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Hilton Garden Inn Portland Downtown Waterfront

3.0 star property

Photo gallery for Hilton Garden Inn Portland Downtown Waterfront

Aerial view
Indoor pool
Lobby
Lobby
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Parking available
  • Pool

Explore the area

Map
65 Commercial St, Portland, ME, 04101
  • Casco Bay Lines Ferry Terminal
    ‪1 min walk‬
  • Merrill Auditorium
    ‪9 min walk‬
  • Cross Insurance Arena
    ‪10 min walk‬
  • Portland, ME (PWM-Portland Intl. Jetport)
    ‪8 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed with Sofa bed

  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Corner (Water View)

Room, 1 King Bed, Corner (Water View) | Living area

Room, 1 King Bed, Corner (Water View)

  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-in Shower)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible (Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, Water View)

37-inch LCD TV with cable channels, TV

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, Water View)

  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Water View

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Deluxe Room, 2 Queen Beds, Water View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Water View

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed, Water View

  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Water View

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed with Sofa bed, Water View

  • Partial ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Drinks & Snacks)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds (Drinks & Snacks)

  • Sleeps 5
  • 2 Queen Beds

View all photos for 1 Bedroom Deluxe Suite, 1 King Bed with Sofa bed, Water View

37-inch LCD TV with cable channels, TV

1 Bedroom Deluxe Suite, 1 King Bed with Sofa bed, Water View

  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Drinks & Snacks)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed (Drinks & Snacks)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, City View

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds with Sofa bed, Water View

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds with Sofa bed, Water View

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds

  • City view
  • Sleeps 5
  • 2 Queen Beds

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About the area

Portland

With a stay at Hilton Garden Inn Portland Downtown Waterfront, you'll be centrally located in Portland, steps from Casco Bay Lines Ferry Terminal and within a 10-minute walk of Merrill Auditorium. .This hotel is 0.5 mi (0.9 km) from Cross Insurance Arena and 0.7 mi (1.2 km) from Wadsworth-Longfellow House.

What's nearby

  • Casco Bay Lines Ferry Terminal - 1 min walk
  • Merrill Auditorium - 9 min walk
  • Cross Insurance Arena - 10 min walk
  • Portland Museum of Art - 16 min walk
  • State Theatre - 17 min walk

Getting around

  • Portland Transportation Center - 9 min drive
  • Portland Intl. Jetport Airport (PWM) - 8 min drive

Restaurants

  • ‪Luke's Lobster Portland Pier - ‬5 min walk
  • ‪Brickyard Hollow Brewing Company - ‬3 min walk
  • ‪Eventide Oyster Co - ‬3 min walk
  • ‪The Porthole - ‬3 min walk
  • ‪Speckled Ax - ‬6 min walk

About this property

Hilton Garden Inn Portland Downtown Waterfront

Art Deco hotel with a fitness center and a 24-hour business center
Hilton Garden Inn Portland Downtown Waterfront offers 120 accommodations with complimentary bottled water and coffee/tea makers. 37-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 120 guestrooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 37-inch LCD televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Enjoy a range of recreational amenities, including an indoor pool, a hot tub, and a fitness center. This Art Deco hotel also features complimentary wireless internet access and a fireplace in the lobby.
At Hilton Garden Inn Portland Downtown Waterfront, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Portland? This hotel has 720 square feet (67 square meters) of space consisting of conference space and 2 meeting rooms.
Cooked-to-order breakfasts are available for a surcharge and are served each morning.
Hilton Garden Inn Portland Downtown Waterfront has a restaurant serving breakfast and dinner.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (USD 40.00 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily: USD 10.00-16.00 for adults and USD 6.00-6.00 for children
  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Indoor pool
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (720 square feet)
  • Meeting rooms - 2

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Free rollaway beds
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 37-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, key retrieval

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay (maximum USD 125.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 16.00 for adults, and USD 6.00 to 6.00 for children
  • Valet parking fee: USD 40.00 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay (maximum USD 125.00 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Property Registration Number 01-0533378

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Guests under 16 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Portland Downtown
Hilton Garden Inn Portland Downtown Waterfront
Hilton Garden Inn Waterfront Hotel Portland Downtown
Hilton Garden Inn Portland Downtown Waterfront Hotel
Hilton Garden Inn Portland Downtown Waterfront Hotel Portland
Hilton Garden Inn Portland Downtown Waterfront Maine
Portland Hilton Garden Inn
Hilton Portland Waterfront
Hilton Garden Inn Portland Downtown Waterfront Hotel
Hilton Garden Inn Portland Downtown Waterfront Portland
Hilton Garden Inn Portland Downtown Waterfront Hotel Portland

