When we arrived to the property for our stay the greeting from the lady at the front desk was just rude you could tell as soon as we walked in she was already annoyed with helping check us in. Then we were told we had to put down 100$ deposit on card to cover if damage were to occur while we stayed, although this hidden fee was never told to us prior to stay. She rolled her eyes and acted so annoyed with us questioning the 100$ an how long it would take to receive money back. The hallways smelled musty and disgusting, as you walked across the floors to get to your room on the upper level the floors just felt so unsafe. Once we got to our room the inside wasn’t completely horrible and had decent space, although our slider door to a balcony had no working lock a chip was missing from the wooden frame and the wood piece there to “lock” the slider didn’t even fit in to lock the door it was easily pushed open. No hot tub as advertised and the pool was dirty and brown looking, their rules on the pool door stated if you went on the deck outside the pool you’d be banned from the pool, I guess no one was allowed on the wooden deck outside as it said it was dangerous from the sign on the pool window but no sign outside saying you couldn’t go on it so it was confusing. Another front desk person was sitting on the couch in the lobby with his shoes off as if he was relaxing. It was very weird. The water pressure was bare minimum and water had a weird funky smell, also had draining issues.