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Courtyard by Marriott Cleveland Willoughby

3.0 star property

Photo gallery for Courtyard by Marriott Cleveland Willoughby

Premium bedding, in-room safe, desk, laptop workspace
Exterior
Premium bedding, in-room safe, desk, laptop workspace
Indoor pool
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • Pool
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
35103 Maplegrove Rd, Willoughby, OH, 44094
  • Classic Park
    ‪5 min drive‬
  • Historic Kirtland
    ‪8 min drive‬
  • Legacy Village
    ‪13 min drive‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪34 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Mobility Accessible, Tub)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

Room, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

Room, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Lobby

Four Points by Sheraton Cleveland-Eastlake

  • Parking included
  • Restaurant
  • Air conditioning
  • Breakfast available
4.2 out of 5, Very good, (468)
The price is NZ$217
for 1 room
includes taxes & fees
5 May - 6 May
Four Points by Sheraton Cleveland-Eastlake

About the area

Willoughby

Located in Willoughby, Courtyard by Marriott Cleveland Willoughby is in the business district, a 5-minute drive from Classic Park and 8 minutes from Historic Kirtland. .This hotel is 4.6 mi (7.4 km) from Lake Erie and 7.6 mi (12.3 km) from James Garfield National Historic Site.

What's nearby

  • Lake Health West Medical Center - 5 min drive - 3.2 km
  • Classic Park - 5 min drive - 4.2 km
  • Historic Kirtland - 8 min drive - 9.6 km
  • Legacy Village - 13 min drive - 15.8 km
  • The Holden Arboretum - 20 min drive - 18.1 km

Getting around

  • Cleveland Station - 20 min drive
  • Cleveland Hopkins International Airport (CLE) - 34 min drive

Restaurants

  • ‪Chick-fil-A - ‬4 min drive
  • ‪Texas Roadhouse - ‬3 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Taco Bell - ‬3 min drive
  • ‪Cracker Barrel - ‬2 min walk

About this property

Courtyard by Marriott Cleveland Willoughby

Suburban hotel with a 24-hour fitness center and a 24-hour front desk
Courtyard by Marriott Cleveland Willoughby offers 90 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 90 guestrooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 32-inch flat-screen televisions with cable programming provide entertainment. Partially open bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and a banquet hall.
Satisfy your appetite at Bistro, a bistro which features a bar/lounge. Dining is also available at the coffee shop/cafe. Cooked-to-order breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, express check-in, and express check-out. Planning an event in Willoughby? This hotel has 635 square feet (59 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Bistro - This bistro serves breakfast and dinner. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 8 to 10 for adults and USD 8 to 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bistro

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 635 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 8 to 10 for adults, and USD 8 to 10 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Courtyard Cleveland Willoughby
Courtyard Marriott Cleveland Hotel Willoughby
Courtyard Marriott Cleveland Willoughby
Courtyard Marriott Willoughby
Courtyard Willoughby
Courtyard Willoughby Marriott
Marriott Courtyard Willoughby
Marriott Willoughby
Willoughby Courtyard
Willoughby Marriott
Courtyard By Marriott Cleveland Willoughby Hotel Willoughby
Courtyard By Marriott Cleveland Willoughby Ohio
Courtyard Marriott Cleveland Willoughby Hotel
Courtyard Marriott Cleveland Hotel
Courtyard Marriott Cleveland
Courtyard by Marriott Cleveland Willoughby Hotel
Courtyard by Marriott Cleveland Willoughby Willoughby
Courtyard by Marriott Cleveland Willoughby Hotel Willoughby

Courtyard by Marriott Cleveland Willoughby Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 317 out of 640 reviews
Rating 8 - Good. 187 out of 640 reviews
Rating 6 - Okay. 73 out of 640 reviews
Rating 4 - Poor. 40 out of 640 reviews
Rating 2 - Terrible. 23 out of 640 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice. And the bartender in the evening she was very pleasant
Stayed 1 night in Jan 2025

10/10 Excellent

Ann, Swanton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly! Everything was clean! Breakfast was great!
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. Very friendly staff. Convenient to highways.
Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Stayed 1 night in Jan 2025

10/10 Excellent

Judith

Everything was clean. We enjoyed the food and drink at the Bistro. It was nice not to have to go out in the cold weather for something to eat.
Stayed 1 night in Jan 2025

10/10 Excellent

Luanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, check in was fast and efficient. Clean rooms and comfy beds.
Stayed 3 nights in Jan 2025

10/10 Excellent

Oleg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Brittany

Stayed 1 night in Dec 2024

4/10 Poor

Elizabeth

Travelled with family
Disliked: Property conditions & facilities
The room itself was nice. Beds were very comfortable. However, we were traveling with teenagers. The hot tub was not operating and the pool was not heated. It was absolutely too cold to swim in. There is no free breakfast which we were aware of. The breakfast they offered was EXPENSIVE! $12 for a warmed up frozen croissant sandwich! Thank goodness there was a Cracker Barrel, Bob Evan’s and Sheetz near by. The elevator smelled terrible and it was slow. It made a lot of clicking and grinding noise as well.
Stayed 2 nights in Jan 2025

10/10 Excellent

Kristel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best stay ever

We had an amazing stay over the weekend. My fiance and I do a "sweetheart getaway' every weekend. We choose a different local hotel and enjoy a weekend staycation that includes food, fun, and a comfortable room. This property by far has been the best hotel that we've stayed at. Front desk staff were courteous, efficient and knowledgeable of the area for dining and entertainment. The room was gorgeous with an incredibly cozy bed and a nice room set up. We didn't swim but the pool and gym were clean and had modern equipment. They have a 24/7 bistro set up in the lobby which was all stocked. Complimentary hot chocolate upon arrival was just what we needed after coming in from a snow storm. This is definitely at the top of our list to add to our frequently visited spots às I'm 100% certain that we'll be coming back. The price was outstanding for the amenities. I fell in love with the balcolny and our sophisticated sofa bed. Well done!!!
Stayed 1 night in Jan 2025

10/10 Excellent

Avis

Stayed 1 night in Dec 2024

10/10 Excellent

Dominique

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I don't like that the pool is not heated. I do like that the staff is very friendly and allow early check-in
Stayed 1 night in Jan 2025

10/10 Excellent

Timothy

Stayed 2 nights in Jan 2025

2/10 Terrible

Jacob, Wyandotte

Stayed 1 night in Dec 2024

4/10 Poor

Dalibor

Stayed 2 nights in Dec 2024

10/10 Excellent

Rebecca

Stayed 1 night in Dec 2024

10/10 Excellent

Rae, Albany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quick stay during the holidays
Stayed 1 night in Dec 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
The tv didn't work
Stayed 1 night in Dec 2024

10/10 Excellent

Derek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, staff very friendly
Stayed 1 night in Dec 2024

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Besides not having hair conditioner in the shower and a bottle of water in the room, everything else was good.
Stayed 1 night in Dec 2024

8/10 Good

Gordon

Stayed 1 night in Dec 2024

8/10 Good

Staci

Business traveller
Liked: Cleanliness, staff & service, room comfort

Clean and convenient

Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and cordial hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

John

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, very friendly. Facility was clean and room was cozy. Will stay again
Stayed 1 night in Dec 2024

10/10 Excellent

Lohn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024