Hilton Garden Inn Portland Downtown Waterfront Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 706 out of 1008 reviews
Rating 8 - Good. 204 out of 1008 reviews
Rating 6 - Okay. 54 out of 1008 reviews
Rating 4 - Poor. 28 out of 1008 reviews
Rating 2 - Terrible. 16 out of 1008 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

ILGEN

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Emily, Brighton

Travelled with family
Liked: Cleanliness
We chose this hotel to return to because it has a nice pool and jacuzzi. The jacuzzi was not functioning and we never received notification of this amenity not working until arrival. The area around the hotel has a large population of unhoused people. It was very sad for us to see with the cold weather and people living in business entries. The front desk was a mixed bag, some friendly staff and one woman who was clearly not friendly and curt in her answers to questions. The front desk also didn’t give us much help with things to do in the area. The hotel itself is nice and clean, quiet and the breakfast was really good. For some reason they don’t light the fireplace in the lobby, which makes no sense. It would make it more welcoming and enjoyable for all to have it lit. We were there 3 days and it wasn’t on at all. The hotel is close to everything. We recommend taking the Casco Bay mailboat around to the islands to see the bay and maybe even spot seals. It is steps from the hotel. Overall this hotel is good, but not great.
Stayed 2 nights in Nov 2024

10/10 Excellent

Liudmyla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Erin, Groveland

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for a weekend away
Stayed 1 night in Nov 2024

10/10 Excellent

Jodi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, spacious rooms.
Stayed 1 night in Nov 2024

10/10 Excellent

Carmon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Jae

Stayed 1 night in Nov 2024

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed in room 518 it was an amazing view. I would really recommend the stay at this hotel
Stayed 1 night in Nov 2024

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Fumitaka

Stayed 2 nights in Nov 2024

10/10 Excellent

Christi

Liked: Cleanliness
Stayed 3 nights in Nov 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Randy

Travelled with partner
Liked: Cleanliness, staff & service
Rooms could use some upgrades
Stayed 1 night in Nov 2024

10/10 Excellent

Anette

Travelled with family
A ten
Everything great. Wonderful staff!
Stayed 2 nights in Nov 2024

10/10 Excellent

michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely great!
Stayed 2 nights in Nov 2024

10/10 Excellent

Kristin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was a pleasant surprise. Very good, made to order.
Stayed 1 night in Oct 2024

10/10 Excellent

Sydney

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was really nice and clean! Everyone was super friendly and helpful, the hotel was super convenient.
Stayed 1 night in Nov 2024

10/10 Excellent

Douglas

Travelled with partner
Liked: Amenities
Our room was very clean and bed was extremely comfortable. This location was very conveniently located to all that Old Port has to offer…especially an amazing bakery located adjacent to the hotel property.
Stayed 1 night in Nov 2024

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Portland is so special. Very clean and active. The victorian houses there are so beautiful
Stayed 3 nights in Nov 2024

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient hotel in Portland. Walkable to several dining and shopping options.
Stayed 2 nights in Oct 2024

10/10 Excellent

TOM

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quite
Stayed 1 night in Nov 2024

8/10 Good

MARY J

Travelled with group
Liked: Cleanliness, staff & service
Great location
Stayed 2 nights in Nov 2024

10/10 Excellent

Gerardo, Tucson

Stayed 1 night in Oct 2024

4/10 Poor

Monica

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff did not take to any conversation regarding missed steps regarding lack of cleaning service in the room and lack of clean towels. Staff suggested things I could have done to cause a lack of hospitality services such as cleaning services. Quality of services received were poor. Lobby furnishing was dirty with visible food spots to include red drippings on arms of chairs. I was told I did not receive maid service because the housekeeping manager was "MIA" all day. Given a handicap room by mistake and I was told "whoever" booked the room requested a handicapped accessible room when I booked the room myself. There was an excess for every mishap that never received an apology for any inconvenience experienced. I will no longer consider becoming a Hilton Rewards member as suggested when I booked the room because they offered superior service beyond Marriott's capability. Such an industry insult due to the poor experience of myself and 2 other guest in my party. Water front property was a mis-interpretation as I was told to stand diagonal at the window. I was informed it was fruitless to complain so instead I will stay away from Hilton and advise others to do the same especially as we plan our next NEA, PGCEA, and MD conventions.
Stayed 4 nights in Nov 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Close to many restaurants and shops. Right across from harbor. Little pricey for time of year. Elevator was way too slow and made some crazy sounds. Coffee was empty in the morning when I went down. They charged my Jeep for me when they valeted it. That was nice!
Stayed 1 night in Nov 2024