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Rendezvous Heritage Hotel Queenstown

4.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Rendezvous Heritage Hotel Queenstown

Indoor pool, outdoor pool, open 6:00 AM to 11:00 PM, pool umbrellas
Exterior
Exterior
Daily buffet breakfast (NZD 38 per person)
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available

Explore the area

Map
91 Fernhill Road, Queenstown, 9197
  • SKYCITY Wharf Casino
    ‪17 min walk‬
  • Steamer Wharf
    ‪18 min walk‬
  • TSS Earnslaw Steamship
    ‪19 min walk‬
  • Queenstown (ZQN-Queenstown Intl.)
    ‪12 min drive‬

Room options

View all photos for Studio Suite, Lake View

In-room safe, desk, blackout curtains, iron/ironing board

Studio Suite, Lake View

10.0 out of 10
Exceptional
(8 reviews)
  • 44 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for 2 Bedroom Studio Suite Lakeview

In-room safe, desk, blackout curtains, iron/ironing board

2 Bedroom Studio Suite Lakeview

  • 88 sq m
  • Lake view
  • Sleeps 8
  • 2 King Beds and 1 Double Sofa Bed OR 4 Twin Beds and 1 Double Sofa Bed

View all photos for Deluxe Room, Lake View

Deluxe Room, Lake View

Deluxe Room, Lake View

9.2 out of 10
Wonderful
(5 reviews)
  • 26 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room Non-Lakeview

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room Non-Lakeview

9.2 out of 10
Wonderful
(26 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for 2 Bedroom Studio Suite Non-Lakeview

In-room safe, desk, blackout curtains, iron/ironing board

2 Bedroom Studio Suite Non-Lakeview

10.0 out of 10
Exceptional
(2 reviews)
  • 88 sq m
  • Sleeps 8
  • 2 King Beds and 1 Double Sofa Bed OR 4 Twin Beds and 1 Double Sofa Bed

View all photos for Studio Suite Non-Lakeview

In-room safe, desk, blackout curtains, iron/ironing board

Studio Suite Non-Lakeview

8.0 out of 10
Very good
(6 reviews)
  • 44 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Deluxe Room Non-Lakeview

Family Deluxe Room Non-Lakeview | Miscellaneous

Family Deluxe Room Non-Lakeview

8.8 out of 10
Excellent
(19 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds OR 2 King Beds

View all photos for Executive Room Non-Lakeview

Executive Room Non-Lakeview

Executive Room Non-Lakeview

9.6 out of 10
Exceptional
(10 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About the area

Queenstown

A stay at Rendezvous Heritage Hotel Queenstown places you in the heart of Queenstown, steps from Mt Crichton Loop Track and 13 minutes by foot from Lake Wakatipu. .This luxury hotel is 0.8 mi (1.4 km) from SKYCITY Wharf Casino and 0.9 mi (1.5 km) from Fear Factory Queenstown.

What's nearby

  • TSS Earnslaw Steamship - 19 min walk
  • Queenstown Beach - 20 min walk
  • Kiwi and Birdlife Park - 3 min drive
  • Skyline Queenstown - 3 min drive
  • Queenstown Gardens - 5 min drive

Getting around

  • Queenstown Intl. Airport (ZQN) - 12 min drive

Restaurants

  • ‪Fergburger - ‬3 min drive
  • ‪Skyline Gondola - ‬3 min drive
  • ‪Patagonia Chocolates - ‬19 min walk
  • ‪Smiths Craft Beer House - ‬19 min walk
  • ‪Mrs. Ferg Beach Street - ‬19 min walk

About this property

Rendezvous Heritage Hotel Queenstown

Luxury hotel with a fitness center and a sauna
Rendezvous Heritage Hotel Queenstown offers 175 air-conditioned accommodations with safes and complimentary newspapers. 49-inch LCD televisions come with premium satellite channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 175 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities, including an outdoor pool, an indoor pool, and a spa tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and ski storage.
Enjoy a satisfying meal at Mackenzies Restaurant serving guests of Rendezvous Heritage Hotel Queenstown. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Queenstown? This hotel has 3078 square feet (286 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Mackenzies Restaurant - This restaurant serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (NZD 15 per night)
  • Wheelchair-accessible parking available
  • Ski shuttle nearby

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: NZD 38 for adults and NZD 19 for children
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Mackenzies Restaurant

Things to do

  • Bike rentals
  • Fitness centre
  • Indoor pool
  • Outdoor pool
  • Sauna
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (3078 square feet of space)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 49-inch LCD TV
  • TV/satellite channels
  • Premium channels

Food and drink

  • Fridge

More

  • Desk
  • Free local calls
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 13 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 60 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 1 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately NZD 38 for adults and NZD 19 for children
  • Covered self parking fee: NZD 15 per night
  • Rollaway bed fee: NZD 60 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from January to December
Pool access available from 6:00 AM to 11:00 PM

