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Whale Coast All Suite Hotel

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Whale Coast All Suite Hotel

In-room safe, desk, blackout curtains, soundproofing
Aerial view
Restaurant
Property grounds
Two Bedrooms Apartment | Balcony

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Barbecue grill
    Barbecue grill
  • Housekeeping
    Housekeeping
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • Outdoor space
    Outdoor space
  • Parking included
    Parking included

Explore the area

Map
c/o Lord Roberts & Royal Roads, Hermanus, Western Cape, 7200
  • Village Square
    6 min walk
  • Shopping Centre
    6 min walk
  • Old Harbour
    7 min walk

Room options

View all photos for Two Bedrooms Apartment

Two Bedrooms Apartment

Two Bedrooms Apartment

  • 110 sq m
  • 2 bedrooms
  • 1 bathroom
  • Mountain view
  • Sleeps 4
  • 2 King Beds OR 4 Twin Beds

View all photos for One Bedroom Apartment

In-room safe, desk, blackout curtains, soundproofing

One Bedroom Apartment

  • 100 sq m
  • 1 bedroom
  • 1 bathroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Three Bedroom Apartment

In-room safe, desk, blackout curtains, soundproofing

Three Bedroom Apartment

  • 120 sq m
  • 3 bedrooms
  • 1 bathroom
  • Partial sea view
  • Sleeps 6
  • 3 King Beds

View all photos for Three Bedroom Luxury Apartment

In-room safe, desk, blackout curtains, soundproofing

Three Bedroom Luxury Apartment

  • 120 sq m
  • 3 bedrooms
  • 1 bathroom
  • Mountain view
  • Sleeps 6
  • 3 King Beds OR 6 Twin Beds

Similar properties

Property grounds

Esplanade Hermanus

Pool
Kitchen
Parking included
Free WiFi
4.9 out of 5, Exceptional, (46)
The price is NZ$283
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Esplanade Hermanus

About the area

Hermanus

A stay at Whale Coast All Suite Hotel places you in the heart of Hermanus, a 4-minute drive from Cliff Path and 5 minutes from Voelklip Beach. .This aparthotel is 2 mi (3.3 km) from New Harbour and 3.2 mi (5.2 km) from Grotto Beach.
View more Aparthotels in HermanusOpens in a new window

What's nearby

  • Old Harbour - 7 min walk - 0.7 km
  • Hermanus Golf Club - 15 min walk - 1.3 km
  • Cliff Path - 4 min drive - 2.5 km
  • Voelklip Beach - 5 min drive - 4.8 km
  • Grotto Beach - 6 min drive - 5.2 km

Restaurants

  • ‪La Pentola - ‬6 min walk
  • ‪Pear Tree - ‬7 min walk
  • ‪Mikro Coffee Company - ‬6 min walk
  • ‪Gelato Mania - ‬7 min walk
  • ‪Checkers - ‬1 min walk

About this property

Whale Coast All Suite Hotel

Central aparthotel connected to a shopping center in Hermanus City-Centre with free parking
Whale Coast All Suite Hotel offers 15 accommodations with safes and coffee/tea makers. Rooms open to furnished balconies. Accommodations offer separate sitting areas and include desks. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

This Hermanus aparthotel provides complimentary wireless Internet access. 43-inch LCD televisions come with premium satellite channels. Housekeeping is provided daily.

Recreational amenities at the aparthotel include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 15 guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Rooms have private furnished balconies. 43-inch LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, and housekeeping is provided daily.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. Additional features at this aparthotel include a hair salon, shopping on site, and barbecue grills. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Enjoy a meal at the restaurant or snacks in the aparthotel's coffee shop/cafe.
Featured amenities include multilingual staff, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.
Whale Coast All Suite Hotel has a restaurant on site.

