6/10 Okay
Christine
Travelled with partner
13 Dec 2024
A rustic ryokan. Probably had seen better days and is due for a renovation. The front of the ryokan is beautiful and so is the lobby.
Here are the pros:
-beautiful front exterior and lobby
-quite location
-great zen (massage room) on the second floor
CONS:
-inconvenient location. The hotel was supposed to pick us up from the bus or train station. We emailed them and had the Family Mart clerk called them but they didn’t answered. After waiting for 40 minutes, we asked the Family Mart clerk to call us a taxi. Thank goodness for him or we wouldn’t know what to do because it was getting very cold!
-we were given a different room than what was booked. The room we booked was over 500 sq feet with a tatami table, which am a sleep at least 4 people. The room we were assigned was more of an entry level room fit for only two guests.
-English was very limited at the ryokan. We probably would appreciate the food more had our waitress explain what they are. The menu was as very vague and didn’t include al the dishes & condiments.
-while the outdoor onsens are great, they don’t have showers for guests to wash up before entering the onsens.
-our room faucet has only cold water. It was difficult to wash the face and hands in feeezing cold water.
-the room shower was outdoor. It is okay in the Summer but definitely not appropriate in he Winter. Also,a fthe wooden floor
-a portion of the wooden panel on the onsen in our room is missing. It should have been replaced.
Christine
Stayed 1 night in Dec 2024