See all properties
Save

Courtyard by Marriott Cleveland Willoughby

3.0 star property
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Courtyard by Marriott Cleveland Willoughby

Premium bedding, in-room safe, desk, laptop workspace
Interior entrance
Exterior
Point of interest
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Bar
  • Pool
  • Housekeeping
  • Laundry

Explore the area

Map
35103 Maplegrove Rd, Willoughby, OH, 44094
  • Lake Health West Medical Center
    ‪5 min drive‬
  • Classic Park
    ‪5 min drive‬
  • Historic Kirtland
    ‪8 min drive‬
  • Cleveland, OH (CGF-Cuyahoga County)
    ‪8 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Mobility Accessible, Tub)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

Room, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

Room, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Four Points by Sheraton Cleveland-Eastlake

Parking included
Restaurant
Air conditioning
Breakfast available
4.2 out of 5, Very good, (435)
The price is NZ$223
for 1 room
includes taxes & fees
5 Feb - 6 Feb
Four Points by Sheraton Cleveland-Eastlake

About the area

Willoughby

Located in Willoughby, Courtyard by Marriott Cleveland Willoughby is in the business district, a 5-minute drive from Classic Park and 8 minutes from Historic Kirtland. .This hotel is 4.6 mi (7.4 km) from Lake Erie and 7.6 mi (12.3 km) from James Garfield National Historic Site.

What's nearby

  • Lake Health West Medical Center - 5 min drive
  • Classic Park - 5 min drive
  • Historic Kirtland - 8 min drive
  • Legacy Village - 13 min drive
  • Cleveland Clinic - 21 min drive

Getting around

  • Cleveland Station - 20 min drive
  • Cleveland Hopkins International Airport (CLE) - 34 min drive

Restaurants

  • ‪Chick-fil-A - ‬4 min drive
  • ‪Texas Roadhouse - ‬3 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Taco Bell - ‬3 min drive
  • ‪Cracker Barrel - ‬2 min walk

About this property

Courtyard by Marriott Cleveland Willoughby

Suburban hotel with a 24-hour fitness center and a 24-hour front desk
Courtyard by Marriott Cleveland Willoughby offers 90 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 90 guestrooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 32-inch flat-screen televisions with cable programming provide entertainment. Partially open bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and a banquet hall.
Satisfy your appetite at Bistro, a bistro which features a bar/lounge. Dining is also available at the coffee shop/cafe. Cooked-to-order breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, express check-in, and express check-out. Planning an event in Willoughby? This hotel has 635 square feet (59 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Bistro - This bistro serves breakfast and dinner. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10:00 AM: USD 8-10 for adults and USD 8-10 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • Bistro

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Laundry facilities

Business services

  • Conference space (635 square feet)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 107
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height plug sockets in bathroom
  • Step-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 8 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 76
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from April 25 2024 to January 1 2025 (completion date subject to change). The following areas are affected:
  • Spa tub
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 8 to 10 for adults, and USD 8 to 10 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Courtyard Cleveland Willoughby
Courtyard Marriott Cleveland Hotel Willoughby
Courtyard Marriott Cleveland Willoughby
Courtyard Marriott Willoughby
Courtyard Willoughby
Courtyard Willoughby Marriott
Marriott Courtyard Willoughby
Marriott Willoughby
Willoughby Courtyard
Willoughby Marriott
Courtyard By Marriott Cleveland Willoughby Hotel Willoughby
Courtyard By Marriott Cleveland Willoughby Ohio
Courtyard Marriott Cleveland Willoughby Hotel
Courtyard Marriott Cleveland Hotel
Courtyard Marriott Cleveland
Courtyard by Marriott Cleveland Willoughby Hotel
Courtyard by Marriott Cleveland Willoughby Willoughby
Courtyard by Marriott Cleveland Willoughby Hotel Willoughby

Courtyard by Marriott Cleveland Willoughby Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 298 out of 604 reviews" "
Rating 8 - Good. 176 out of 604 reviews" "
Rating 6 - Okay. 68 out of 604 reviews" "
Rating 4 - Poor. 40 out of 604 reviews" "
Rating 2 - Terrible. 22 out of 604 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
We enjoyed our stay at the Courtyard in Willoughby. The staff was friendly helpful and courteous. The woman at checkin was delightful. Our room was clean and comfortable. We will definitely book here again when we need to travel this way again.
Stayed 1 night in Oct 2024

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Shawna

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The glow up might not be super evident from the outside but inside is really nice! Our room was big and everything looked good. The staff were so sweet - front desk at night when we checked in and the young man working the breakfast/coffee bar in the morning. Kids loved the pool (and it looked clean!) It was great and we would recommend staying here.
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

IHKEEM

Stayed 2 nights in Sep 2024

8/10 Good

James, Anthem

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Close to restaurants and freeway.
Stayed 3 nights in Oct 2024

10/10 Excellent

DONALD JAMES, VERONA

Liked: Cleanliness, staff & service
Cx
Stayed 3 nights in Oct 2024

10/10 Excellent

Teresa

Stayed 2 nights in Sep 2024

10/10 Excellent

Les

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exactly as expected
Few hotel chains are as consistently dependable as Marriott.
Stayed 1 night in Oct 2024

8/10 Good

Saleh

Liked: Cleanliness
Stayed 2 nights in Oct 2024

10/10 Excellent

Cathy

Stayed 1 night in Sep 2024

10/10 Excellent

Amber

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was amazing, day shift and night. I apologize for forgetting the gentlemen's name that worked nights but he was very helpful in getting a small issue resolved and was super cool. Rich the manager, took care of the concern promptly and was very friendly and knowledgeable. Amber at the front desk was absolutely amazing. She answered all my questions and took care of a second reservation for me, super welcoming to have such a great front desk staff. Rooms were very clean and tv was awesome
Stayed 1 night in Sep 2024

6/10 Okay

John, Santa Fe

Liked: Cleanliness
Everything was okay, but coffee bar had no half & half, milk, creamer during our stay. How do you run a Starbucks coffee bar without creamer?
Stayed 3 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
The hotel was very nice. It was also very clean. It has a pool which that is one of the things we look for when we book a hotel. I ran out of Conditioner in the shower so I called down to the front desk they immediately brought some up. Very helpful and polite. The only thing I didn’t like is most hotels have coffee or breakfast. They have a built-in Starbucks.
Stayed 1 night in Sep 2024

10/10 Excellent

Deborah A, Carlstadt

Liked: Property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service
The front desk personnel need training on being friendlier to customers. No Wi-Fi information given either. The entryway and bathroom floor was disgusting….hadn’t been cleaned. Shower floor also dirty. Would not recommend this place anyone. Very disappointing for a Marriott.
Stayed 1 night in Sep 2024

8/10 Good

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Eboine

Travelled with family
Stayed 2 nights in Sep 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Joseph

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had ants in our room, the smart TV was not smart and the beds were super uncomfortable
Stayed 2 nights in Aug 2024

8/10 Good

Joseph

Stayed 2 nights in Aug 2024

8/10 Good

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Standard courtyard. No cafe available.
Stayed 1 night in Aug 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 3 nights in Aug 2024

10/10 Excellent

LaShawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice and clean. A very comfortable stay. The staff was very friendly.
Stayed 1 night in Aug 2024

8/10 Good

Celeste

Travelled with family
Liked: Cleanliness, staff & service, room comfort
When I reserved the room, the description included "bar". When we arrived, there was no bar. The room was ok, the room lock needs work. After the amount I paid, I was expecting better.
Stayed 1 night in Aug 2024