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Close to everything like restaurant, convenient store and shoppinh
Marivic
Stayed 5 nights in May 2024
4/10 Poor
Yohei
Travelled with family
30 Apr 2024
Liked: Cleanliness
There is amusement park near by Westin.
This amusement park use dancing music and loud voice until 11 pm around. This music is very bad for family and older people We didn’t like only this thing. So, I never stay again, if situation is same.
I loved the elevator system and just the overall aesthetic of the property.
Chloe
Stayed 1 night in Apr 2024
10/10 Excellent
Nayeon
10 Mar 2024
Nayeon
Stayed 1 night in Mar 2024
10/10 Excellent
Myoungsu
14 Feb 2024
Myoungsu
Stayed 4 nights in Feb 2024
8/10 Good
Leslie
Travelled with group
2 Feb 2024
Liked: Cleanliness, staff & service, room comfort
This is a great hotel. The recent typhoon has affected the exterior, and due to the pandemic and low occupancy the spa has permanently closed. But it is still a great place to stay, service is excellent. There are a lot of military personnel on R&R, but the behave like anyone else just out for a vacation. Highly recommend.
I loved it! The staff was exceptional and the service was great! Ella, Hailee, and Young were the ones who helped me and they were the best! Can’t wait to come back!
The Westin Resort Guam used to be THE spot for luxury and consistency in high quality service and amenities. This visit was unfortunately none of that and the main reason was the cleanliness of the room. The bathroom sink was draining slowly because the stopper was covered in gunk and hair. We were only there for two nights and we called the front desk in the morning after our first night to request that they clean the sink. They said someone would handle it that day. Nothing. We called again that afternoon and still, nothing. That night, we delivered said sink stopper to the front desk so they could see for themselves but by that time, it was too late as we were leaving early the next morning. We also had to ask the housekeeper to sweep the floor for us as she was about to leave the room without doing so. These seem like basic things for any hotel but especially for the Westin and at almost $400 a night, there is really no excuse for dirty rooms.