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Barceló Guatemala City

4.5 star property

Photo gallery for Barceló Guatemala City

Lobby
Outdoor pool, pool loungers
Executive Room (Superior) | View from room
Restaurant
Restaurant

Reviews

9.0 out of 10
Wonderful

Popular amenities

Explore the area

Map
7 Avenida 15-45, Zona 9, Guatemala City, Guatemala, 1009
  • Avenida La Reforma
    ‪6 min walk‬
  • Avenida Las Américas
    ‪10 min walk‬
  • El Obelisco
    ‪11 min walk‬
  • Guatemala City (GUA-La Aurora Intl.)
    ‪12 min drive‬

Room options

View all photos for Superior Room, Terrace

Superior Room, Terrace

Superior Room, Terrace

  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room (Superior)

Executive Room (Superior)

Executive Room (Superior)

  • 34.5 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room (Premium Level)

Superior Room (Premium Level)

Superior Room (Premium Level)

  • 34.5 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite Duplex Premium Level

Suite Duplex Premium Level

Suite Duplex Premium Level

  • 60 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

Room

Wyndham Garden Guatemala City

  • Hot tub
  • Breakfast included
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, (1219)
The price is NZ$222
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Wyndham Garden Guatemala City

About the area

Guatemala City

Located in Guatemala City (Zona 9), Barceló Guatemala City is within a 5-minute drive of Natural History Museum and Oakland Mall. .This luxury hotel is 2.1 mi (3.4 km) from Children's Museum and 2.4 mi (3.8 km) from Teatro Nacional.

What's nearby

  • Avenida La Reforma - 6 min walk
  • La Aurora Zoo - 11 min walk
  • U.S. Embassy in Guatemala - 16 min walk
  • Oakland Mall - 19 min walk
  • Paseo Cayala - 7 min drive

Getting around

  • La Aurora Intl. Airport (GUA) - 12 min drive

Restaurants

  • ‪Denny's - ‬4 min walk
  • ‪Lobby Bar - ‬3 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Strikers Sport Bar - ‬3 min walk
  • ‪El Cafetal - ‬6 min walk

About this property

Barceló Guatemala City

Luxury Guatemala City hotel in Zona 9 with 3 restaurants
Barceló Guatemala City offers 397 accommodations with safes and complimentary bottled water. 32-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Guatemala City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include massages.
Stay in one of 397 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, including a 24-hour health club, an outdoor pool, and a hot tub. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite to eat at one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:00 AM to 11 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and 24 meeting rooms. A roundtrip airport shuttle is complimentary at scheduled times.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11 AM.
Barceló Guatemala City has 3 restaurants on site.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Free return airport shuttle from 4 AM to 11 PM
  • Airport shuttle at scheduled times

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–11 AM: USD 20 for adults and USD 10 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • 24-hour health club
  • Billiards/pool table
  • Full-service spa
  • Outdoor pool
  • Racquetball/squash
  • Sauna
  • A hot tub
  • Yoga classes

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms - 24

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace
  • Vegetable garden

Spa

  • 2 treatment rooms
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 155
  • Front entrance ramp
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • 10 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • 100% renewable energy
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Eco-friendly toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch LED TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Eco-friendly cleaning products provided
  • Electrical adapters/chargers
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in fee: USD 60.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 60.00
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 10 for children
  • Early check-in fee: USD 60.00 (subject to availability)
  • Late check-out fee: USD 60.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Parties and events are allowed on site
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Free in-room WiFi has a 2-device limit; WiFi in public areas is also free and has a 2-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Barcelo Guatemala City
Barcelo Hotel Guatemala City
Guatemala City Barcelo
Barcelo Guatemala City Hotel Guatemala City
Guatemala City Marriott
Marriott Guatemala City
Barcelo Guatemala City Hotel
Barceló Guatemala City Hotel
Barceló Guatemala City Hotel
Barceló Guatemala City Guatemala City
Barceló Guatemala City Hotel Guatemala City

Barceló Guatemala City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1956 out of 2738 reviews
Rating 8 - Good. 440 out of 2738 reviews
Rating 6 - Okay. 163 out of 2738 reviews
Rating 4 - Poor. 76 out of 2738 reviews
Rating 2 - Terrible. 103 out of 2738 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the breakfast buffet, one of the best I have ever had
Stayed 1 night in Nov 2024

