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Crowne Plaza Hotel Gurgaon, an IHG Hotel

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Hotel Gurgaon, an IHG Hotel

Meeting facility
Meeting facility
View from property
Hallway
Bar (on property)

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Spa
  • Breakfast available
  • Gym

Explore the area

Map
Site 2 Sector 29, Opp. Signature Tower, Gurugram, Delhi N.C.R, 122001
  • Leisure Valley
    6 min walk
  • Pind Balluchi
    1 min walk
  • IFFCO Chowk Station
    15 min walk
  • Delhi (DEL-Indira Gandhi Intl.)
    30 min drive

Room options

View all photos for Standard Room, 2 Single Beds

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Single Beds

  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room (Pool City View)

1 bedroom, premium bedding, minibar, in-room safe

Standard Room (Pool City View)

  • 36 sq m
  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Room, 2 Single Beds (Lounge Access)

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Single Beds (Lounge Access)

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, City View

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, Non Smoking, City View

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Lounge Access)

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed (Lounge Access)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Pool View

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Single Beds, Pool View

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Single Beds, Pool View

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Single Beds, Pool View

  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom (Lounge Access)

1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Bedroom (Lounge Access)

  • 59 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking, City View

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, Smoking, City View

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

1 bedroom, premium bedding, minibar, in-room safe

Suite, 2 Bedrooms

  • 357 sq m
  • City view
  • Sleeps 5
  • 2 King Beds

View all photos for Suite, 1 Bedroom, Pool View

Room amenity

Suite, 1 Bedroom, Pool View

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, City View

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Single Beds, City View

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Smoking, Pool View

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, Smoking, Pool View

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds (Walk-In Shower)

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Single Beds (Walk-In Shower)

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom (Lounge Access)

1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Bedroom (Lounge Access)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds (Lounge Access)

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Single Beds (Lounge Access)

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Pool View

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, Non Smoking, Pool View

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Lounge Access)

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed (Lounge Access)

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Separate Living Area)

1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Bedroom (Separate Living Area)

  • City view
  • Sleeps 5
  • 1 Twin Bed

View all photos for Standard Room, 2 Single Beds, Accessible

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Single Beds, Accessible

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room (Pool City View Lounge Access)

1 bedroom, premium bedding, minibar, in-room safe

Premium Room (Pool City View Lounge Access)

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 Twin Bed

Similar properties

Exterior

Taj City Centre Gurugram

Pool
Spa
Kids pool
Parking included
4.6 out of 5, Wonderful, (402)
The price is NZ$246
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Taj City Centre Gurugram

About the area

Gurugram

With a stay at Crowne Plaza Hotel Gurgaon, an IHG Hotel, you'll be centrally located in Gurugram, within a 15-minute drive of DLF Cyber City and Ambience Mall. .This luxury hotel is 10.1 mi (16.3 km) from Qutub Minar and 0.7 mi (1.1 km) from Leisure Valley.

What's nearby

  • Fortis Memorial Research Institute - 4 min drive
  • Gurgaon Central Mall - 5 min drive
  • Medanta - 7 min drive
  • Artemis Hospital Gurgaon - 7 min drive
  • DLF Cyber City - 9 min drive

Getting around

  • DLF Phase 1 Station - 7 min drive
  • IFFCO Chowk Station - 15 min walk
  • Indira Gandhi International Airport (DEL) - 30 min drive

Restaurants

  • ‪Bikanervala - ‬1 min walk
  • ‪Downtown - ‬2 min walk
  • ‪Warehouse Cafe - ‬2 min walk
  • ‪The Whisky Bar and Brewpub - ‬1 min walk
  • ‪21 Gun Salute - ‬2 min walk

About this property

Crowne Plaza Hotel Gurgaon, an IHG Hotel

Luxury Gurugram hotel in Sector 29 with 2 restaurants
Crowne Plaza Hotel Gurgaon, an IHG Hotel offers 234 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

Children under 18 years old are not allowed in the swimming pool, health club, or spa tub without adult supervision.

Body Zone has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. Children under 18 years old are not allowed in the spa without adult supervision.
Make yourself at home in one of the 234 individually decorated guestrooms, featuring minibars and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and a spa tub. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge) that operates within 100 kilometers.
Grab a bite at Cafe G, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Gurugram? This hotel has 25930 square feet (2409 square meters) of space consisting of a conference center and meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Cafe G - This restaurant serves breakfast, brunch, lunch, and dinner.
WildFire - This restaurant specializes in Mediterranean cuisine and serves dinner only. Open daily.
Connexions Bar - This bar serves light fare only. Happy hour is offered. Open daily.
Late night fare is available from 24-hour room service.

