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Lotte Hotel Busan

5.0 star property

Photo gallery for Lotte Hotel Busan

43-inch LCD TV with cable channels, TV, pay films
Indoor pool, outdoor pool, pool cabanas (surcharge), lifeguards on site
Indoor pool, outdoor pool, pool cabanas (surcharge), lifeguards on site
Exterior
Daily buffet breakfast (KRW 52000 per person)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar

Explore the area

Map
772, Gaya-daero, Busanjin-gu, Busan, Busan, 614-030
  • Seomyeon Medical Street
    ‪1 min walk‬
  • Lotte Department Store Busan Main Branch
    ‪1 min walk‬
  • Seven Luck Casino
    ‪1 min walk‬
  • Busan (PUS-Gimhae)
    ‪25 min drive‬

Room options

View all photos for Junior Suite King Double (Fitness, Sauna, Swimming Pool Access for 2)

Junior Suite King Double (Fitness, Sauna, Swimming Pool Access for 2)

Junior Suite King Double (Fitness, Sauna, Swimming Pool Access for 2)

  • 56 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 36 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

City view

Deluxe Twin Room

  • 36 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • 36 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe family twin room (free use of swimming pool for 2 people)

Deluxe family twin room (free use of swimming pool for 2 people)

Deluxe family twin room (free use of swimming pool for 2 people)

  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Premier Suite Twin (Fitness, Sauna, Swimming Pool Access for 2)

Premier Suite Twin (Fitness, Sauna, Swimming Pool Access for 2)

Premier Suite Twin (Fitness, Sauna, Swimming Pool Access for 2)

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe twin room (free use of swimming pool for 2 people)

Premium bedding, down duvets, minibar, in-room safe

Deluxe twin room (free use of swimming pool for 2 people)

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Suite Family Twin (Fitness, Sauna, Swimming Pool Access for 2)

Deluxe Suite Family Twin (Fitness, Sauna, Swimming Pool Access for 2)

Deluxe Suite Family Twin (Fitness, Sauna, Swimming Pool Access for 2)

  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for [Only Foreigner] Visit Korea Giveaway-Deluxe Twin

Premium bedding, down duvets, minibar, in-room safe

[Only Foreigner] Visit Korea Giveaway-Deluxe Twin

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Twin Room (Swim pool access for 2)

City view

Premier Twin Room (Swim pool access for 2)

  • 36 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Deluxe Twin Room (Club Lounge Access Included)

Premium bedding, down duvets, minibar, in-room safe

Club Deluxe Twin Room (Club Lounge Access Included)

  • 38 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe double room (free use of swimming pool for 2 people)

Premium bedding, down duvets, minibar, in-room safe

Deluxe double room (free use of swimming pool for 2 people)

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite Family Twin (Fitness, Sauna, Swimming Pool Access for 2)

Premium bedding, down duvets, minibar, in-room safe

Junior Suite Family Twin (Fitness, Sauna, Swimming Pool Access for 2)

  • 56 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Room Assigned Upon Check-In

City view

Room Assigned Upon Check-In

  • 36 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for [Only Foreigner] Visit Korea Giveaway-Deluxe Double

Premium bedding, down duvets, minibar, in-room safe

[Only Foreigner] Visit Korea Giveaway-Deluxe Double

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Deluxe Double Room (Club Lounge Access Included)

City view

Club Deluxe Double Room (Club Lounge Access Included)

  • 38 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Premier Double (Club Lounge Access Included)

City view

Club Premier Double (Club Lounge Access Included)

  • 50 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Premium bedding, down duvets, minibar, in-room safe

Deluxe Double Room

  • 36 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Double Room (Swim pool access for 2)

Premium bedding, down duvets, minibar, in-room safe

Premier Double Room (Swim pool access for 2)

  • 36 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for [Free Upgrade Promotion] From Deluxe Twin To Premier Twin (pool, fitness, sauna for 2 pax)

Premium bedding, down duvets, minibar, in-room safe

[Free Upgrade Promotion] From Deluxe Twin To Premier Twin (pool, fitness, sauna for 2 pax)

  • Sleeps 2
  • 2 Twin Beds

View all photos for [Free Upgrade]From ClubDeluxe To Club Premier Double(Club Lounge for 1~2,pool, fitness, sauna for 2)

Premium bedding, down duvets, minibar, in-room safe

[Free Upgrade]From ClubDeluxe To Club Premier Double(Club Lounge for 1~2,pool, fitness, sauna for 2)

