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Tru By Hilton Gaylord, MI

2.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Tru By Hilton Gaylord, MI

Desk, laptop workspace, blackout curtains, iron/ironing board
Lobby
Reception
Exterior
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Pet-friendly
  • Air conditioning
  • 24/7 front desk
  • Parking included

Explore the area

Map
1048 WEST MAIN STREET, Gaylord, MI, 49735
  • Otsego County Historical Museum
    ‪15 min walk‬
  • Bavarian Falls Park
    ‪2 min drive‬
  • Call of the Wild Museum
    ‪2 min drive‬
  • Gaylord, MI (GLR-Gaylord Regional)
    ‪3 min drive‬

Room options

View all photos for Room, 1 King Bed

Bathroom shower

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub | Bathroom

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower) | Bathroom shower

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Bathroom shower

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

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Exterior

Best Western Gaylord

Pool
Hot tub
Breakfast included
Parking included
4.5 out of 5, Wonderful, (1002)
The price is NZ$176
for 1 room
includes taxes & fees
5 Feb - 6 Feb
Best Western Gaylord

About the area

Gaylord

When you stay at Tru By Hilton Gaylord, MI in Gaylord, you'll be near ski runs, within a 5-minute drive of Otsego County Historical Museum and Bavarian Falls Park. .This hotel is 1.1 mi (1.8 km) from Call of the Wild Museum and 1.5 mi (2.4 km) from Otsego Memorial Hospital.

What's nearby

  • Bavarian Falls Park - 2 min drive
  • Gaylord Discovery Center - 3 min drive
  • North Central State Trail - 3 min drive
  • Otsego Golf Club - 3 min drive
  • Gaylord's City Elk Park - 3 min drive

Getting around

  • Pellston, MI (PLN-Pellston Regional) - 49 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Taco Bell - ‬4 min walk
  • ‪Culver's - ‬12 min walk
  • ‪Five Guys - ‬10 min walk
  • ‪Panera Bread - ‬10 min walk

About this property

Tru By Hilton Gaylord, MI

Hotel in Gaylord with a 24-hour fitness center and a 24-hour business center
Tru By Hilton Gaylord, MI offers 92 air-conditioned accommodations with hair dryers and irons/ironing boards. 55-inch flat-screen televisions come with premium satellite channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 92 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include desks and irons/ironing boards, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access and a television in a common area.
Grab a bite from the snack bar/deli serving guests of Tru By Hilton Gaylord, MI.
Featured amenities include complimentary wired internet access, a 24-hour business center, and a 24-hour front desk. Free self parking is available onsite.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Corner/local shop
  • Indoor pool
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe
  • Corner/local shop
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Housekeeping (weekly)
  • Luggage storage

Business services

  • 24-hour business centre
  • Computer station
  • Coworking spaces

Outdoors

  • Outdoor furniture

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Phone accessibility kit
  • Pool hoist on site
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • Premium channels
  • Satellite channels

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TRU BY Hilton Gaylord
Tru By Hilton Gaylord, MI Hotel
Tru By Hilton Gaylord, MI GAYLORD
Tru By Hilton Gaylord, MI Hotel GAYLORD

Tru By Hilton Gaylord, MI Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 215 out of 348 reviews" "
Rating 8 - Good. 75 out of 348 reviews" "
Rating 6 - Okay. 34 out of 348 reviews" "
Rating 4 - Poor. 11 out of 348 reviews" "
Rating 2 - Terrible. 13 out of 348 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Matt

Business traveller
Liked: Staff & service
Disliked: Cleanliness
OK but kind of dirty
The hotel is in decent shape and staff were friendly. When I got to my room I found a big dead fly on the pillow and the shower floor was gross. The tv worked fine but most of the channels I went to on the guide wouldn't load. Other than these issues everything was OK.
Stayed 1 night in Oct 2024

6/10 Okay

Megan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Upon check in I was asked if I was informed that the elevators were out of service. I said no, but at that point, what choice do I have? I was with my 78 yr old mom. Its a good thing she is in great shape and was able to do the steps but it was a major inconvenience. Nothing given for having to deal with that....
Stayed 1 night in Oct 2024

10/10 Excellent

Lindsey

Liked: Cleanliness, property conditions & facilities, room comfort
Great stay
Lots of features, modern rooms
Stayed 1 night in Oct 2024

10/10 Excellent

Dale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 1 night in Oct 2024

10/10 Excellent

Sara

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and amazing bed
Amazing overnight stay. Bed is extremely confrontational. The pillows are spectacular too. Wish I could have kept a pillow. Very clean and tidy. The shower did have some water stains and possible soap scum build up on the areas where there is caulk but other than that my stay was awesome!
Stayed 1 night in Oct 2024

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Oct 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Justin, Austin

Stayed 1 night in Sep 2024

8/10 Good

Penelope

Travelled with partner
Originally booked thru Expedia and because the elevator was down at Tru, we are both handicapped, we had to go to Holiday Inn Express. The booking thru Expedia does not notify you if there is a problem. Yet, all that shows up when you query for Tru are the booking outside Tru. Holiday was set up to take our reservation from Tru but it did cause a little inconvenience.
Stayed 1 night in Oct 2024

6/10 Okay

karen

Travelled with family, Travelled with pets
Disliked: Staff & service, amenities, property conditions & facilities
Elevator was down and was not told ah
Stayed 1 night in Oct 2024

10/10 Excellent

arthur

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Close to shopping and dining options. Clean and helpful staff.
Stayed 2 nights in Sep 2024

8/10 Good

Justin, Austin

Liked: Cleanliness, staff & service, property conditions & facilities
A nice place to stay for a night or two!
Stayed 3 nights in Sep 2024

6/10 Okay

Mitch

Travelled with group
Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Sep 2024

4/10 Poor

randy

Stayed 1 night in Aug 2024

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Gabrielle

Travelled with partner
Very clean and well taken care of. Breakfast was pretty good for a hotel!
Stayed 2 nights in Sep 2024

8/10 Good

Lynette

Liked: Cleanliness, staff & service, property conditions & facilities
It was a quick stay. Not bad.
Stayed 1 night in Aug 2024

10/10 Excellent

Abby

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was clean and updated and visually pretty , we enjoyed our stay. The pool was warm and not too strong of chemical smell, the breakfast was good but not tons of vegetarian options
Stayed 1 night in Aug 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gaylord Hiltin
Perfect location off highway. Clean. Only downside was key. Takes too long for signal to unlock door. Key never worked for outside door in parking area.
Stayed 1 night in Aug 2024

10/10 Excellent

Wendy

Stayed 1 night in Aug 2024

2/10 Terrible

Tyler

Disliked: Cleanliness, property conditions & facilities
Very dirty.
Stayed 1 night in Jun 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Lynn

Travelled with family
Stayed 1 night in Aug 2024

10/10 Excellent

Dominic, Daytona Beach

Great place if you have a pet
Stayed 1 night in Aug 2024