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Oriental Deluxe

4.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Oriental Deluxe

Lobby
Minibar, in-room safe, iron/ironing board, free WiFi
Restaurant
Minibar, in-room safe, iron/ironing board, free WiFi
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Breakfast available
  • Laundry
  • Room service
  • 24/7 front desk
  • Gym

Explore the area

Map
288 West Gengshan Road, Jianggan, District, Hangzhou, Zhejiang, 310017
  • Zhejiang University Huajiachi Campus
    2 min walk
  • Hangzhou Stadium
    3 min drive
  • Hangzhou China Silk Town
    4 min drive
  • Hangzhou (HGH-Xiaoshan Intl.)
    28 min drive

Room options

Single Room, 1 Single Bed

  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed

Deluxe Room

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

Premier Suite

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room

  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Front of property

Hangzhou Haiwaihai Crown Hotel

Pool
Free WiFi
Restaurant
Air conditioning
5.0 out of 5, Exceptional, (5)
The price is NZ$143
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Hangzhou Haiwaihai Crown Hotel

About the area

Hangzhou

With a stay at Oriental Deluxe in Hangzhou (Downtown Hangzhou), you'll be within a 10-minute drive of West Lake and Zhejiang University Huajiachi Campus. .This luxury hotel is 1.9 mi (3.1 km) from Hangzhou Stadium and 2.1 mi (3.4 km) from Chongyi Church.

What's nearby

  • Zhejiang University Huajiachi Campus - 2 min walk
  • Hangzhou Tower Shopping Mall - 4 min drive
  • Wulin Square - 4 min drive
  • Hangzhou China Silk Town - 4 min drive
  • West Lake - 6 min drive

Getting around

  • East Railway Station - 9 min drive
  • Zhalongkou Station - 20 min walk
  • Hangzhou (HGH-Xiaoshan Intl.) - 28 min drive

Restaurants

  • ‪外婆家 - ‬12 min walk
  • ‪新开元大酒店 - ‬1 min walk
  • ‪夜色酒廊 - ‬1 min walk
  • ‪七里人家 - ‬3 min walk
  • ‪杭州浙江汽配城玉成汽配经销部 - ‬3 min walk

About this property

Oriental Deluxe

Luxury Hangzhou hotel in Downtown Hangzhou with free parking
Oriental Deluxe offers 239 accommodations with safes. Accommodations offer separate sitting areas. This Hangzhou hotel provides complimentary wired and wireless Internet access. Coffee/tea makers and minibars are provided. Rooms have detached private bathrooms. Bathrooms include bathtubs or showers.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
Make yourself at home in one of the 239 guestrooms featuring minibars. Complimentary wired and wireless internet access is available. Bathrooms with bathtubs or showers are provided. Conveniences include phones, as well as safes and separate sitting areas.
Take advantage of recreational opportunities offered, including an indoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting.
Stop by the hotel's restaurant, Buffet, for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Breakfast is available for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Free self parking is available onsite.
Buffet - This restaurant serves breakfast, lunch, and dinner.
Cafe - This restaurant serves lunch and dinner.
Chinese Restaurant - This restaurant serves lunch and dinner.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site

Food and drink

  • Breakfast available for a fee: CNY 50 per person
  • 1 coffee shop/cafe
  • Room service available

Restaurants on site

  • Buffet
  • Cafe
  • Chinese Restaurant

Things to do

  • Billiards/pool table
  • Fitness centre
  • Indoor pool
  • Sauna

Family friendly

  • Babysitting services
  • Indoor pool
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Laundry facilities
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Spa

  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bathroom

  • Bath or shower
  • Private bathroom (not in room)
  • Towels

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Express check-in available

Check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Breakfast fee: approximately CNY 50 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Oriental Deluxe Hotel
Oriental Deluxe Hotel Zhejiang
Oriental Deluxe Hotel Zhejiang Hangzhou
Oriental Deluxe Zhejiang
Oriental Deluxe Zhejiang Hangzhou
Oriental Deluxe Hotel Hangzhou
Oriental Deluxe Hangzhou
Oriental Deluxe Hotel
Oriental Deluxe Hangzhou
Oriental Deluxe Hotel Hangzhou

Oriental Deluxe Reviews

Reviews

6.8
Rating 10 - Excellent. 3 out of 10 reviews" "
Rating 8 - Good. 3 out of 10 reviews" "
Rating 6 - Okay. 1 out of 10 reviews" "
Rating 4 - Poor. 1 out of 10 reviews" "
Rating 2 - Terrible. 2 out of 10 reviews" "

7.0/10

Cleanliness

6.8/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Christophe

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
THEY DO NOT HONOR HOTELS.COM RESERVATIONS
They did not honor my hotels.com reservation. They said that they don't take any reservation from hotels.com, even though I showed them the confirmation email I had received from hotels.com, which included my payment. Therefore, I paid for a room that I could not use. Hotels.com did not issue any refund for that.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay - good value
Booked a single room but think was upgraded to a junior suite that comes with a suana in the bathroom, my first such experience. Had wonderful stay there as the hotel staff were friendly and the facilities are good. Will definitely come back again in my next trip.

10/10 Excellent

Elie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel!!!

10/10 Excellent

Elie, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot!
Absolutely amazing!

6/10 Okay

Verified traveller

Disliked: Staff & service
フロントの対応悪い
予約が繋がって無かったらしく、夜遅いにも拘らずえらく待たされた。挙句に自分でhotel.comに確認しろという始末。フロントの対応には呆れるが、部屋は値段相応。NHKが映るのは良かった

8/10 Good

WEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

WEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Nini

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
HORRIBLE !! A fuire absolument !!
Pour l'hôtel : Nous sommes arrivés à 22 heures, il y a 3 réceptionnistes à l'accueil, et les 3 sont toutes occupées en même temps sur un SEUL dossier du monsieur devant nous. 1/2h d'après, enfin c'est notre tour, mais l'hôtel nous a dit qu'il n'a aucune réservation à notre nom, il faut contacter nous même le site Hôtels.com. Après mon appel, Hôtels.com a rappelé immédiatement l'hôtel, mais là, hallucinant, aucune entre elles ne parle anglais, je dois faire la traduction au tél. afin de résoudre le problème. Pour la chambre : Le salle de bain est ignoble, tâche suspecte (jaune ou noire ) sur le WC et dans le baignoire. Mini bar fermé à clé, pas de bouteille d'eau dans la chambre. on peut même entendre le sujet de conversation du voisin. etc. etc. La liste est tellement longue !!

8/10 Good

Hsu

Liked: Staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

boite de nuit au 5 " etage. mais pas de bruit. donc ca c est bien confort des chambres buffet tres bon et varié local et européen personnel aimable et conciliant trop eloigné du centre ville