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Holiday Inn Grand Rapids Downtown by IHG

3.0 star property

Photo gallery for Holiday Inn Grand Rapids Downtown by IHG

Property amenity
Point of interest
Standard Room, 2 Queen Beds, City View
Meeting facility
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Room service
  • Breakfast available
  • Bar
  • Pet-friendly

Explore the area

Map
310 Pearl Street NW, Grand Rapids, MI, 49504
  • Public Museum of Grand Rapids
    ‪2 min walk‬
  • Van Andel Museum Center
    ‪2 min walk‬
  • Grand Valley State University - Pew Campus
    ‪2 min walk‬
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, City View

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, City View

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Premium Room, 1 King Bed

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Communications)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Premium Room, 1 King Bed, Accessible (Communications)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Communications)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible Bathtub (Communications)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Premium Room, 1 King Bed, Accessible Bathtub (Communications)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed, Roll-in Shower (Communications)

Standard Room, 1 Queen Bed, Roll-in Shower (Communications)

Standard Room, 1 Queen Bed, Roll-in Shower (Communications)

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible Bathtub (Communications)

Standard Room, 1 Queen Bed, Accessible Bathtub (Communications)

Standard Room, 1 Queen Bed, Accessible Bathtub (Communications)

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, City View

Standard Room, 2 Queen Beds, City View

Standard Room, 2 Queen Beds, City View

  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Mid Floor)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed (Mid Floor)

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

City shuttle

Hampton Inn & Suites Grand Rapids Downtown

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.6 out of 5, Wonderful, (1001)
The price is NZ$291
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Hampton Inn & Suites Grand Rapids Downtown

About the area

Grand Rapids

Located in Grand Rapids (John Ball Park), Holiday Inn Grand Rapids Downtown by IHG is within a 10-minute walk of DeVos Performance Hall and Van Andel Arena. .This hotel is 1.4 mi (2.3 km) from John Ball Zoo and 5.8 mi (9.3 km) from Frederik Meijer Gardens and Sculpture Park.

What's nearby

  • Gerald R. Ford Museum - 3 min walk
  • DeVos Performance Hall - 5 min walk
  • DeVos Place Convention Center - 7 min walk
  • Van Andel Arena - 10 min walk
  • Downtown Market - 2 min drive

Getting around

  • Grand Rapids Station - 20 min walk
  • Gerald R. Ford International Airport (GRR) - 20 min drive

Restaurants

  • ‪Z's Bar & Restaurant - ‬6 min walk
  • ‪Adobe In & Out - ‬9 min walk
  • ‪The B.O.B. - ‬9 min walk
  • ‪Burger King - ‬3 min walk
  • ‪The Knickerbocker - ‬8 min walk

About this property

Holiday Inn Grand Rapids Downtown by IHG

Hotel with free parking, a short walk to DeVos Performance Hall
Holiday Inn Grand Rapids Downtown by IHG offers 175 accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Televisions come with premium cable channels, first-run movies, and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 17 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 175 guestrooms featuring microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Don't miss out on the many recreational opportunities, including an indoor pool, a hot tub, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby.
Grab a bite to eat at Burger Theory​, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Grand Rapids? This hotel has 1263 square feet (117 square meters) of space consisting of conference space and 3 meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge between 6:30 AM and 11:00 AM on weekdays.
Burger Theory​ - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee weekdays 6:30 AM–11:00 AM: USD 8.00-24.00 for adults and USD 3.89-3.89 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Burger Theory​

Things to do

  • 24-hour fitness centre
  • Bike rentals
  • Bike parking
  • Indoor pool
  • Motorised watercraft
  • Shopping
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Mini-fridge

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (1263 square feet)
  • Meeting rooms - 3