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Family Twin Room

Premium bedding, down duvets, minibar, in-room safe

Deluxe Family Twin Room

  • 37 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for [Free Upgrade Promotion] From Superior Twin To Deluxe Twin

Premium bedding, down duvets, minibar, in-room safe

[Free Upgrade Promotion] From Superior Twin To Deluxe Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for [Free Upgrade Promotion] From Deluxe Double To Premier Double (pool, fitness, sauna for 2 pax)

Premium bedding, down duvets, minibar, in-room safe

[Free Upgrade Promotion] From Deluxe Double To Premier Double (pool, fitness, sauna for 2 pax)

  • Sleeps 2
  • 1 Double Bed

View all photos for [Free Upgrade Promotion] From Superior Double To Deluxe Double

Premium bedding, down duvets, minibar, in-room safe

[Free Upgrade Promotion] From Superior Double To Deluxe Double

  • Sleeps 2
  • 1 Double Bed

Similar properties

In-room safe, blackout curtains, iron/ironing board, free WiFi

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includes taxes & fees
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About the area

Busan

A stay at Lotte Hotel Busan places you in the heart of Busan, within a 10-minute drive of Nampodong Street and Gukje Market. .This casino hotel is 5.2 mi (8.4 km) from Gwangalli Beach and 5.4 mi (8.7 km) from Busan Exhibition and Convention Center.

What's nearby

  • Lotte Department Store Busan Main Branch - 1 min walk - 0.1 km
  • Seomyeon Street - 3 min walk - 0.3 km
  • Nampodong Street - 7 min drive - 7.6 km
  • Gukje Market - 7 min drive - 7.7 km
  • Gwangalli Beach - 21 min drive - 8.5 km

Getting around

  • Seomyeon Station - 4 min walk
  • Busan Bujeon Station - 13 min walk
  • Gimhae Airport (PUS) - 25 min drive

Restaurants

  • ‪The Lounge - ‬2 min walk
  • ‪도림 - ‬1 min walk
  • ‪송정호 일식 - ‬2 min walk
  • ‪Paris Baguette - ‬1 min walk
  • ‪Jamba Juice - ‬1 min walk

About this property

Lotte Hotel Busan

Luxury hotel with 4 restaurants connected to the convention center in Busan
Lotte Hotel Busan offers 650 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. 43-inch LCD televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 hot tubs are on site along with an indoor pool and an outdoor pool. In addition to a children's pool, other recreational amenities include a health club and a sauna.

Guests under 16 years old are not allowed in the health club or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

호텔 사우나 has couples treatment room(s). Services include massages. The spa is equipped with a sauna. The spa is open daily.
Make yourself at home in one of the 650 individually decorated guestrooms, featuring refrigerators and minibars. Your bed comes with down comforters and premium bedding. Wired and wireless internet access is complimentary, while 43-inch LCD televisions with cable programming provide entertainment. Bathrooms with shower/tub combinations feature deep soaking bathtubs and bidets.
Relax at the full-service spa, where you can enjoy massages. Before a night out at the casino, the 2 hot tubs are a perfect way to relax and recharge. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and shopping on site.
Grab a bite at La Seine, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
La Seine - This buffet restaurant serves breakfast, lunch, and dinner.
Momoyama - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Toh Lim - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Mugunghwa - This restaurant specializes in Korean cuisine and serves lunch and dinner. Open daily.
The Lounge & BAR - Onsite bar. Open daily.
Late night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Valet parking on site (KRW 25000.00 per stay)
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: KRW 52000 for adults and KRW 28000 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • La Seine
  • Momoyama
  • Toh Lim
  • Mugunghwa
  • The Lounge & BAR

Things to do

  • 2 hot tubs
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Golf driving range
  • Indoor pool
  • Lifeguards on-site
  • Outdoor pool
  • Sauna
  • Shopping centre
  • Shopping

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • A meeting room

Outdoors

  • Lifeguards on site
  • Pool cabanas (surcharge)

Spa

  • Couples treatment room(s)
  • Massages
  • Sauna
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Braille signage
  • Doorbell and phone notification
  • Lift
  • In-room accessibility
  • Thin carpet in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible (may have limits)

More

  • 42 casino gaming tables
  • 105 casino slot machines
  • Casino (27502 square feet of space)
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating (climate-controlled)
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep-soaking bath
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • 43-inch LCD TV
  • TV channels
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Desk chair
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KRW 60500.0 per day

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KRW 52000 for adults and KRW 28000 for children
  • Airport shuttle fee: KRW 60000 per room (one-way)
  • Valet parking fee: KRW 25000.00 per stay
  • Rollaway bed fee: KRW 60500.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests should note that the fitness facility is closed the 4th Wednesday of every month.

