8/10 Good
SIMON, OBAN
Travelled with partner
28 Jan 2025
Liked: Cleanliness, staff & service, amenities
Approaching the Hotel needs more signage but the aura of the hotel approach is very exciting. The entrance is lovely and the ambiance and atmosphere is very smoothing and calming. The staff were excellent and even amended out breakfast arrangement to a small take away continental breakfast as we had a very early start. The Room was decorated nicely with heavy curtains. When I first opened the room door the atmosphere in the room smelt damp. It took ten minutes to figure out that a card has to be put into a holder by the door to get the electric and heating to work in the room. The bathroom in room 18 was out dated, small narrow bath and the shower screen didn't have a plastic sleeve to the bottom so all the water just ran out onto the floor. I had to use a towel to mop the floor dry. This happened even though I had the Screen pulled into the bath. Otherwise the sink and toilet appeared new and of good quality. The bathing toiletries were a good quality and the soap was superb. These negatives’ said, the bed was beautiful, a huge king size, clean and extremely comfortable. Our stay overall, even though very quick, was a good experience and I will stay at the Hotel again. Thank you to the staff, The Receptionist, Chef and Night time Receptionist who were all top class and excellent.
SIMON
Stayed 1 night in Jan 2025