Languages

English, Hindi, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free uncovered self-parking on site
  • Free uncovered valet parking on site
  • Wheelchair-accessible parking and van parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge) up to 100 kilometres
  • 24-hour return train station shuttle (surcharge)
  • Bus station shuttle (surcharge)
  • Limo/town car service
  • Shopping centre shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: INR 1867.50 for adults and INR 996 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Cafe G
  • WildFire
  • Connexions Bar

Things to do

  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • A hot tub
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (25930 square feet of space)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • In-room accessibility
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for INR 1500.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately INR 1867.50 for adults and INR 996 for children
  • Airport shuttle fee: INR 2800 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: INR 1500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
Children under 18 years old are not allowed in the swimming pool, health club, or spa tub without adult supervision
Children under 18 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza GURGAON
Crowne Plaza Hotel GURGAON
GURGAON Crowne Plaza Hotel
Gurgaon Crowne Plaza
Crowne Plaza Hotel Gurgaon
Crowne Plaza Gurgaon, An Ihg
Crowne Plaza Hotel Gurgaon, an IHG Hotel Hotel
Crowne Plaza Hotel Gurgaon, an IHG Hotel Gurugram
Crowne Plaza Hotel Gurgaon, an IHG Hotel Hotel Gurugram

Crowne Plaza Hotel Gurgaon, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 172 out of 262 reviews" "
Rating 8 - Good. 60 out of 262 reviews" "
Rating 6 - Okay. 8 out of 262 reviews" "
Rating 4 - Poor. 8 out of 262 reviews" "
Rating 2 - Terrible. 14 out of 262 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Sandeep

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Comfortable stay. Experience at the check-out was terrible. Inexperienced staff. Made me wait while they said they will “check” whether I have taken something from the minibar. Very disrespectful!
Stayed 1 night in Sep 2024

8/10 Good

Parapti

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Lisa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Travelled on business, excellent hotel.
Stayed 5 nights in Sep 2024

10/10 Excellent

TAKASHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Naveed

Disliked: Cleanliness, staff & service
Poor service by the staff and the property appears to be quite old now, so the standards are not met
Stayed 1 night in Aug 2024

2/10 Terrible

Anoop

Stayed 1 night in Aug 2024

10/10 Excellent

Vipin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
so far so good
Stayed 3 nights in Aug 2024

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Stayed 2 nights in Jul 2024

10/10 Excellent

Ravi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Neha, London

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was absolutely an amazing stay. Airport pick up service was amazing. Team members were nice and helpful from reception to housekeeping to dining area! saurav helped me in the late evening, my daughter needed warm milk, he smiled and took our bottle and filled with milk 2 times in a row and didn’t even charged us, he works at the restaurant reception. We loved it every bit. Housekeeping team is also incredibly nice.
Stayed 3 nights in Jul 2024

2/10 Terrible

Naveen

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad hotel
All bad...even my family was sick they forced us to check out at 10. I asked them to pay extra but still kicked us out. All old and rusty bathroom, broken
Stayed 1 night in Jun 2024

10/10 Excellent

Hyungdu

Stayed 1 night in Jun 2024

8/10 Good

P

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good no complaints Lot of opportunities to improve and better themselves Good luck
Stayed 1 night in Jun 2024

10/10 Excellent

Rathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

8/10 Good

Puru

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Mahesh

Stayed 2 nights in May 2024

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

LUNA DAS

Stayed 2 nights in Apr 2024

10/10 Excellent

Akash

Stayed 1 night in Apr 2024

10/10 Excellent

Sundeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay, really enjoyed our stay here.
Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful stay
Room spacious and clean, bed and sheets comfortable. Appreciated light switches were labeled, very user friendly. Good available extras, i.e. shaving kit. Nice separate tub/shower, but water could be hotter. Very clean and up-to-date toilet with hygiene electronic options. Pool area nice, but cold water. Restaurant options a bit limited. Primarily buffet set up, 2,500 INR a bit high for lunch. Had very large selection, didn't eat, but looked good. Breakfast a bit cheaper 1,300. Can order al-la-carte. Had pancakes, but didn't receive what ordered. Other resturant for dinner only. Bar on site, was pretty good and had some small bite options. Also, had small Cafe with coffee, dessert and sandwiches. Very nice grounds and setting. Staff polite and helpful.Would have given higher rating if food selection easier.
Stayed 1 night in Mar 2024

6/10 Okay

Ayeesha

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Nadimul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Friendly and comfortable Hotel to stay
Stayed 2 nights in Mar 2024

2/10 Terrible

Rash

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Mar 2024