We should mention

Pool access available from 9:00 AM to 8:00 PM
Guests under 16 years old are not allowed in the health club or fitness facility

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Busan Hotel Lotte
Busan Lotte
Busan Lotte Hotel
Hotel Busan Lotte
Hotel Lotte Busan
Lotte Busan
Lotte Busan Hotel
Lotte Hotel Busan
Lotte Hotel
Lotte Hotel Busan Hotel
Lotte Hotel Busan Busan
Lotte Hotel Busan Hotel Busan

Lotte Hotel Busan Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1322 out of 1832 reviews
Rating 8 - Good. 354 out of 1832 reviews
Rating 6 - Okay. 82 out of 1832 reviews
Rating 4 - Poor. 37 out of 1832 reviews
Rating 2 - Terrible. 37 out of 1832 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Stella

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at this hotel and overall experience was very good. Staff was very kind and willing and ready to help. Even if we didn’t stop to asked question, if they saw us looking like we are loss, they come and ask. High end hotel and you will get the service as what you would expected from 5 star hotel and more. Also, expect to pay higher price at the restaurants. But, food was delicious, so it’s worth the price. I said “expensive” isn’t compared to here in the USA. If it was in the USA, I would expected to pay at least 2x if not more. I would definitely stay there again when I go back to BUSAN.
Stayed 5 nights in Nov 2024

10/10 Excellent

Soon Jong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Harveen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here at the Lotte Busan! Very convenient and central location, and the Metro is super accessible through the hotel itself. The service was also amazing. Would definitely recommend if you plan to be sightseeing around Busan!
Stayed 2 nights in Aug 2024

10/10 Excellent

sherresa

Stayed 4 nights in Nov 2024

10/10 Excellent

Bailey

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was beautiful, nice rooms, great location close to lots of shopping, and the pool facilities were amazing. We only ate at the restaurant that served the pool but the burgers were delicious and definitely worth mentioning. We only had a quick stay but would definitely come back or check out another Lotte hotel elsewhere.
Stayed 1 night in Oct 2024

6/10 Okay

Kihan

Liked: Cleanliness, staff & service, room comfort
Shower head from the ceiling did not work in room 3021. Carpet in the room 3021 was bubbling and warped.
Stayed 1 night in Nov 2024

10/10 Excellent

Hang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Great hotel, excellent service, provided great coffee and tons of water. The view was amazing. Area is good for public transportation all around Busan.
Stayed 4 nights in Nov 2024

10/10 Excellent

ju

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Tomoki

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Nov 2024

10/10 Excellent

Celeste Mei Gek

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to a lot of eating places and food court downstairs has many dining options and shopping.
Stayed 3 nights in Nov 2024

10/10 Excellent

Cynthia

Stayed 3 nights in Oct 2024

10/10 Excellent

Brandon

Stayed 1 night in Sep 2024

10/10 Excellent

Wilson

Stayed 3 nights in Oct 2024

10/10 Excellent

CHOU, YU

Liked: Cleanliness, staff & service, property conditions & facilities
This is worth for your trip in Korea , we will come again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kanae, Jacksonville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property.
Stayed 2 nights in Nov 2024

10/10 Excellent

Wen qiu ebelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and near lots of eateries.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

AARON

Liked: Cleanliness, amenities
Stayed 4 nights in Oct 2024

2/10 Terrible

Robert

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
From the lobby and the building it appears like a great hotel. The staff is also professional. But when we got to our suite I was greatly disappointed in the old furniture and 80’s purple toilet and cracked tile. We will not stay here again.

10/10 Excellent

KEON WOONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Hyun soo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Bruce

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Where the guest comes last
The hotel did nothing to find us a room that was ready; they stuck to their 3 p.m. check-in rule. We asked to speak to the front desk manager. He did nothing to help us. Upholding their rules supercedes helping the guest or making them comfortable. Conrad Hilton's mantra for his hotels was "be hospitable". This hotel should learn that lesson.
Stayed 3 nights in Oct 2024

10/10 Excellent

Daniel, San Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a couple of nights with access to executive lounge. Well worth the extra cost. Separate more personal checkin/checkout. During checkin, I discovered that I had dropped my wallet in the cab from the airport. Staff jumped on the task to track down the cab and arranged for the wallet to be returned within an hour. Top notch service.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jinseup, Arvada

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024