be approximately 5 minutes from Gatlinburg and 15 minutes from Pigeon Forge. There are paved, curvy mountain roads that are steep at times with switchbacks. 4 Wheel drive would be recommended for inclement weather, and this cottage would not be considered motorcycle or trailer friendly. Available parking for 2 vehicles. This 2 Bedroom, 2 bath unit that sleeps 8 is 2 levels. On the main level, you will find a fully equipped kitchen, with dining for 6, a Living area with a large stone wood burning fireplace, a TV, Queen Sofa sleeper, and chairs. There is a Queen bedroom with a TV and a full bath with a shower/tub combo. The main level deck offers a patio set and the relaxing Hot tub, as well as beautiful mountain views any time of the year. In the upper-level loft area, you will find a private King bedroom with a TV. Outside of the bedroom you will find a Queen Bed with a view of the mountains. There is also a full bath with a shower/tub combo and private deck access. If you are looking for a charming 2 Bedroom cabin with all of the amenities of home and beautiful mountain views, look no further, "Serenity Heights" is the perfect chalet for you! ***There is a $75 + Tax Nonrefundable pet fee for each pet. Max 40 Pounds and must be crated if left alone on property *** Don’t miss out --- Call us today to book this beautiful retreat.
There's a private balcony or patio. A kitchen is outfitted with a refrigerator, an oven, and a stovetop. A Smart television along with a DVD player are provided for your entertainment. Conveniences include a microwave and a coffee/tea maker.
Enjoy the recreation opportunities such as a spa tub or make use of other amenities including barbecue grills.
Guests will find features like wireless internet access.

Property manager

Bear Camp Cabins

Languages

English

Property amenities

Pool/Spa

  • Private pool
  • Shared/communal pool
  • A hot tub

Internet

  • WiFi available

Kitchen

  • Fridge
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Coffee/tea maker

Dining

  • Dining table

Bedrooms

  • 2 bedrooms
  • Bed sheets provided
  • Sofa bed

Bathrooms

  • 2 bathrooms

Living spaces

  • Fireplace

Entertainment

  • Smart TV with cable/satellite service
  • DVD player

Outdoor areas

  • Balcony
  • Barbecue

Laundry

  • Washing machine and dryer

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly

Suitability/Accessibility

  • Smoke-free property

Services and conveniences

  • Iron/ironing board

Things to do

  • Fitness facilities nearby
  • Tennis on site

Safety features

  • Carbon monoxide detector installed (host has indicated that there is a carbon monoxide detector on the property)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)

General

  • Unit size: 1548 sq ft (144 sq m)

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM

Special check-in instructions

You will receive an email from the host with check-in and check-out instructions

Pets

Pets allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Onsite parties or group events are strictly prohibited
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation

Property is also known as

Awesome Views Free Area Attraction Tickets
Take Advantage of the Great Pricing While it Lasts!!!
Awesome Views Hot Tub free Area Attraction Tickets!!!
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Serenity Heights by Bear Camp | AWESOME VIEWS, Hot Tub, FREE Tickets!!! Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 32 out of 53 reviews" "
Rating 8 - Good. 12 out of 53 reviews" "
Rating 6 - Okay. 7 out of 53 reviews" "
Rating 4 - Poor. 1 out of 53 reviews" "
Rating 2 - Terrible. 1 out of 53 reviews" "

8.4/10

Cleanliness

Reviews

8/10 Good

Susan S., Edgewood KZy

Liked: Cleanliness
Quick Getaway
Last minute decision to visit Gatlinburg. Cabin was as described - a bit older than expected. View and hot tub was great. Got daily visits from a family of bears!
Stayed 3 nights in Nov 2024

10/10 Excellent

Theresa D.

Liked: Cleanliness
Pleasing Stay
This is a nice, clean cabin with a pretty view of the valley below and mountains in the background. Perfect little outdoor deck on both floors, to sit and have my morning coffee. The winding narrow roads were an experience I didn't plan for, but after a couple trips to town & back I had it under control. Over all it was spacious and comfortable for 3 adults.
Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness
Perfect Tennessee cabin
The cabin was adorable and very clean. Perfect location for the places we planned to visit....Gatlinburg and Dollywood in Pigeon Forge. It was amazing to do busy touristy things during the day and then spend some relaxing time in the hot tub. We'll definitely be back!
Stayed 2 nights in Jun 2024

6/10 Okay

Pilates Fit S.