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Heritage Hotel Queenstown
Heritage Queenstown
Queenstown Heritage
Heritage Queenstown Hotel Queenstown
Queenstown Heritage Hotel
Heritage Queenstown Hotel
Heritage Queenstown
Rendezvous Heritage Queenstown
Rendezvous Heritage Hotel Queenstown Hotel
Rendezvous Heritage Hotel Queenstown Queenstown
Rendezvous Heritage Hotel Queenstown Hotel Queenstown

Rendezvous Heritage Hotel Queenstown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 595 out of 1010 reviews" "
Rating 8 - Good. 305 out of 1010 reviews" "
Rating 6 - Okay. 67 out of 1010 reviews" "
Rating 4 - Poor. 24 out of 1010 reviews" "
Rating 2 - Terrible. 19 out of 1010 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Emily

Liked: Cleanliness
Stayed 2 nights in Oct 2024

8/10 Good

Aden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend. Could do with a make over. But generally very good
Stayed 2 nights in Oct 2024

10/10 Excellent

Darren, Lower Hutt

Liked: Cleanliness, staff & service, property conditions & facilities
Always good - stay every time we are in Queenstown
Stayed 3 nights in Oct 2024

10/10 Excellent

Nicky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

PATRICIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great views
We enjoyed particularly the magnificent view from our Lakeside balcony. The room was spacious and comfortable if a little dark Breakfast was buffet with an egg station. Very good choice.
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
This is the second time I have stayed here. Beautiful location & quiet with very helpful friendly staff.
Stayed 8 nights in Oct 2024

10/10 Excellent

Tara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient bus stop right outside, beautiful scenery, helpful and friendly staff, yummy breakfast
Stayed 3 nights in Oct 2024

10/10 Excellent

Samantha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay! The staff are lovely. The hotel is beautiful and the facilities are what won us over! Sauna, big pool and spa! Ohh and an amazing view to top it off!
Stayed 5 nights in Oct 2024

10/10 Excellent

Ishara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay in Queenstown thanks to Heritae. The hotel was a quick walk to center city with beautiful views. The staff was very friendly and accommodating. Rooms were clean and spacious. Highly recommend.
Stayed 1 night in Oct 2024

8/10 Good

Thershan

Liked: Staff & service
Bathroom was not cleaned on second day.
Stayed 2 nights in Oct 2024

8/10 Good

Ke, Asquith

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The buffet breakfast offers a wide variety of choices, which is really good. For dinner I only ordered pasta. However my kids didn't like the taste. There is indeed a hot tub, which is a selling point of the hotel and a reason I chose it. However, it's too small (5~6 people would make it crowded) and always filled with some people. Do not recommend family with kids who are interested to jump in considering the occupancy and cleanliness.
Stayed 2 nights in Oct 2024

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property is on the older side but it was very clean and tidy. They also had our room serviced by the time we got back in the afternoon.
Stayed 5 nights in Oct 2024

8/10 Good

Kimberley

Travelled with partner
Liked: Staff & service
The views were awesome, even in a non-view room. Covered parking, although at a cost, was great especially in the wet weather.
Stayed 6 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

8/10 Good

Elizabeth

Liked: Cleanliness
Wonderful experience and I would stay again
Stayed 3 nights in Oct 2024

10/10 Excellent

Farhan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfortable stay. The staff were very friendly and the facility is well looked after. The toilets are a bit old but that and paid parking are the only downsides to an otherwise great facility with a beautiful lake view! Highly recommended.
Stayed 2 nights in Oct 2024

10/10 Excellent

Robina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy access , pool was good, recommend to others would have liked few more items healthy options on the bar menu,room service. Service was great and the meals were lovely didn't have to wait long. All staff were pleasant and helpful
Stayed 7 nights in Sep 2024

10/10 Excellent

kevin

Stayed 1 night in Sep 2024

10/10 Excellent

Jade

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay, great service overall. Food was really nice too.
Stayed 6 nights in Sep 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed in one of the lakeside rooms, and it could not have been better. View was fantastic. Staff friendly and helpful. Best sleep on our trip in NZ.
Stayed 3 nights in Sep 2024

10/10 Excellent

George

Stayed 3 nights in Sep 2024

10/10 Excellent

Karthik

Travelled with family, Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Good property
Stayed 2 nights in Sep 2024

10/10 Excellent

Suneeth Umesh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the room which was clean and secured it was amazing with secured undercover parking. Kids loved the buffet
Stayed 2 nights in Sep 2024

8/10 Good

thu

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
great location. at first they arranged us to room that had smell like someone has vomitted before, and after noticed them, the staff changed room for us quickly. family room is bigger than hotels we stayed before at christchurch. and i love their body soap, body cleanser. i kept it back to australia with me. and you have to pay $15 for parking.
Stayed 1 night in Sep 2024