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ibis Rotorua

3.5 star property

Photo gallery for ibis Rotorua

Property grounds
Reception
Restaurant
Front of property
Hypo-allergenic bedding, down duvets, desk, blackout curtains

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
Lake End Rangiuru Street, Po Box 348, Rotorua, 3010
  • Eat Street
    ‪2 min walk‬
  • Polynesian Spa
    ‪14 min walk‬
  • Skyline Rotorua
    ‪6 min drive‬
  • Rotorua (ROT-Rotorua Regional)
    ‪14 min drive‬

Room options

View all photos for Twin Room, 2 Double Beds, Lake View

Twin Room, 2 Double Beds, Lake View

Twin Room, 2 Double Beds, Lake View

  • 22 sq m
  • Lake view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Lake View

Room, 1 King Bed, Lake View

Room, 1 King Bed, Lake View

  • 22 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, 2 Double Beds, City View

Hypo-allergenic bedding, down duvets, desk, blackout curtains

Twin Room, 2 Double Beds, City View

  • 22 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View

Room, 1 King Bed, City View

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Indoor pool

Novotel Rotorua Lakeside

  • Pool
  • Hot tub
  • Kids pool
  • Free WiFi
3.9 out of 5, Good, (1002)
The price is NZ$259
for 1 room
includes taxes & fees
8 Apr - 9 Apr
Novotel Rotorua Lakeside

About the area

Rotorua

With a stay at ibis Rotorua, you'll be centrally located in Rotorua, within a 10-minute drive of Skyline Rotorua and Eat Street. .This eco-certified hotel is 0.2 mi (0.2 km) from Matariki Hangi & Maori Cultural Performance and 0.2 mi (0.4 km) from Lake Rotorua.

What's nearby

  • Eat Street - 2 min walk - 0.2 km
  • Tamaki Maori Village - 11 min walk - 1.0 km
  • Rotorua Central Mall - 12 min walk - 1.1 km
  • Polynesian Spa - 14 min walk - 1.2 km
  • Skyline Rotorua - 6 min drive - 4.5 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 14 min drive

Restaurants

  • ‪Pig & Whistle Historic Pub - ‬6 min walk
  • ‪Lone Star - ‬1 min walk
  • ‪Third Place Cafe - ‬8 min walk
  • ‪Social Club - ‬4 min walk
  • ‪Brew | Craft Beer Pub - ‬2 min walk

About this property

ibis Rotorua

Eco-certified hotel in Rotorua with free parking
Ibis Rotorua offers 145 air-conditioned accommodations with hair dryers and irons/ironing boards. Beds feature down comforters. 42-inch LED televisions come with premium satellite channels. Bathrooms include showers and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 145 air-conditioned rooms featuring refrigerators and LED televisions. Wireless internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and electric kettles.
Enjoy recreation amenities such as bicycles to rent or take in the view from a garden. This hotel also features wireless internet access (surcharge), concierge services, and a communal living room.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Filipino, Hindi, Japanese, Malay, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: WiFi (NZD 10 per 24-hour period)
  • Available in some public areas: WiFi (NZD 10 per day)

Parking and transport

  • Electric car charging station on site
  • Free offsite parking
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Bicycle rentals
  • Indoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LED TV with premium satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for in-room wireless internet: NZD 10.00 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: NZD 10.00 per day (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Ibis Hotel Rotorua
Ibis Rotorua
Rotorua Ibis
Ibis Rotorua Hotel Rotorua
ibis Rotorua Hotel
ibis Rotorua Hotel
ibis Rotorua Rotorua
ibis Rotorua Hotel Rotorua

ibis Rotorua Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 352 out of 1000 reviews
Rating 8 - Good. 392 out of 1000 reviews
Rating 6 - Okay. 173 out of 1000 reviews
Rating 4 - Poor. 48 out of 1000 reviews
Rating 2 - Terrible. 35 out of 1000 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Desiree and Bryan

Travelled with partner
Great tea ,clean rooms , good Tesla chargers .
Stayed 1 night in Feb 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Merril

Liked: Cleanliness, staff & service, property conditions & facilities
Our room very basic but exactly what we needed
Stayed 1 night in Jan 2025

6/10 Okay

Mingli

Travelled with family
Disliked: Amenities, property conditions & facilities
average
Stayed 1 night in Dec 2024

8/10 Good

Jo

Travelled with family
A good stay. Staff were very helpful.
Stayed 2 nights in Dec 2024

10/10 Excellent

Erin

Travelled with group
Liked: Cleanliness, property conditions & facilities
Clean and comfy room with a great shower. Easily walkable to restaurants and shopping.
Stayed 2 nights in Dec 2024

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

4/10 Poor

Brian

Liked: Cleanliness, staff & service
Close to lake etc . Table under window needs more support otherwise very happy
Stayed 1 night in Dec 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for the price
Well placed in the town. Just a 5/10min walk to bars and restaurants. Plenty of parking available. Room was clean and comfortable
Stayed 3 nights in Dec 2024

8/10 Good

Amanda

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

4/10 Poor

Jennifer

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not worth the money
The hotel room was dirty and very small. The pillow cases had stains, the carpet had stains that could easily have been cleaned up, the bathroom looked like it had never been cleaned. The mirror was covered in hard water stain spots, the sink was disgusting, and the clear shower door was not clear. Our room could sleep 4 and we were given 2 towels and 1 wash cloth. No hand towels. The 2 beds in the room touched and you could not walk between them. This hotel is in a good location but would not stay here again.
Stayed 1 night in Dec 2024

2/10 Terrible

Duncan

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Would not stay here again.
Stayed 1 night in Dec 2024

8/10 Good

Darren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean pleasant room. Great location and easy parking.
Stayed 2 nights in Nov 2024

6/10 Okay

David

Stayed 1 night in Nov 2024

8/10 Good

Beverley

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Great location, our bathroom was pretty dirty around the shower door. O resolution from the manager. Also the twin beds we slept in moved and there was no way to lock the wheels
Stayed 1 night in Nov 2024

8/10 Good

Sachin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Dame Areta

Comfortable bed warm room. Good service for the down turn in our economy!
Stayed 1 night in Nov 2024

4/10 Poor

Sapphire

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I will not be recommending Ibis. Not cleaned under beds, terrible night with asthma. Jug had gunk in it and had to get another rooms one. Milk was going off so had to get another. Staff did their best to rectify and compensate. Still not a pleasant experience 😕
Stayed 1 night in Nov 2024

6/10 Okay

Ricky

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Emma, Whangamata

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suited us perfectly. Conveniently located to a conference we attended Close to food, shops, parking and lake view. Affordable.
Stayed 2 nights in Oct 2024

4/10 Poor

GERARD

Travelled with group
Liked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Well priced. In town. Staff were good. No milk in room. Would be good I was asked if I wanted any at check in. Comfortable stay for a couple nights.
Stayed 2 nights in Oct 2024

8/10 Good

Gavin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay just across from the waterfront and only 2 mins walk to main restaurants
Stayed 2 nights in Oct 2024

6/10 Okay

Jennifer

Travelled with family
Liked: Cleanliness
Nice location however rooms were very squishy and for 1 adult and 2 kids in a room they only provided one towel and when I requested more they asked what I needed them for and then took almost 40 minutes to bring towels up
Stayed 1 night in Oct 2024