First, I booked a king deluxe room and did not get the king bed that was listed. Second, I was at the motel a total of 3 hours. The motel was so unsafe, people were doing dr*gs in just two rooms over, it was very noisy and the room wasn’t clean. 3 hours after being there we booked a room at Mid City Motel.
I had told the staff member in reception exactly why we were leaving and he offered to pay for us to go somewhere else of his choosing, which was considerate however we had already booked somewhere else.
I asked for at least half a refund as I expected them to keep some for housekeeping fee as we had used the shower.
Wotif was super helpful in trying to get a refund, however the Motel said they couldn’t do that.
This place was terrible and so unsafe. I have already spread reviews on Facebook. I was genuinely concerned for my safety.