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Radisson Hotel Grand Rapids Riverfront

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Radisson Hotel Grand Rapids Riverfront

Terrace/patio
Exterior
Indoor pool, outdoor pool, pool loungers
American cuisine
Indoor pool, outdoor pool, pool loungers

Reviews

6.4 out of 10

Popular amenities

  • Hot tub
    Hot tub
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Pool
    Pool
  • Laundry
    Laundry
  • Parking included
    Parking included

Explore the area

Map
270 Ann Street NW, Grand Rapids, MI, 49504
  • DeVos Place Convention Center
    4 min drive
  • Grand Rapids Art Museum
    4 min drive
  • DeVos Performance Hall
    4 min drive
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    24 min drive

Room options

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, desk, blackout curtains

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, River View

Room, 1 King Bed with Sofa bed, Non Smoking, River View

Room, 1 King Bed with Sofa bed, Non Smoking, River View

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Business Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, desk, blackout curtains

Business Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking, River View

Room, 2 Queen Beds, Non Smoking, River View

Room, 2 Queen Beds, Non Smoking, River View

  • Sleeps 4
  • 2 Queen Beds

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About the area

Grand Rapids

With a stay at Radisson Hotel Grand Rapids Riverfront in Grand Rapids (West Grand), you'll be within a 5-minute drive of DeVos Performance Hall and Van Andel Arena. .This hotel is 13.3 mi (21.4 km) from Grand Valley State University and 2 mi (3.3 km) from Fish Ladder Park.

What's nearby

  • DeVos Performance Hall - 4 min drive - 3.8 km
  • Gerald R. Ford Museum - 4 min drive - 5.1 km
  • Van Andel Arena - 4 min drive - 4.3 km
  • Downtown Market - 5 min drive - 5.8 km
  • John Ball Zoo - 5 min drive - 6.1 km

Getting around

  • Grand Rapids Station - 10 min drive
  • Gerald R. Ford International Airport (GRR) - 24 min drive

Restaurants

  • ‪Taco Bell - ‬2 min drive
  • ‪Popeyes Louisiana Kitchen - ‬2 min drive
  • ‪Wendy's - ‬2 min drive
  • ‪New Beginnings Restaurant - ‬2 min drive
  • ‪The Mitten Brewing Company - ‬3 min drive

About this property

Radisson Hotel Grand Rapids Riverfront

Riverfront Grand Rapids hotel in West Grand with free parking
Radisson Hotel Grand Rapids Riverfront offers 162 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. Beds feature down comforters and premium bedding. 42-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a fitness center.

Children under 18 years old are not allowed in the swimming pool or spa tub without adult supervision. Guests under 18 years old are not allowed in the swimming pool or spa tub.

Make yourself at home in one of the 162 air-conditioned rooms featuring microwaves and MP3 docking stations. Your bed comes with down comforters and premium bedding. 42-inch LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Don't miss out on the many recreational opportunities, including an outdoor pool, an indoor pool, and a spa tub. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby.
Enjoy a satisfying meal at River Rock Dining Lounge serving guests of Radisson Hotel Grand Rapids Riverfront. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a computer station, complimentary newspapers in the lobby, and a 24-hour front desk. Planning an event in Grand Rapids? This hotel has 3200 square feet (297 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
River Rock Dining Lounge - This restaurant specializes in American cuisine and serves breakfast only.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–11:00 AM: USD 10.00-50.00 for adults and USD 10.00-50.00 for children
  • 1 restaurant
  • 1 bar

Restaurants on site

  • River Rock Dining Lounge

Things to do

  • Fitness centre
  • Indoor pool
  • Outdoor pool
  • A hot tub

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Laundry facilities
  • Multilingual staff

Business services

  • Computer station
  • Conference centre (3200 square feet of space)
  • A meeting room

Outdoors

  • Picnic area
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 145
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 127
  • Pool hoist on site
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 107
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in reception
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch LCD TV
  • MP3 dock
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 50.00 for adults, and USD 10.00 to 50.00 for children
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the swimming pool or spa tub, and guests under 18 years old are only allowed in the swimming pool and spa tub with adult supervision

Property is also known as

Grand Rapids Riverfront Hotel
Hotel Riverfront
Riverfront Grand Rapids
Riverfront Hotel
Grand River Hotel Grand Rapids

Radisson Hotel Grand Rapids Riverfront Reviews

Reviews

6.4
Rating 10 - Excellent. 206 out of 1000 reviews" "
Rating 8 - Good. 221 out of 1000 reviews" "
Rating 6 - Okay. 247 out of 1000 reviews" "
Rating 4 - Poor. 182 out of 1000 reviews" "
Rating 2 - Terrible. 144 out of 1000 reviews" "

6.2/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Shannon

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot water, smelled awful, moldy, bathroom smelled of urine, the whole 7th floor smelled awful. Worst experience ever, left m needles to say i left did not use there room. 😔
Stayed 1 night in Aug 2024

2/10 Terrible

Mark

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Misleading, false advertising. Website promised certain things which they did not have at the facility felt I was lied to wanting money back, wouldn't get it.We didn't even stay.We just washed the money out
Stayed 1 night in Aug 2024

2/10 Terrible

Jerica

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
I’ve stayed here multiple times and the last few times I have stayed here this hotel went downhill elevator not working correctly, rooms still dirty and toilets not flushing correctly.
Stayed 1 night in Aug 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great and the property was beautiful
Stayed 2 nights in Aug 2024