Languages

Afrikaans, English, Portuguese, Xhosa

Property amenities

Beach

  • Near the beach
  • Beach towels

Internet

  • Free WiFi

Parking and transport

  • Free covered self-parking on site
  • Local area shuttle (surcharge)

Family friendly

  • Children stay for free (see details)

Kitchen

  • Fridge (full size)
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Cookware/dishes/utensils
  • Coffee/tea maker

Dining

  • 1 restaurant and 1 coffee shop/cafe

Bedrooms

  • Bed sheets provided

Bathrooms

  • Separate bath and shower
  • Hairdryer
  • Free toiletries
  • Towels provided

Living spaces

  • Living room
  • Dining room
  • Sitting area

Entertainment

  • 43-inch LCD TV with satellite service

Outdoor areas

  • Furnished balcony
  • Terrace
  • Barbecue

Work spaces

  • Desk

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in hallways
  • Handrails in stairwells
  • Soundproofing
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • Front desk (limited hours)
  • Porter/bellboy

Location highlights

  • Connected to a shopping centre
  • Near the boardwalk
  • In the shopping district
  • In the city centre
  • In the suburbs
  • Near a health or beauty spa
  • Near outlet shopping
  • Near the bay

Things to do

  • Health club access nearby
  • Shopping centre on site
  • Free bike hire on site
  • Mountain biking nearby
  • Boat tours nearby
  • Mountain climbing nearby
  • Golf nearby
  • Hiking/biking trails nearby
  • Winery tours nearby
  • Whale watching nearby
  • Zip-lining nearby
  • Ecotours nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit

General

  • 15 rooms
  • 2 floors
  • Built in 2012

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property is professionally cleaned

We should mention

No pets and no service animals are allowed at this property

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Whale Coast Hermanus
Whale Coast Hotel
Whale Coast Hotel Hermanus
Whale Hotel
Whale Coast
Whale Coast Hotel
Whale Coast All Suite Hermanus
Whale Coast All Suite Hotel Hermanus
Whale Coast All Suite Hotel Aparthotel
Whale Coast All Suite Hotel Aparthotel Hermanus

Whale Coast All Suite Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 135 out of 221 reviews" "
Rating 8 - Good. 72 out of 221 reviews" "
Rating 6 - Okay. 8 out of 221 reviews" "
Rating 4 - Poor. 4 out of 221 reviews" "
Rating 2 - Terrible. 2 out of 221 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

6/10 Okay

Kevin

Travelled with family
Liked: Cleanliness, room comfort
Nice hotel with unfriendly maintenance man
Overall this place was fine. It is a bit odd because it is in a mall but I knew that. But here is where our problems started. We had a few minor maintenance issues in the unit. I had booked a 3 bedroom unit but they put us in a 4 bedroom unit. Chris the maintenance guy immediately starts chastising us for using the 4th bedroom like we were trying to steal from them. Apparently we were magically supposed to know that we weren't supposed to use that bedroom. In one of the bedrooms a light wouldn't turn off. He told us to just put the kids in there because they are always on their phones anyway. This was never fixed and we wrapped it in a towel. He was very unconcerned about the fact that my older mom slipped on their slick and dark hallways. We finally just had to basically push him out.
Stayed 1 night in Jul 2024

6/10 Okay

Kesni

Travelled with family
Liked: Cleanliness, room comfort
The apartment was lovely however the management were not accommodating at all. I emailed to arrange a late check in due to a delayed flight more than a week earlier and did not receive a response until I called the reception three days prior, who were then helpful to accommodate us and arrange for this, as well as a late check out seeing as we would only be arriving at 11pm. On the day of arrival, the night staff were very helpful and assisted us to check in at 11pm, after we drove an hour and a half from Cape Town. They took their time to make sure we had everything we needed and were comfortable. The next morning at breakfast, we waited 45 minutes to be served and when I went to reception to confirm a late check out as arranged prior to arrival, I was rudely told that this was not possible as the room needed to be prepared for the next guests, even though the necessary arrangements had been made. We then returned to the room to find the power out, and no electricity present in the prepaid meter, so I called the reception to alert them as we needed to check out in 30 minutes but the issue was rectified 25 minutes later when I walked to reception to query why nobody had attended to the issue. Only then were we given an extra 30 minutes to round up our stuff and check out in time. The apartment was lovely, but the service from the day staff at reception and the management was appalling and very disappointing, which ruined the experience for us in Hermanus unfortunately.
Stayed 1 night in Jul 2024

