Embassy Suites by Hilton at Hot Springs Convention Center

3.5 star property

Photo gallery for Embassy Suites by Hilton at Hot Springs Convention Center

Lobby
Reception
Indoor pool
Reception
Restaurant

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Bar
  • Room service

Explore the area

Map
400 Convention Blvd, Hot Springs, AR, 71901
  • Hot Springs Convention Center
    ‪1 min walk‬
  • Bathhouse Row
    ‪10 min walk‬
  • Oaklawn Racing Casino Resort
    ‪4 min drive‬
  • Hot Springs, AR (HOT-Memorial Field)
    ‪12 min drive‬

Room options

Premium Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

Premium Suite, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

Premium Suite, 2 Double Beds, Non Smoking

  • Sleeps 5
  • 2 Double Beds

Premium Suite, 2 Queen Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

Premium Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

Presidential Suite, 1 King Bed, Accessible

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, In-room air purification)

  • Sleeps 4
  • 1 King Bed

Suite, Two Double Beds, Non-Smoking

  • 46 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, 1 King Bed, Corner

  • Sleeps 4
  • 1 King Bed

Standard Suite One King and One Sofa Bed Non-Smoking

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Corner

  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Deluxe Suite One King and One Sofa Bed Corner

  • 57 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

One King Bed, Non-Smoking, Accessible

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

One King Bed, Non-Smoking, Accessible

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Presidential Suite, 1 King Bed, Non Smoking

  • 124 sq m
  • Sleeps 4
  • 1 King Bed

Executive Suite, 1 King Bed, Non Smoking

  • 57 sq m
  • Sleeps 4
  • 1 King Bed

Suite, Non-Smoking, Accessible

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Premium Room, 2 Double Beds, Non Smoking (Wellness, In-room air purification)

  • Sleeps 6
  • 2 Double Beds

Premium Room, 1 King Bed, Non Smoking (Wellness, In-room air purification)

  • Sleeps 4
  • 1 King Bed

Standard Suite Two Double and One Sofa Bed Non-Smoking

  • 46 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

Similar properties

About the area

Hot Springs

With a stay at Embassy Suites by Hilton at Hot Springs Convention Center, you'll be centrally located in Hot Springs, steps from Hot Springs Convention Center and 5 minutes by foot from Hot Springs National Park. .This hotel is 0.5 mi (0.8 km) from Bathhouse Row and 2.2 mi (3.6 km) from Magic Springs and Crystal Falls.

What's nearby

  • Hot Springs Convention Center - 1 min walk - 0.1 km
  • Quapaw Baths - 10 min walk - 0.8 km
  • Bathhouse Row - 10 min walk - 0.9 km
  • Oaklawn Racing Casino Resort - 4 min drive - 3.7 km
  • Magic Springs and Crystal Falls - 4 min drive - 3.7 km

Getting around

  • Malvern Station - 30 min drive
  • Clinton National Airport Airport (LIT) - 63 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Arlington Lobby Cafe - ‬16 min walk
  • ‪Pho Hoang My Vietnam N - ‬11 min walk
  • ‪Hot Springs Mountain Tower - ‬7 min drive
  • ‪501 Prime - ‬11 min walk

About this property

Embassy Suites by Hilton at Hot Springs Convention Center

Hotel with free breakfast, steps from Hot Springs Convention Center
Embassy Suites by Hilton at Hot Springs Convention Center offers 246 accommodations with laptop-compatible safes and coffee/tea makers. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. 55-inch Smart televisions come with premium cable channels, pay movies, and Netflix. Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 246 guestrooms featuring refrigerators and microwaves. 55-inch Smart televisions with cable programming provide entertainment, while wireless internet access (surcharge) keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and complimentary weekday newspapers, and housekeeping is provided daily.
Take advantage of recreation opportunities including an indoor pool and a fitness center. This hotel also features wireless internet access (surcharge), gift shops/newsstands, and a television in a common area.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is served daily from 6:30 AM to 9:00 AM.
Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and a meeting room. Self parking (subject to charges) is available onsite.
A complimentary full breakfast is served each morning between 6:30 AM and 9:00 AM. A complimentary manager's reception is offered each day.
Embassy Suites by Hilton at Hot Springs Convention Center has a restaurant on site.
Cascades - This restaurant serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: WiFi (USD 9.95 per day)

Parking and transport

  • Free offsite parking
  • Uncovered parking on site (USD 10 per day; includes in/out privileges)
  • Uncovered valet parking on site (USD 20 per day; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Cascades

