business trp, its a joke, sorry opposite looks likea prison, one building houses resturant, andother down the road was our rooms, (booked at a different name) reception only manned till 21:30. useless as we came in from work late couldnt get keys. And our rooms were i. the garden behind the retaurant in another building.
The reception guy was intent on an argument, the taxi had hassle finding the place.
Rude, unhelpful, overpriced, unclear signage, tel number on door at Hesse hotel end was discontinued tone. When explained if we arrived late and with family this would be major issues, he seemed to think this was funny. It is three districts away from hamburg! 18km from our site in the centre. Was not capable to do a refund for us. Old fashioned decor, everywhere we went, dated. View into someones garden shed and living room, resturant exspensive. Breakfast very basic. Sorry we travel all over the world and evryday and have never seen something like this, we did istanbull. munich, hamburg and stuttgart and none like this (this week).