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bath
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar in bath
  • Grab bar in shower
  • Handrails in stairwells
  • Lever door handles
  • Pool hoist on site
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in reception
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch TV
  • TV channels
  • First-run films
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 8.00 to 24.00 for adults, and USD 3.89 to 3.89 for children
  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 17 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Grand Rapids Downtown Holiday Inn
Holiday Inn Grand Rapids Downtown
Holiday Inn Hotel Grand Rapids Downtown
Holiday Inn Grand Rapids Downtown Hotel
Holiday Inn Grand Rapids Downtown Hotel Grand Rapids
Hotel Holiday Inn Grand Rapids Downtown Grand Rapids
Grand Rapids Holiday Inn Grand Rapids Downtown Hotel
Hotel Holiday Inn Grand Rapids Downtown
Holiday Inn Grand Rapids Downtown Grand Rapids
Holiday Inn Hotel
Holiday Inn
Holiday Grand Rapids Downtown

Holiday Inn Grand Rapids Downtown by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 671 out of 1006 reviews
Rating 8 - Good. 224 out of 1006 reviews
Rating 6 - Okay. 69 out of 1006 reviews
Rating 4 - Poor. 22 out of 1006 reviews
Rating 2 - Terrible. 20 out of 1006 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kristyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. Room was clean.
Stayed 1 night in Nov 2024

10/10 Excellent

Lisa

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Darion

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel! Quality services and great employees.
Stayed 2 nights in Nov 2024

10/10 Excellent

Mahkenah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to the stadium where were attending an event
Stayed 1 night in Nov 2024

8/10 Good

tammy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Concert Getaway
Registration staff were amazing! Hotel is clean and updated and the location is great! Not super impressed with the burger place there. Bar staff was not friendly. They didn't even acknowledge us when we sat down. We asked to sit elsewhere. Food was mediocre at best. Order got screwed up but the did remedy that. Overall, hotel was great! Restaurant, not so much.
Stayed 1 night in Nov 2024

10/10 Excellent

Zhi Xuan

Business traveller
Liked: Staff & service, room comfort
Business trip
Staff were really friendly. Scored condition a little low because our room could be cleaner. Besides that we are happy with our stay. 10/10 would recommend.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent accommodations. No compliments at all
Stayed 1 night in Nov 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Like that it is easy on easy off highway
Stayed 1 night in Nov 2024

8/10 Good

Edward

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly and accommodating, the room was one of the cleaner ones I’ve stayed in, and the location was fantastic! Would definitely stay again.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality and comfort top notch
Quality and comfort of the hotel was top Notch. They provide lid a shuttle service which was very helpful. The staff was very friendly and eager to assist with anything. For only $10, you can add a breakfast voucher onto your stay. Not your typical hotel breakfast. They have a restaurant and a full bar. The food was really good. The room was nice and clean and very comfortable beds.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Danielle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great stay here this weekend! Check in was quick and easy and the front desk staff were very friendly. Our room was nice and comfortable and it was a great perk to have both a fridge and microwave. Neither my husband or I noticed any noise issues from the highway. Our fridge made a slight humming noise all weekend, but it was easily drowned out by the tv or AC. The best part was free parking! Thats nearly impossible to find downtown and we were so grateful. I will definitely be staying here again for any future trips to Grand Rapids!
Stayed 3 nights in Nov 2024

10/10 Excellent

Linda

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice location near the river and walkable to area attractions b
Stayed 1 night in Nov 2024

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, short walk to downtown grand Rapids
Stayed 1 night in Nov 2024

8/10 Good

Dan

Stayed 2 nights in Aug 2024

10/10 Excellent

Vanshaj

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was a lot of fun
Stayed 3 nights in Nov 2024

6/10 Okay

Gregg

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

costantino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Madeleine

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable, clean and staff was friendly. Definitely staying there again. Highly recommend
Stayed 1 night in Nov 2024

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
went there for a weekend concert so everywhere was packed, but we had a blast. This hotel is very walkable to the arena, and they don't charge for parking.
Stayed 1 night in Nov 2024