Crowne Plaza Guangzhou Zengcheng, an IHG Hotel

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Guangzhou Zengcheng, an IHG Hotel

Exterior
Premium bedding, down duvets, minibar, in-room safe
Exterior
Bar (on property)
Property amenity

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Room service
  • 24/7 front desk

Explore the area

Map
No.18 Yanjiang Avenue, Xintang Town Zengcheng District, Guangzhou, Guangdong, 511300
  • Canton Fair Complex
    26 min drive
  • Canton Tower
    30 min drive
  • Chimelong Paradise
    34 min drive
  • Guangzhou (CAN-Baiyun Intl.)
    67 min drive

Room options

Standard Room, Business Lounge Access, River View

  • River view
  • Sleeps 3
  • 1 King Bed

Standard Room, River View

  • River view
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Double Beds, River View

  • River view
  • Sleeps 5
  • 2 Double Beds

Standard Room

  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Business Lounge Access (High Floor)

  • River view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom (Kids Theme)

  • River view
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Double Beds, River View (Kids Theme)

  • River view
  • Sleeps 5
  • 2 Double Beds

Suite, 1 Bedroom, Business Lounge Access, River View

  • River view
  • Sleeps 3
  • 1 King Bed

Standard Room, Business Lounge Access

  • Sleeps 3
  • 1 King Bed

Standard Room, Business Lounge Access

  • River view
  • Sleeps 5
  • 2 Double Beds

Standard Room

  • Sleeps 3
  • 1 Twin Bed

Standard Room, 2 Single Beds

  • Sleeps 5
  • 2 Twin Beds

Standard Room, River View (Kids Theme)

  • River view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Guangzhou

With a stay at Crowne Plaza Guangzhou Zengcheng, an IHG Hotel in Guangzhou (Zengcheng), you'll be within a 15-minute drive of Danshuikeng Scenic Area and Guangzhou Junming Happy World. .This family-friendly hotel is 7.5 mi (12.1 km) from Nanxiang Mountain Forest Park and 7.7 mi (12.5 km) from Eastern Suburbs Park.

What's nearby

  • Canton Fair Complex - 26 min drive
  • Taikoo Hui - 27 min drive
  • Canton Tower - 30 min drive
  • Beijing Road Pedestrian Street - 33 min drive
  • Chimelong Paradise - 34 min drive

Getting around

  • Shacun Station - 7 min drive
  • Dongguan Railway Station - 29 min drive
  • Baiyun International Airport (CAN) - 67 min drive

Restaurants

  • ‪红日red Sun Show Bar - ‬9 min walk
  • ‪阿炭哥咖啡馆 - ‬9 min walk
  • ‪春天的故事酒楼 - ‬3 min walk
  • ‪水南大排档 - ‬4 min walk
  • ‪广州仙林居餐厅 - ‬7 min walk

About this property

Crowne Plaza Guangzhou Zengcheng, an IHG Hotel

Riverfront Guangzhou hotel in Zengcheng with 3 restaurants
Crowne Plaza Guangzhou Zengcheng, an IHG Hotel offers 303 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. A pillow menu is available. 42-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

This Guangzhou hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

Children under 16 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 12 treatment rooms. Services include hot stone massages, Thai massages, facials, and body wraps. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is open daily.
Make yourself at home in one of the 303 air-conditioned rooms featuring minibars and LCD televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and shopping on site.
Enjoy Chinese cuisine at Canal Luna, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Guangzhou? This hotel has 9095 square feet (845 square meters) of space consisting of a conference center and meeting rooms. Guests may use a train station pick-up service for a surcharge, and free self parking is available onsite.
Buffet breakfasts are available for a surcharge between 6:30 AM and 10:00 AM on weekdays.
Canal Luna - This restaurant specializes in Chinese cuisine and serves brunch, lunch, and dinner.
Aqua Cafe - Overlooking the garden, this café specializes in Fusion cuisine and serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Limited on-site parking
  • Electric car charging station on site
  • On-site parking options include a garage
  • 24-hour return train station shuttle (surcharge)
  • Bus station shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee weekdays 6:30 AM–10:00 AM: CNY 128-128 for adults and CNY 68-68 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Canal Luna
  • Aqua Cafe

Things to do

  • Fitness classes
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Golf
  • Indoor pool
  • Playground
  • Sauna
  • Shopping

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (9095 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • 12 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Massage - hot stone
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 120
  • In-room accessibility
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)
  • Wheelchair-width doorways
  • Wheelchair-accessible doorway width (centimetres): 100

