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Candlewood Suites Hartford Downtown by IHG

2.5 star property

Photo gallery for Candlewood Suites Hartford Downtown by IHG

Exterior
Interior
Room amenity
Premium bedding, pillow-top beds, desk, laptop workspace
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Gym
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Kitchen

Explore the area

Map
370 Market Street, Hartford, CT, 06120
  • XL Center
    ‪11 min walk‬
  • Xfinity Theatre
    ‪12 min walk‬
  • Connecticut Convention Center
    ‪15 min walk‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪21 min drive‬

Room options

View all photos for Studio, 1 King Bed, Accessible (Accessible Tub)

Room amenity

Studio, 1 King Bed, Accessible (Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Premium bedding, pillow-top beds, desk, laptop workspace

Studio Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Accessible Tub)

Room amenity

Studio Suite, 2 Queen Beds, Accessible (Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communication Accessible)

Room amenity

Studio Suite, 2 Queen Beds, Accessible (Communication Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds

Premium bedding, pillow-top beds, desk, laptop workspace

Studio Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Room amenity

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite

Premium bedding, pillow-top beds, desk, laptop workspace

Studio Suite

  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room amenity

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Accessible Tub)

Room amenity

Studio Suite, 2 Queen Beds, Accessible (Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible (Accessible Tub)

Room amenity

Studio Suite, 1 King Bed, Accessible (Accessible Tub)

  • Sleeps 2
  • 1 King Bed

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About the area

Hartford

With a stay at Candlewood Suites Hartford Downtown by IHG, you'll be centrally located in Hartford, within a 5-minute drive of XL Center and Connecticut Convention Center. .This hotel is 0.2 mi (0.3 km) from Riverside Park and 0.2 mi (0.3 km) from Dunkin' Donuts Park.

What's nearby

  • XL Center - 11 min walk - 1.0 km
  • Xfinity Theatre - 12 min walk - 1.1 km
  • Bushnell Park - 14 min walk - 1.2 km
  • Connecticut Convention Center - 15 min walk - 1.3 km
  • Bushnell Center for the Performing Arts - 2 min drive - 2.0 km

Getting around

  • Hartford Union Station - 16 min walk
  • Bradley Intl. Airport (BDL) - 21 min drive

Restaurants

  • ‪Aqui Me Quedo Restaurant - ‬12 min walk
  • ‪Burger King - ‬11 min walk
  • ‪Semilla Cafe + Studio - ‬7 min walk
  • ‪The Brownstone - ‬11 min walk
  • ‪Element 315 - ‬8 min walk

About this property

Candlewood Suites Hartford Downtown by IHG

Hotel with free parking, near XL Center
Candlewood Suites Hartford Downtown by IHG offers 81 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium satellite channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils.

This Hartford hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 81 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. Your pillowtop bed comes with premium bedding. Wired and wireless internet access is complimentary, while 42-inch flat-screen televisions with satellite programming provide entertainment. Conveniences include desks and microwaves, as well as phones with free local calls.
Enjoy the recreation opportunities such as a fitness center or make use of other amenities including complimentary wireless internet access.
Grab a bite from the snack bar/deli serving guests of Candlewood Suites Hartford Downtown by IHG.
Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. Planning an event in Hartford? This hotel has 650 square feet (60 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site parking (max 1 space per unit)

Food and drink

  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Free cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 650 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 80 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Hartford Downtown Hotel
Candlewood Suites Hartford
Candlewood Suites Hartford Downtown
Candlewood Suites Hartford Downtown by IHG Hotel
Candlewood Suites Hartford Downtown an IHG Hotel
Candlewood Suites Hartford Downtown by IHG Hartford
Candlewood Suites Hartford Downtown by IHG Hotel Hartford

Candlewood Suites Hartford Downtown by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 327 out of 755 reviews
Rating 8 - Good. 224 out of 755 reviews
Rating 6 - Okay. 98 out of 755 reviews
Rating 4 - Poor. 46 out of 755 reviews
Rating 2 - Terrible. 60 out of 755 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Sarah

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Sean

Stayed 1 night in Dec 2024

6/10 Okay

Majid

close to downtown
Stayed 1 night in Dec 2024

6/10 Okay

Jackie

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
One and Done
We stayed here for one night and will not here again when traveling to the Hartford area. The beds were very uncomfortable, the bathroom sink didn't drain properly, the area the TV sat on very very dirty and dusty and we were short towels. Usually you get 4 we only had 2. There was no shampoo or body wash. When we called down we were told we had to come down and get the items and that there should be a holder in the shower that held all three. I told them there was no holder so Inwas handed a bottle. As you can see from the picture there was no holder. There was room service but it was not available and this review will not allow me to upload pictures of the sink and shower area.
Stayed 1 night in Dec 2024

6/10 Okay

Jessica

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The room conditions were more run down than expected.
Stayed 1 night in Dec 2024

10/10 Excellent

Eric

Travelled with family
Stayed 1 night in Dec 2024

8/10 Good

Shug

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Okay
Stayed 1 night in Nov 2024

2/10 Terrible

Roger

Travelled with group
Empty hotel yet charged me $50 for 1 hr early check in. I had been dropped off and it was freezing outside. Down with Expedia
Stayed 1 night in Dec 2024

6/10 Okay

Kemar

Stayed 1 night in Dec 2024

10/10 Excellent

Job

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Dec 2024

8/10 Good

Myrna

Liked: Cleanliness, staff & service, room comfort
Ok
It was okay for a couple of nights, room had a well equipped kitchen and ample space. The area is a bit sketchy. I’d propably stay somewhere else next time. The morning I left there was a car in the parking lot with a broken window and glass scattered on the floor.
Stayed 3 nights in Nov 2024

10/10 Excellent

Joshua

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Kimberly

Liked: Cleanliness, staff & service
.
Stayed 1 night in Oct 2024

8/10 Good

latisha, bridgeport

Liked: Amenities
Great hotel, the staff was very helpful and friendly. Will definitely stay there again
Stayed 1 night in Dec 2024

10/10 Excellent

Brianna

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Darrell

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service
Clean, friendly staff, terrible location
Stayed 2 nights in Nov 2024

8/10 Good

Patrina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Average hotel stay
Stayed 1 night in Nov 2024

8/10 Good

Jason

Stayed 1 night in Oct 2024

8/10 Good

Carrie

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service
close to the interstate so was good for easy to get around. I wonder if this was a place used in conjunction with housing authority. Quite a few families that seem to be there more long-term - hence the noisy remark above as well as noise from the interstate. Staff was very friendly and helpful.
Stayed 4 nights in Nov 2024

6/10 Okay

James

The microwave was great
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Heather

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing Pet
The place was not at all what it represented itself to be. It was off a busy highway in a very unsafe area. If they are going to be a pet friendly hotel, they need to clean up the glass all over the property. There was barely a suitable patch for them to go potty. And there was a man sleeping in his car full time night and day and he was parked next to the patch of grass watching me. I didn’t feel comfortable being outside alone. People propping side doors open so they can get in and let others in.
Stayed 3 nights in Oct 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Filippo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Karena

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024