Disliked: Cleanliness
Beautiful property close to town
The house was great. Check-in was difficult because we were given the wrong door code so we had to get in touch with the after hours call center and wait for help. The place was not cleaned prior to our arrival. The downstairs bedding smelled like urine, food crumbs on upstairs furniture, ceiling fans coated in dust, kitchen utensils and cookware covered in food and grease, and the floors were filthy.
Stayed 3 nights in Apr 2024

6/10 Okay

Paula J.

Liked: Cleanliness
Okay
Just okay. Television in one of the bedrooms did not work Only two trash bags; we purposely cooked two meals a day to save money so we could spend it in town. Hot tubs need rails; almost impossible to get out of. Might seem trivial, but those things were important to me.
Stayed 4 nights in Jun 2023

10/10 Excellent

Brad T.

Liked: Cleanliness
Relaxing family cabin
We planned a last minute trip and found this cabin. It was perfect for our family of four. Nice views and very comfy.
Stayed 5 nights in Mar 2023

6/10 Okay

Jamie G.

Nice and quiet
It was a nice stay but the roads leading there were very scary. There was dog hair everywhere but other than that it was nice.
Stayed 3 nights in Mar 2023

10/10 Excellent

Kelsey H.

Liked: Cleanliness
Wonderful property!
We loved our weekend at the cabin. The view is stunning and we spent much of our time enjoying if from the hot tub. The location was perfect for hiking in the smokies. We are very pleased with our stay and would recommend it to anyone!
Stayed 3 nights in Mar 2023

10/10 Excellent

Toshiba M., Lewisburg

Liked: Cleanliness
Weekend get away
The cabin was really clean and it was very easy for us to find. Myself, my husband and our emotional support pet love how comfortable the cabin was. We enjoyed see all the different colored leaves that was falling from the trees. We did have a bear out side the cabin Saturday morning. The only thing I would suggest is there was no broom to sweep the leaves that got tracked in, so we had to pick them all up by hand. Also a Swiffer to mop, I had bought my own Clorox wipes to clean.
Stayed 2 nights in Nov 2022

8/10 Good

Melisa F., Port Clinton, OH USA

Stay at Chalet Village
We had a great stay! A bear got into our vehicle because we didn’t know to lock it lol. The only problems we had were that the floor wasn’t clean in living room and downstairs bathroom and that the deck with the hot tub seemed dry rotted. The rails were a bit loose as well. Other than that everything was great! Thank you!
Stayed 4 nights in Jul 2022

10/10 Excellent

Billie D., Barnesville Ga

Liked: Cleanliness
Great for my family vacation
We enjoyed our stay here, be warned you will see black bears! We could not believe how close they were to us while taking our dogs on a walk. Everything was just as it was described!
Stayed 3 nights in Jul 2022

4/10 Poor

Alysa O.

Disliked: Cleanliness
DO NOT book this listing.
Believe the negative reviews and do not book this listing. Upon our arrival, there was urine in the downstairs toilet, the fan in the downstairs bedroom was dangling from the ceiling, several railings were loose in the balcony, and many of the kitchen utensils were broken. The list of attractions for which you will receive free admission is inaccurate and misleading. The property management staff was rude and unwilling to help solve issues with the stay. We were incredibly disappointed in both the property and with Bear Camp Cabins staff. I will say it again: Do not book this property or any property with Bear Camp Cabins. You will be disappointed.
Stayed 4 nights in Jun 2022

10/10 Excellent

Craig W.

Liked: Cleanliness
Perfect mountain getaway
We truly enjoyed your mountain getaway. The view was perfect, the nights enjoying the hot tub and the coming up to the fire we’re just the experience we needed.
Stayed 5 nights in Mar 2022

8/10 Good

Matt G.

Liked: Cleanliness
Cozy and secluded
We were very comfortable. A/C worked great. Hot tub is awesome! Several bears in the area. Bears were fun to watch. A alittle further from Gatlinburg and park than I thought. Overall we enjoyed our stay!
Stayed 5 nights in Jun 2022

10/10 Excellent

Donna W.

