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Hotel Santo Santiago

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Santo Santiago

Terrace/patio
Bar (on property)
Bar (on property)
Body treatments, aromatherapy, hot stone massages, deep-tissue massages
Interior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Spa
  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Free WiFi
  • Business services

Explore the area

Map
314 Calle Benito Juárez, Colonia Centro, Tonalá, JAL, 45400
  • Plaza Forum Tlaquepaque
    9 min drive
  • Hotel y Restaurante Santo Santiago
    2 min walk
  • La Aurora Station
    8 min drive
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    26 min drive

Room options

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room, 2 Double Beds

Iron/ironing board, free WiFi, bed sheets

Quadruple Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Room

Room

Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Double Room

Double Room

  • Sleeps 2
  • 1 King Bed OR 1 Twin Futon

View all photos for Double Room

Double Room

Double Room

  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room

Twin Room

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Quadruple Room

Iron/ironing board, free WiFi, bed sheets

Quadruple Room

  • Sleeps 5
  • 2 Double Beds

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includes taxes & fees
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About the area

Tonalá

When you stay at Hotel Santo Santiago in Tonalá, you'll be in a shopping district, within a 15-minute drive of Plaza Forum Tlaquepaque and Guadalajara Cathedral. .This hotel is 11.6 mi (18.6 km) from Expo Guadalajara and 12.2 mi (19.6 km) from Plaza del Sol.

What's nearby

  • Plaza Forum Tlaquepaque - 9 min drive
  • Guadalajara Cathedral - 13 min drive
  • US Consulate General Guadalajara - 15 min drive
  • Expo Guadalajara - 17 min drive
  • Jalisco Stadium - 17 min drive

Getting around

  • La Aurora Station - 8 min drive
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 26 min drive

Restaurants

  • ‪El Cafecito de Tonalá - ‬4 min walk
  • ‪KFC - ‬5 min walk
  • ‪Mariscos el Arandense - ‬6 min walk
  • ‪Vancouver Wings - ‬5 min walk
  • ‪Cerveceria Chapultepec -Tonalá - ‬6 min walk

About this property

Hotel Santo Santiago

Hotel in Tonalá with spa services and a 24-hour front desk
Hotel Santo Santiago offers 20 accommodations with complimentary toiletries and ceiling fans. Cable television is provided.

Bathrooms include showers. This Tonalá hotel provides complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Make yourself at home in one of the 20 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include ceiling fans, housekeeping is provided daily, and irons/ironing boards can be requested.
Pamper yourself with onsite massages, body treatments, and facials. This hotel also features complimentary wireless internet access and tour/ticket assistance.
Featured amenities include a computer station, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Free covered self-parking on site
  • Limited on-site parking (max. 4 spaces per unit)
  • Height restrictions apply for on-site parking

Food and drink

  • Coffee/tea in a common area

Things to do

  • Art gallery
  • Shopping centre
  • Spa services

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Reflexology

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Tile flooring in public areas

More

  • Couples dining
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Bed sheets
  • Ceiling fan
  • Portable fan

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • TV

More

  • Iron/ironing board (on request)

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property enforces quiet hours from 10:00 PM to 9:00 AM

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Hotel Santo Santiago Tonala
Santo Santiago Tonala
Santo Santiago
Hotel Santo Santiago Hotel
Hotel Santo Santiago Tonalá
Hotel Santo Santiago Hotel Tonalá

Hotel Santo Santiago Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 144 out of 286 reviews" "
Rating 8 - Good. 86 out of 286 reviews" "
Rating 6 - Okay. 28 out of 286 reviews" "
Rating 4 - Poor. 12 out of 286 reviews" "
Rating 2 - Terrible. 16 out of 286 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
As other reviews have said, the staff is wonderful and the restaurant across the street is very good. I visited in late June and it was very quiet. I stayed longer in Tonala in part because I enjoyed the hospitality at the hotel. Thank you. I’ll be back. If you’re going to use the buses when you’re in town, download Moovit app, it’s very good. And whatsapp is commonly used.
Stayed 3 nights in Jun 2024

