Skip to main content
Beginning of main content
lastminute.co.nz Verified Reviews
3.0 of 5 guest rating
Room type Options Nightly price Book
Executive Twin Room, 2 Single Beds
23 square metres
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Deluxe Double Room, 1 King Bed
21 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Executive Double Room, 1 King Bed
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Deluxe Twin Room, 2 Single Beds
21 square metres
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Comfortable hotel near KOMTAR

Popular property highlights

Free self parking
Free WiFi
24-hour front desk
Multilingual staff

With a stay at Merchant Hotel in George Town (Downtown George Town), you'll be within a 5-minute drive of KOMTAR and Swettenham Pier Cruise Terminal. This hotel is 1.5 mi (2.4 km) from Gurney Drive and 2.6 mi (4.1 km) from Gurney Plaza.

Make yourself at home in one of the 93 air-conditioned rooms featuring free minibar items and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and bidets. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.

Take in the views from a terrace and make use of amenities such as complimentary wireless internet access.

Enjoy a meal at Merchant Cafe, or stay in and take advantage of the hotel's room service (during limited hours). Continental breakfasts are available daily from 8:00 AM to 10:00 AM for a fee.

Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Lift
  • Total number of rooms - 93
  • Number of floors - 11
  • Number of buildings/towers - 1
  • Breakfast available (surcharge)
  • Safe-deposit box at front desk
  • Multilingual staff
  • Free newspapers in lobby
  • 24-hour front desk
  • Designated smoking areas
  • Free WiFi
  • Number of restaurants - 1
  • Number of meeting rooms - 1
  • Parking (limited spaces)
  • Free self parking
  • Luggage storage
  • Terrace
  • Uncovered parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Filipino
  • Malay
  • Chinese (Mandarin)

Parking

Free self parking , Parking (limited spaces)

Room Amenities

Merchant Hotel offers 93 air-conditioned accommodations with free minibar items and minibars. LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers. This George Town hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Air conditioning
  • Room service (limited hours)
  • Wheelchair accessible
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Desk
  • Iron/ironing board (on request)
  • Free bottled water
  • Bidet
  • In-room safe (laptop compatible)
  • Satellite TV service
  • Free WiFi
  • LCD TV
  • Bathtub or shower
  • Connecting/adjoining rooms available
  • Minibar (stocked, free items)
  • Towels provided
  • Number of bathrooms: 1
  • Mobile key entry
  • Bed sheets not available

Where to Eat

Continental breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.

Merchant Cafe - This restaurant specializes in local and international cuisine and serves breakfast only.

Room service (during limited hours) is available.

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is: 18

Check-in time ends at midnight

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, debit cards, and cash.

Guests can access their rooms with a mobile device.

No rollaway/extra beds available

No cots (infant beds) available

Service animals not allowed

Debit cards

Staffed front desk

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is not available for guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property follows regional sanitisation guidelines Safe & Clean (Malaysia)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

gap period enforced between guest stays 24 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property does not follow sanitisation practices of any association

Guest accommodation is sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are not available

Masks are compulsory at the property

Contactless food service / room service is not available

Reservation is not required for facilities on site

Food service has been amended for enhanced safety

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately MYR 30 for adults and MYR 30 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Merchant Hotel Penang
  • Merchant Hotel
  • Merchant Penang
  • Merchant Hotel Penang/George Town
  • Merchant Hotel George Town
  • Merchant George Town
  • Merchant Hotel Hotel
  • Merchant Hotel George Town
  • Merchant Hotel Hotel George Town

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

No pets and no service animals are allowed at this property.

Guests can access their rooms with a mobile device.

Sorry, we seem to have had an issue loading our review content. Try again?