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Great hotel, front desk very helpful, highly recommend

I was a bit sceptical about this place based on some negative reviews posted here earlier, but everything went through fine. Room was a basic hotel room with two queen beds, TV, mini fridge, microwave and coffee maker. It was no smell of anything, beddings were clean and no mold anywhere. Bathroom was definitely updated recently. Breakfast was really basic, no eggs, bacon, sausages etc. Just few types of cereal, coffee, pancake machine, orange and apple juices and few types of pastry. All in all, I could not ask for more given the price I paid. Will come back if ever need to stay in Windsor.

The Hyatt property & service were impeccable. The full service breakfast was fantastic, the gym complete, and the pool, while quite small, was well maintained. Free high speed WiFi was appreciated. The rooms are awesome (ours had a full ceiling glass view of the concrete jungle of downtown … so no points there but clearly not something the hotel had control over). Although aesthetically pleasing, the rooms could use better lighting and more intuitive temp. controls. The staff were very attentive & friendly. The place is gorgeous. Free outdoor parking is quite tight & a little insufficient but manageable. Perhaps the only downside is the property’s location, facing a busy International border crossing highway, literally a few min. from the Ambassador Bridge. A lot of International Border crossing of Trucks could be heard all night long & weekend drag racing by young people on likely many Windsor streets including the street this hotel is on has led us to believe after our 3rd experience in Windsor in April present/past for various hockey tournaments that this is likely the norm for Windsor as a border twin-city with Detroit. Young people cross over from the USA to go to the bars, get drunk & (hopefully not) drag race throughout town revving their engines all night long on weekends. One hotel we had stayed at in the past had even provided “free earplugs for sleep at night”. Alas, the lesson we have learned is that … we are not as young as we once were if this bothers us!

For the price it was great. Room was nice. Free quick breakfast was nice.

Excellent, the room is super clean, super nice, everything is very new, everything is very, very good.

Our room was immaculate and very comfortable. The beds were great. Nice Dove soap and toiletries. The staff were welcoming, friendly, helpful and accommodating. We would stay here again without hesitation. Easy access from the highway.