10/10 Excellent

Nkosana

Liked: Cleanliness, property conditions & facilities
Apartment felt like home
Stayed 1 night in May 2024

10/10 Excellent

Stephan

Liked: Cleanliness, amenities, property conditions & facilities
Close to everything you need.
Stayed 1 night in Apr 2024

10/10 Excellent

Janett

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful location with a beautiful view . Walking distance to restaurants,,beach and other amenities.Amazing staff. We forgot our iPhone charger, staff provided one for our stay. We arrived early, staff allowed us to check in early(1pm).
Stayed 2 nights in Dec 2023

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, room comfort
lovely
What a lovely place. It is well-situated and has everything you need. Would recommend an aircon in the second bedroom but otherwise, it is fantastic
Stayed 2 nights in Oct 2023

10/10 Excellent

Donna

Liked: Cleanliness
Amazing location
Stayed 2 nights in Aug 2023

8/10 Good

Ryan

Travelled with family
Liked: Cleanliness, room comfort
Comfortable family stay!
The housekeeping team, bed comfort and towels/ linen where a stand out at the property. Very good! WCH is nice and central and an easy walk through the old harbour area. Really close to great coffee shops and restaurants and very easy access to beautiful seaside trails and tidal pools. Thank you to the team for being so responsive when we had requests. Areas to be looked at to enhance the stay: - breakfasts were less than average, after the first morning we chose to rather eat off property, - soaps amenities etc quality needs improvement, - with load-shedding an ever present challenge the property needs to be further integrated into an off-grid solution. Great that at minimum a light and wifi remains functional when electricity grid goes down. - the admin, check in and office environment needs a new home - the dining room is not the place for these.
Stayed 6 nights in Aug 2023

10/10 Excellent

MARION URSULA

Stayed 2 nights in Apr 2023

10/10 Excellent

Paul

Liked: Cleanliness, room comfort
Stayed 8 nights in Feb 2022

8/10 Good

LORRAINE

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Sian

Liked: Cleanliness, room comfort
Nice stay again
Great stay (again) in this hotel. Very central, rooms always good
Stayed 2 nights in Nov 2021

8/10 Good

Suhaifa

Travelled with family
Liked: Cleanliness, room comfort
Good apartment for families
Convenient location and you can walk to wherever you need to go. The apartment itself was clean and well maintained.
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Very pleasant stay. Nice location and staff and owners were great.
Stayed 3 nights in Jun 2021

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, room comfort
Good Times in Hermanus
Great location, friendly staff, comfortable setup all round.
Stayed 4 nights in Mar 2021

2/10 Terrible

Tashriq Alam

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
The place was ok. But paint was pealing. Major issue was that it rained and the corridor was slippery and you could not see the standing water. Hotel staff was not much of a help. My wife slipped as well as my kid and he actually got hurt.
Stayed 2 nights in Aug 2020

10/10 Excellent

Trevor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will definitely consider coming back to the Whale Coast Hotel and will recommend them to friends and family.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ideally located within walking distance of the beach and restaurants. The staff were very friendly and helpful. It was perfect for our family.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2019

10/10 Excellent

karin

Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely secure location with stunning views, right in the centre of everything
Stayed 1 night in Sep 2019

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stopover in Hermanus despite cold temperatur
Very spacious rooms, plenty cupboards and large kitchen. Bed comfortable. Visited in August, which was winter time and the whole two story apartment felt rather cold.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place to stop for the price. Staff were very pleasant.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large space and friendly staff at a reasonable price.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Set up a little weird but the property itself was perfect.
Stayed 1 night in Jul 2019