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Room type Options Nightly price Book
Deluxe Room, 2 Single Beds, River View (Executive Twin Room)
46 square metres
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Suite, 1 King Bed, City View (Junior Suite)
Room with view
53 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Deluxe Room, 1 King Bed, Multiple View (Executive King Room)
42 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Standard Suite, 1 King Bed, Multiple View (Superior Suite)
80 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Standard Suite, 1 King Bed, Multiple View (Deluxe Suite)
61 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Standard Room, 2 Single Beds, City View (Deluxe Twin Room)
Room with view
46 square metres
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Executive Suite, 1 King Bed, Multiple View (Executive Suite)
89 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Superior Room, 2 Single Beds, River View (Grand Canal View Twin Room)
46 square metres
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Standard Room, 1 King Bed, City View (Deluxe King Room)
Room with view
42 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Superior Room, 1 King Bed, River View (Grand Canal View King Room)
42 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Luxury hotel with 3 restaurants connected to a shopping center in Hangzhou

Popular property highlights

Free self parking
Free WiFi
24-hour business centre
Laundry facilities
Smoke-free property

Located in Hangzhou (Gongshu), Kempinski Hotel Hangzhou is within a 10-minute drive of Wulin Square and Hangzhou Tower Shopping Mall. This luxury hotel is 4.1 mi (6.6 km) from Broken Bridge and 4.2 mi (6.7 km) from West Lake.

Make yourself at home in one of the 326 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature separate bathtubs and showers with rainfall showerheads and designer toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.

Grab a bite at Morph Rooftop Bar, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.

Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Hangzhou? This hotel has 21528 square feet (2000 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Lift
  • Fitness facilities
  • Concierge services
  • Total number of rooms - 326
  • Conference space
  • Breakfast available (surcharge)
  • Laundry facilities
  • Garden
  • Health club
  • Safe-deposit box at front desk
  • Spa services on site
  • 24-hour front desk
  • Business centre
  • Dry cleaning/laundry service
  • Full-service spa
  • Spa treatment room(s)
  • Meeting rooms
  • Steam room
  • Sauna
  • Smoke-free property
  • Wedding services
  • Pool umbrellas
  • Tours/ticket assistance
  • Free WiFi
  • Number of restaurants - 3
  • 24-hour business centre
  • Conference space size (feet) - 21528
  • Conference space size (meters) - 2000
  • Number of indoor pools - 1
  • Snack bar/deli
  • Free self parking
  • Rooftop terrace
  • Number of bars/lounges - 2
  • Number of coffee shops/cafes - 1
  • Luggage storage
  • Pool sunloungers
  • Terrace
  • Banquet hall

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • German
  • Chinese (Mandarin)

Parking

Free self parking

Room Amenities

Kempinski Hotel Hangzhou offers 326 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. This Hangzhou hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

  • Air conditioning
  • Television
  • Minibar
  • Daily housekeeping
  • Phone
  • Bathrobes
  • Hair dryer
  • Room service (24 hours)
  • Designer toiletries
  • Desk
  • Premium bedding
  • Soundproofed rooms
  • Turndown service
  • Free bottled water
  • Blackout drapes/curtains
  • Slippers
  • Separate bathtub and shower
  • In-room safe (laptop compatible)
  • Flat-panel TV
  • Free WiFi
  • Pillow menu
  • TV size 50
  • TV size (measurement) inch
  • Rainfall showerhead
  • Connecting/adjoining rooms available
  • Towels provided
  • Linens provided
  • Number of bedrooms: 1
  • Number of beds 1
  • Window screens
  • Laptop-friendly workspace
  • LED light bulbs
  • Recycling
  • Reusable coffee/tea filters
  • Child-size slippers

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.

Morph Rooftop Bar - This rooftop bar overlooks the garden.

Zi Chen - Overlooking the garden, this restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

Freida - This restaurant specializes in German cuisine and serves lunch, dinner, and light fare. Open daily.

Berthold Delikatessen - This delicatessen serves light fare only. Open daily.

Kitchen at K - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.

24-hour room service is available.

Nearby Things to do

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 5
  • Couples treatment rooms
  • Body wraps
  • Body scrubs
  • Massages
  • Deep tissue massage
  • Sports massage
  • Detoxification wrap

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance

Hotel Policies

Check-in

Check-in time starts at 2:00 PM

Minimum check-in age is: 18

Check-in time ends at anytime

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets not allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash.

Debit cards

Staffed front desk

Contactless check-in is not available

Fees

Optional extras

  • Fee for buffet breakfast: approximately CNY 164 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Kempinski Hangzhou
  • Hotel Kempinski Hotel Hangzhou Hangzhou
  • Hangzhou Kempinski Hotel Hangzhou Hotel
  • Hotel Kempinski Hotel Hangzhou
  • Kempinski Hotel Hangzhou Hangzhou
  • Kempinski Hotel
  • Kempinski
  • Kempinski Hotel Hangzhou Hotel
  • Kempinski Hotel Hangzhou Hangzhou
  • Kempinski Hotel Hangzhou Hotel Hangzhou

We should mention

Pool access available from 6:00 AM to 10:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Awards & Affiliations

  • EarthCheck

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

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