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch LCD TV
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the train station and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 128 to 128 for adults, and CNY 68 to 68 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property
Children under 16 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Crowne Plaza Guangzhou Zengcheng Hotel
Crowne Plaza Guangzhou Zengcheng Hotel
Hotel Crowne Plaza Guangzhou Zengcheng Guangzhou
Guangzhou Crowne Plaza Guangzhou Zengcheng Hotel
Hotel Crowne Plaza Guangzhou Zengcheng
Crowne Plaza Guangzhou Zengcheng Guangzhou
Crowne Plaza Hotel
Crowne Plaza
Crowne Plaza Guangzhou Zengcheng
Crowne Plaza Guangzhou Zengcheng, an IHG Hotel Hotel
Crowne Plaza Guangzhou Zengcheng, an IHG Hotel Guangzhou
Crowne Plaza Guangzhou Zengcheng, an IHG Hotel Hotel Guangzhou

Crowne Plaza Guangzhou Zengcheng, an IHG Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 20 out of 29 reviews" "
Rating 8 - Good. 9 out of 29 reviews" "
Rating 6 - Okay. 0 out of 29 reviews" "
Rating 4 - Poor. 0 out of 29 reviews" "
Rating 2 - Terrible. 0 out of 29 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service
It was great, their service was good, just the japanese food was not that good in the second floor
Stayed 7 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable environment
clean, nice environment. friendly staff.
Stayed 6 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and perfect service . The manager Bella is a really careful with all the details... I come back next week . Marco Pavia
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Stayed 6 nights in Apr 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is no to close to the fair, but they have free transportation
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything keeps in a good condition. It is still a good choice in this developing district.
Stayed 1 night in Jan 2019

10/10 Excellent

Mango

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In that area/district, this is the best hotel. It’s really clean with very comfy bed and pillows. It is near the the DongJiang and have a river view
Stayed 1 night in Dec 2018

10/10 Excellent

sanddab, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean / fair priced / large rooms & very nice staff
Stayed 2 nights in Oct 2018

10/10 Excellent

seongung

Nice and friendly staffs
All staffs are very nice and friendly! Especially, concierge guys are amazing.
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best choice of hotel around
Staffs were very helpful. Room was clean. It is definitely my choice of hotel for future visits.
Stayed 1 night in Nov 2017

8/10 Good

Rick, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel In Guangzhou
Clean large rooms / food good / not much english spoken / Good wifi
Stayed 2 nights in Sep 2017

8/10 Good

Michael

Business traveller
Liked: Staff & service
Hotel interior quite used and old. No black coffee available in the room(only with sugar and creamer), even it could not organized by the hotel staff. In the room only one chair for two person available. Stains on the carpet. Service and food in the club lounge was very good.
Stayed 6 nights in Mar 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
酒店座落東江邊,交通尚算方便!員工熱情有效率,餐飲服務都不錯,有中日西餐!早餐非常豐富,味道好!健身房和泳池都很好!
Stayed 2 nights in Jan 2020

8/10 Good

stig

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Good hotel
Stayed 1 night in Dec 2019

10/10 Excellent

margaretling, hong kong

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice room and staff very friendly........................
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
飯店很新 硬體設備也都很不錯 但附近蠻偏僻的 沒有甚麼吃的
Stayed 3 nights in Jul 2019

8/10 Good

JIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
需要注意使用到店付款,不然没有发票…
Stayed 1 night in May 2019

8/10 Good

Yiu Kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super-Businesshotel
Gute Zimmer, gutes Preis/Leistungsverhältnis, Etwas abgelegen, aber für Geschäftsreisende in Dongguan unbedingt zu empfehlen. Tolles Frühstück, Personal mit guten Englischkenntnissen, insgesamt bemüht.
Stayed 1 night in Aug 2018

10/10 Excellent

yingjie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is new, clean and comfortable. Maybe because we stayed during CNY, we didn’t find much food choice, only room service.
Stayed 1 night in Feb 2018

8/10 Good

Chi Ching

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
方便整潔舒適酒应
房間舒適,早餐款式很多,味道可口

8/10 Good

ALLIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務滿意的酒店
服務很棒的新酒店,硬體軟體設備都不錯,水岸景觀視野廣闊,離市區較遠需搭車 雖然酒店名稱是廣州增城保利皇冠假日酒店,實際地點卻是在新塘