10/10 Excellent

Nicole, Maple Ridge

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Nov 2024

10/10 Excellent

Damon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My family loved the hotel… seemed very safe and conveniently located and close to the airport. Staff was very helpful and accommodating. Best complementary breakfast I’ve ever had with great cappuccinos, mochas, and espressos and local dishes. Highly recommended! (Complementary secure parking behind the hotel).
Stayed 1 night in Nov 2024

8/10 Good

HUMBERT

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

BRIANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful. The water pressure in the shower was AMAZING!!! Would definitely recommend.
Stayed 1 night in Nov 2024

8/10 Good

Ana, Houston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet was excellent and price was reasonable however lunch buffet was ridiculous overpriced.
Stayed 4 nights in Nov 2024

10/10 Excellent

MARLON

Stayed 1 night in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very nice and the breakfast was delicious!!
Stayed 1 night in Nov 2024

10/10 Excellent

Naira

Liked: Staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Nov 2024

10/10 Excellent

Alfonso

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!!! We always have the best experience in this place!
Stayed 1 night in Nov 2024

6/10 Okay

Sofiya, Langley

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
It’s an old hotel conveniently located close to the airport. The room was clean, and the bed was comfy. Free shuttle is convenient. That’s where the good list finishes. The food was not good - do not eat there. Lots of other wonderful options around. Nothing actually works: plugs in the room are falling out, ac is very noisy, fridge was not plugged and the ice machine on our floor didn’t work. We were lucky to arrive early, and it still took about 15 minutes to check in, even though we were “pre checked in” online. What was the point then to waste my time on filling up forms?! There was a line up of 10 people after our check in. It would’ve probably taken them an hour or more to get the room key Our “expedia VIP free drink was a joke - you can only get orange juice or fruit punch for it. Even a cup of coffee instead would’ve been better. Don’t bother. The breakfast was mediocre. Solid 3 stars… The staff didn’t know where was the sauna - it turned out it was “man & ladies” sections on different floors. Jet tub outside had no jets running & was luke warm. In overall, we got a good much needed rest after our flight got canceled, but I Will not stay at this hotel chain again.
Stayed 1 night in Nov 2024

2/10 Terrible

BuildinGuate

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Usually love the Barcelo, but this time the check in was incredibly slow…. 45 minutes in line!!!
Stayed 1 night in Nov 2024

8/10 Good

Axel, Gran Canaria

Liked: Staff & service, amenities
We had anice stay friendly staff
Stayed 1 night in Nov 2024

10/10 Excellent

Francisco Rene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice building and rooms so clean and the personal so kind and courteous
Stayed 2 nights in Nov 2024

10/10 Excellent

Mia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff! Easy check in and very professional and clean , great dining options
Stayed 1 night in Nov 2024

10/10 Excellent

Gerson

Stayed 1 night in Oct 2024

10/10 Excellent

Jazmeira

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location, customer service , security and premise.
Stayed 1 night in Nov 2024

2/10 Terrible

Marc

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Incompetence! Did not get what I thought I paid for.
Stayed 1 night in Nov 2024

10/10 Excellent

GISELLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Barceló is a very nice place to stay. It will be always my first choice next time. They have a tour agency at the lobby that is a plus plus I scheduled 3 tour it were excellent a wonderful experience. Thanks Barceló for my nice vacation as a solo traveler.
Stayed 5 nights in Nov 2024

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt like an oasis when I entered. A lovely reprieve from traveling.
Stayed 1 night in Nov 2024

10/10 Excellent

Marves, Miami

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Iliked the convenience. What was lacking was frint desk service, breakfast was terrible and the air-conditioning in the room was tricky. Could not get the right temperature.
Stayed 2 nights in Nov 2024

10/10 Excellent

Alfonso

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay
Stayed 1 night in Nov 2024

6/10 Okay

Robert

Liked: Staff & service
Disliked: Cleanliness
Old. Stains in bathroom. Sticky toilet seat. Old shower. Hot and cold water variation. Buzzing ac.
Stayed 1 night in Nov 2024

10/10 Excellent

Dusan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024