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Travel cot

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business centre
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Living room

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 1 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per day (rates may vary)
  • Uncovered self parking fee: USD 10.00 per day (in/out privileges)
  • Uncovered valet parking fee: USD 20.00 per day (in/out privileges)
  • Pet fee: USD 125.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and window guards

We should mention

Pool access available from 6 AM to midnight
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hot Springs
Embassy Suites Hot Springs Hotel
Hot Springs Embassy Suites
Embassy Suites Hot Springs Hotel Hot Springs
Embassy Suites Hilton Hot Springs Hotel
Embassy Suites Hilton Hot Springs
Embassy Suites by Hilton Hot Springs Hotel Spa
Embassy Suites by Hilton at Hot Springs Convention Center Hotel

Embassy Suites by Hilton at Hot Springs Convention Center Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 607 out of 1123 reviews
Rating 8 - Good. 244 out of 1123 reviews
Rating 6 - Okay. 131 out of 1123 reviews
Rating 4 - Poor. 69 out of 1123 reviews
Rating 2 - Terrible. 72 out of 1123 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5/5 recommend
Phenomenal stay as usually at Embassy Suites. There was some construction it it didn’t take away from the stay. Breakfast was great and free snacks and drinks from 5-6:30 was nice! Had dinner at the restaurant and it was delicious.
Stayed 1 night in Dec 2024

6/10 Okay

Timothy

Travelled with partner
Disliked: Amenities, property conditions & facilities
I wish I had known they are remodeling- no carpet, tiles etc . I very surprised the breakfast was just mediocre - not to the normal standards that I’m used to staying at embassy suites- the basics were there but not the quality or presentation.
Stayed 2 nights in Dec 2024

10/10 Excellent

Asim, Bowling Green

Stayed 2 nights in Nov 2024

4/10 Poor

Kelsey

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Normally great
I wish we had known it was under construction. We love staying here every year, but the construction caught us off guard. It’s been annoying.
Stayed 1 night in Dec 2024

10/10 Excellent

Cassandra

Stayed 1 night in Nov 2024

8/10 Good

Joe

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Loved the location, the happy hour & breakfast. The staff were all great. It's pretty noisy there right now due to renovations.
Stayed 2 nights in Dec 2024

8/10 Good

Lauren

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very small parking lot. Their lot was $10 and was full. We had to park across the road. The outlets are a little too far away from the bed. Had to find out the conditioner was empty while in the shower. Other than that it was great. The omelet was great!
Stayed 1 night in Dec 2024

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean with an amazing breakfast!
Stayed 1 night in Dec 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stay here a lot and it’s always a great stay!
Stayed 1 night in Dec 2024

10/10 Excellent

Brian

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The only negative thing we have to say is the breakfast is pretty bad other than that its in a great location and the rooms are great
Stayed 2 nights in Nov 2024

10/10 Excellent

Hernan

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet and different atmosphere than a regular hotel stay. Free drinks from a certain time and free breakfast.
Stayed 1 night in Nov 2024

10/10 Excellent

Brookland

Stayed 1 night in Nov 2024

6/10 Okay

Beverly

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
It said there was a spa, the spa closed down….never to reopen. Super disappointing, especially when it claims to have a spa.
Stayed 1 night in Nov 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great design and location
Stayed 2 nights in Nov 2024

8/10 Good

Yun

Stayed 2 nights in Nov 2024

10/10 Excellent

kavi

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Nov 2024

10/10 Excellent

Karla, Benton

Travelled with partner
Liked: Cleanliness, staff & service
N/A
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
Okay
Mediocre. Pretty out of date and not very good service. Was expecting better.
Stayed 3 nights in Nov 2024

2/10 Terrible

Laura

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

ANNETTE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff greeted us in a very friendly and efficient manner and was able to do above and beyond what we expected.
Stayed 4 nights in Nov 2024

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved every minute of our stay! Our room was spacious, the bed was comfy, water pressure in the bathrooms were great and the best part was the complimentary breakfast! We will be back!
Stayed 3 nights in Nov 2024

8/10 Good

Larry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 3 nights in Nov 2024

10/10 Excellent

Robyn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great experience. The staff was friendly and the place was clean.
Stayed 1 night in Sep 2024

10/10 Excellent

Robyn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great experience. The staff was friendly and the place was very clean.
Stayed 2 nights in Nov 2024

8/10 Good

David, Annapolis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Ignore the bad reviews!
Stayed 2 nights in Oct 2024