10/10 Excellent

Sergio

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel. Very closed for what I need
Stayed 1 night in Aug 2024

4/10 Poor

Elisa

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Nothing Boutique About it.
The bathroom is terrible and a death trap. Average size room, very dark, unable to open the window because lack of screen and a multitude of mosquitos in the area. A glass shower stall in a corner just 3 feet from one of the beds forcing one of us (sisters) to leave the room so the one taking a shower could have some privacy. The toilet is located on a lower level. To access the toilet one must go down three very steep, very dark narrow steps with nothing to hold on. Once in the toilet area about three feet wide by five feet long (estimated, not measured) I was not able to put on contacts or even makeup because lack of light. The only light was a very low voltage single light above the tiny sink. The room also had a staled smell, almost moldy. With no car and not knowing the town our only consolation was that it was a one night stay. Service was excellent! Very friendly and accommodating. Will never go back even if some of the rooms are better, none of them have screens on the windows. Elisa plascencia
Stayed 1 night in Aug 2024

8/10 Good

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfecto
Stayed 4 nights in Jul 2024

4/10 Poor

Gregorio

Stayed 2 nights in Jul 2024

8/10 Good

Sandra

Stayed 7 nights in Jul 2024

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Amenities
Staff was friendly and helpful. Don’t let the outside fool you. Very quant and Charmin inside.
Stayed 1 night in Jul 2024

10/10 Excellent

Miriam, North hills

Liked: Cleanliness, staff & service
We loved the place but only problem was that we got room 14 and some dogs across the street didn’t really let us sleep. No hot water either
Stayed 1 night in Jun 2024

10/10 Excellent

Zaul Iboa

Great property
Stayed 2 nights in May 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Sergio

Stayed 1 night in Apr 2024

10/10 Excellent

Jennifer

Stayed 3 nights in Apr 2024

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Mike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location for wandering through Tonalá. The hotel is super cute. My Mom loved the very firm beds. There was very little water coming out of the shower. Great WiFi, nice seating area in common spaces with a fountain. Would definitely stay again.
Stayed 2 nights in Mar 2024

10/10 Excellent

Mary

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was our 4th stay, we absolutely love the location, the staff, cleanliness. We will definitely go back again in
Stayed 2 nights in Mar 2024

10/10 Excellent

Francisco, Los Banos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked us 11/2 hours early, señor Javier at the front desk was very nice and polite.. Hotel is walking distance to restaurants and shopping centers.. we really enjoyed our stay
Stayed 4 nights in Feb 2024

10/10 Excellent

Lisa, Niagara Falls

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is situated within walking distance of the main street and shopping. The hotel is quiet, secure and attractive with old world charm. The staff are exceptionally kind, friendly and helpful. There is a restaurant immediately opposite the hotel that is open all day and serves excellent food in a garden atmosphere.
Stayed 3 nights in Jan 2024

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in Tonala.
Stayed 5 nights in Jan 2024

10/10 Excellent

Debra, Fate

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous place, so quaint and clean. Beautiful courtyards, close to shopping, spacious rooms, wonderful staff. I’m already planning my next visit.

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

sam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This is an old hotel in a gritty area of Tonalá. It is well run and the staff are great. There is some secure parking at no charge. The rooms are a little tired, thin sheets in ours. The bed was good. Certainly acceptable for a short stay. It’s close to the shopping streets and Centro. Really nice garden seating areas for coffee or a night cap.
Stayed 1 night in Nov 2023

10/10 Excellent

DORA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Anne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful stay. Perfect rooms with new bathrooms. Close enough to shopping to return with your purchases and head out again. The staff was very accommodating and helpful. Would definitely stay again.
Stayed 2 nights in Nov 2023

10/10 Excellent

Armon

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was very nice
Stayed 2 nights in Aug 2023

10/10 Excellent

Leticia

Travelled with partner
Liked: Amenities
Very traditional and cozy hotel. Excellent staff and very clean rooms. Very good location.
Stayed 3 nights in Aug 2023