Surprisingly, very disappointed in our stay at MacDonald Crutherland. We have stayed here in the past and have always been keen to come back. On this occasion, we paid a premium due to the hotel being booked up, mostly for a wedding. Maybe as a result of the wedding, the service was poor, at times we were unable to get hold of anyone at the front desk or on the phone. We were put in a room which overlooked the service entrance to the function room and from 4pm until after 1am there were vans reversing and speeding about the car park (one reversed into a tall street light in the car park before driving off and staff didn’t even bother to check it). The vans were filled with crates and equipment which were noisily trundled along in metal cages into the venue, while the workers shouted loudly to each other, using offensive language. Then as the party was in full swing everything was noisily returned to the vans with even less care for hotel guests like myself, who had children trying to sleep. We tried to call reception and got no answer, which meant I had to get out of bed at 12.45am to go looking for someone to show them videos of the noise and to ask them to get them to keep the noise down. This would have been bad enough if we had not already been denied a long lie that morning, due to work being carried out which meant we were woken at 7.50am by power tools and workmen shouting. The 2 power cuts the following morning were the final straw and we were glad to be going home.