Upon arrival they were overbooked, knew it, and still gave us a key for an *already occupied* room (in many decades of traveling, this is the first time this has happened to me). When brought to their attention, they moved us to a "pool view" room (only differing from the prior room in that you could see the pool) and attempted to charge us more than double the rate we had already paid in advance. I protested as this was their error, not ours. They relented, but now I find they've attempted an upcharge after the fact.
Aside from that issue, the property is very clean, the breakfast is top-notch (served from the onsite restaurant) and the rest of the staff are friendly and helpful.