2/10 Terrible

Michelle

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Our assigned room was still dirty from the previous hotel guests. The front desk refused to give us a new room and made us wait 30 minutes for room service to clean. No apology or compensation was given. Additional Issues: -water damage on bathroom walls -broken sink handle -makeup on the clean towel
Stayed 2 nights in Aug 2024

4/10 Poor

Brandon

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Kaylie

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is very very very dirty. There were splatters on the walls, floors, and hallways.
Stayed 1 night in Aug 2024

2/10 Terrible

Lorenzo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst place to stay in Grand Rapids
This place is outdated and downright shabby. Unclean. Mold and mildew in the bathroom. Staff was not hospitable and acted like they were doing you a favor by being there. Far from downtown - need a car. Overpriced. Felt deserted and spooky. Obviously, it has seen better days. I was just there overnight and couldn't wait to leave.
Stayed 1 night in Aug 2024

4/10 Poor

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty rooms
The hotel is very dirty. Rooms are falling apart. Our room did not look like it’s been cleaned in years. We had stains on pillows, sheets, blankets and almost every wall. The bathroom has rust around fixtures and vent. Just a bad hotel. Pay a little more and stay somewhere else. The hotel itself is also in disarray. Wait till you get into the elevator! It was so bad, I decided to look for the service check sign off list that I see on all hotel elevators. This one had no such thing.
Stayed 3 nights in Aug 2024

2/10 Terrible

Patrick

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is closed
The Hotel advertised riverside restaurant add bar on the website. Upon arrival I was informed that all amenities were Closed and they refused to cancel my 30 minute old reservation
Stayed 1 night in Aug 2024

6/10 Okay

Sherry

Liked: Property conditions & facilities
Would not recommend this place. It’s a great location to fish market and space needle. Nice facilities— but staff didnt get us in until an hour after check in. They didn’t tell us about the amenities the —$25 a day for breakfast. Use it or lose it. Thankfully — others told us. And we got to use it one day out of the three we were there. Hotel seems unorganized and not out to please the customer.
Stayed 1 night in Jun 2024

6/10 Okay

cheryl

Disliked: Cleanliness, amenities, property conditions & facilities
Budget accommodation. Need transport to travel downtown.
Stayed 3 nights in Aug 2024

10/10 Excellent

Isaiah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and basic hotel not far from downtown and right on River. Worth the price.
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Filthy
Uncleaned stains on box spring, couch and carpet. Uncleaned smudges all over furniture, appliances, mirrors.... Uncleaned floors and floorboards. Stained damp towels appeared unwashed and rolled - every single one! Damp mildew odor even on tissue paper. Broken blinds...Stay away
Stayed 1 night in Aug 2024

2/10 Terrible

Janequa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Kathy

Travelled with family
We were keep up one night due to yelling on our floor.
Stayed 3 nights in Aug 2024

4/10 Poor

Emily

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This hotel seems like it was perhaps better at one point but has become rundown. The walls throughout the lobby are scuffed and damaged. The hallway carpets are noticeably dirty and worn. Mildew was visible covering the surface of our shower head, the toilet flushing mechanism did not work properly, and the bathroom sink did not drain. The noise was a big problem: There is only one elevator for the entire hotel, and we were unlucky enough to get a room close to it. It is so rundown that it bangs loudly as it leaves and arrives at every floor, on every trip. The incessant thudding and banging made sleep extremely difficult. The beds (definitely full-size, not queens) and floors in our room were clean, and the front desk staff was friendly. But overall, I would not recommend staying here and will not return.
Stayed 1 night in Aug 2024

8/10 Good

Norene K.

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The gal at the front desk is especially receptive to guests who smile at her. She lights right up!
Stayed 1 night in Aug 2024

6/10 Okay

Kelly

Travelled with partner
Disliked: Property conditions & facilities
The shower and bathroom walls were disgusting. Stains all over the walls. The ceiling of the shower looked gross. Rust and discolored ceiling. Positives were the large patio overlooking the river. It was nice to have a fridge and microwave.
Stayed 1 night in Aug 2024

6/10 Okay

Joseph J

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Aug 2024

2/10 Terrible

Pamela

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Requested adjoining rooms with another family but didnt get. Microwave broken and lights flashed 24/7. Remote for tv scotched taped together and didn't work. Water barely got warm Staff couldnt understand or speak the english language. Manager was rude and unhelpful. One of the rooms we rented total of 3 rooms key deactivated every time the other key was used so constantly having to go get reactivated. Outdoor patio had fire pits but we were not allowed to use them even though it was a very cool night. Worst stay ever. Property needs major repairs and cleanup.
Stayed 2 nights in Jul 2024

2/10 Terrible

Robert

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel experience of my life
Stayed 2 nights in Jul 2024

6/10 Okay

Jessica

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
There were gnats in the room and the elevator was either broken or very very slow. The breakfast was also quite dismal for being $13.00. We stayed because it was close to our destination and the view of the river but I will probably choose a different hotel next time.
Stayed 2 nights in Jul 2024

4/10 Poor

Lakesha

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing like the online pictures, and the floor was so dirty my socks were black
Stayed 1 night in Apr 2024

8/10 Good

Gerald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1st floor noisy near elevator even late night.
Stayed 1 night in Jul 2024