Liked: Cleanliness
Excellent family vacation location
Great location. Excellent views. Pet friendly. Close enough to Gatlinburg and Pigeon Forge for recreational activities, restaurants, shows; as well as grocery stores for essentials. Plenty of bear activity for added excitement.
Stayed 7 nights in Jun 2022

10/10 Excellent

Chelsea C.

Liked: Cleanliness
Beautiful location
Our trip was beautiful, many bears experienced near the property we loved our time!
Stayed 4 nights in May 2022

10/10 Excellent

James P.

Liked: Cleanliness
Definitely felt like I was in the mountains!
Nice! Fun times, clean place, great view, good location, quiet, bedding and beds were a+, drive was mountainess so be careful during inclement weather. Only complaint was one towell and washcloth for kitchen, low number of towells and no oven mitts (which we bought and left). We really enjoyed the place!!!!!
Stayed 6 nights in Mar 2022

10/10 Excellent

Meaghan H.

Liked: Cleanliness
Excellent Chalet vacation for the holidays!
Beautiful cabin! Phenomenal location close to Ober Gatlinburg and Downtown gatlinburg! Plenty of towels. Too cold for amenities. Cons: the drive up and down the mountain is definitely NOT for the faint of heart. We got stuck when we arrived at the street where the cabin was. I called the management for help- they did not help AT ALL! We called a different chalet for info and they helped us find our cabin. It’s not easy to find. Please work on your customer service and the management should have known how to better help us rather than just leaving us stranded up on a steep mountain. ** it was 30 degrees in the cabin! Took 2 days to warm up!! Please please next time be nice to your customers and turn the heat on prior to check in! Also, no firewood provided! You need to bring your own!! They don’t tell you that! Wish we would have known ahead of time!! Overall, still give it a 5/5! Was a great vacation and the cabin was awesome!
Stayed 4 nights in Jan 2022

10/10 Excellent

nick o.

Liked: Cleanliness
Nice view
Bears right out front
Stayed 2 nights in Sep 2021

10/10 Excellent

susan w.

Liked: Cleanliness
View
Beautiful view
Stayed 4 nights in Jun 2021

6/10 Okay

nicole s.

Disliked: Cleanliness
Not clean
Overall the property was fine. We had to wash all the bedding when we arrived because it had stains on it. One of the couples was going to just sleep on the pull out couch but when opened there was food. The couch also smelled like urine. There were dried stains in the downstairs bedroom when we arrived which looked like dog feces that didn't get cleaned.
Stayed 4 nights in May 2021

10/10 Excellent

Cleta M.

Liked: Cleanliness
Wonderful Weekend
Great weekend getaway! Cabin was fat enough from the city to relax and unwind yet close to everything if you want.
Stayed 4 nights in Feb 2021

6/10 Okay

Amy G.

Disliked: Cleanliness
Frustrated
The amenities were not available for us to use specifically the work out facility and pool tables. No warning ahead if time. Club house doors were locked and when speaking to the clubhouse office, closed due to covid. Contacted the Chalet office and they apparently we're not aware. Told us we could drive half hour away to use community center which was open and pay to use the facilities. These amenities were essential for picking this location. Very disappointed. Property needs work. Cobwebs in living room and bedroom. Rug in living room was full of pet urine odor. Need to remove all carpet. Upstairs balcony had many rodent droppings. Front door all chewed up at bottom leaving a space of daylight to shine through. Paying extra to have our pet stay is expected but I don't expect to smell other pets urine. I will think twice before using properties in the chalet village. There was not even an offer of any compensation for the lack of amenities we were entitled to use.
Stayed 4 nights in Oct 2020

6/10 Okay

Verified traveller

Not overly impressed
We paid for a premium home that was not that. Down stairs bed matress collapsed to the floor because the slats where terrible first nite there. Home premoted the fireplace but you had to furnish your own wood. Spider webs galore. Very out dated decor and kitchen supplies. Charcoal grill is a terrible open metal box mounted on a rail. Cover for the hot tub was busted into small pieces. Broken rail and hole through deck behind hot tub(not safe for a small child or pet). Over all disappointed for the amount we paid to stay in this home.
Stayed 3 nights in Oct 2020

10/10 Excellent

Tara F.

Liked: Cleanliness
Fantastic Views and lovely get away
Had a great time at Serenity Heights. The cabin was very clean, the hot tub was amazing and the staff was very responsive to a small emergency we had during our stay. Absolutely loved it!
Stayed 5 nights in Sep 2020