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Homewood Suites Southwind - Hacks Cross

3.0 star property

Photo gallery for Homewood Suites Southwind - Hacks Cross

Courtyard
Exterior
Free on-the-go breakfast on weekends
Reception
Deluxe Suite, 1 Bedroom, Non Smoking | Living area

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
3583 Hacks Cross Rd, Memphis, TN, 38125
  • Place, Shoppes At Hacks Cross
    ‪5 min walk‬
  • Place, Topgolf Memphis
    ‪3 min drive‬
  • Place, TPC Southwind
    ‪5 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪19 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Flat-screen TV, pay films

Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • 47 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Non Smoking

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Suite, 2 Bedrooms, Non Smoking

  • 47 sq m
  • Sleeps 7
  • 3 King Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Flat-screen TV, pay films

Suite, 2 Queen Beds, Accessible, Non Smoking

  • 47 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Suite, Accessible, Bathtub (Mobility & Hearing)

  • 47 sq m
  • Sleeps 7
  • 3 King Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Flat-screen TV, pay films

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

7.0 out of 10
Good
(2 reviews)
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Studio, 1 King Bed, Accessible, Bathtub

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

One-Bedroom Suite With 2 King Beds-408 Sq Feet-Non Smoking

  • Sleeps 5

King Studio With Bathtub-Mobility Accessible Non-Smoking

  • Sleeps 4

2Kg/1Kg Mobility/Hearing Access Tub Ste Nsmk

  • Sleeps 7

View all photos for Suite, 1 Bedroom, Non Smoking

Flat-screen TV, pay films

Suite, 1 Bedroom, Non Smoking

  • 47 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Non Smoking

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Deluxe Suite, 1 Bedroom, Non Smoking

  • 91 sq m
  • Sleeps 5
  • 2 King Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Studio Suite, 1 King Bed, Non Smoking

  • 39 sq m
  • Sleeps 3
  • 1 King Bed

2 Queen Mobility/Hearing Access Tub Suite Nsmk

  • Sleeps 5

1 King Mobility/Hearing Access Tub Suite Nsmk

  • Sleeps 4

One-Bedroom King Suite-Non-Smoking

  • Sleeps 5

Suite With 2 Queen Beds And Roll-in Shower-Mobility Accessible Non Smoking

  • Sleeps 5

King Studio Suite-Non-Smoking

  • Sleeps 3

Similar properties

Bar (on property)
Four Points by Sheraton Memphis Southwind
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.1 out of 5, Very good, 1,002 reviews
The price is NZ$166
includes taxes & fees
15 Mar - 16 Mar
Four Points by Sheraton Memphis Southwind

About the area

Memphis

With a stay at Homewood Suites Southwind - Hacks Cross in Memphis (Lakes of Forest Hill), you'll be within a 5-minute drive of Shoppes At Hacks Cross and Cotton Plant Shops. .This hotel is 10.4 mi (16.8 km) from University of Memphis and 1.4 mi (2.3 km) from TPC Southwind.

What's nearby

  • Shoppes At Hacks Cross - 5 min walk - 0.4 km
  • Topgolf Memphis - 3 min drive - 2.9 km
  • TPC Southwind - 5 min drive - 3.6 km
  • Graceland - 21 min drive - 31.3 km
  • Beale Street - 24 min drive - 37.4 km

Getting around

  • Memphis Central Station - 25 min drive
  • Memphis International Airport (MEM) - 18 min drive

Restaurants

  • ‪Sonic Drive-In - ‬2 min drive
  • ‪Circle K - ‬2 min drive
  • ‪Circle K - ‬4 min walk
  • ‪Olive Garden - ‬15 min walk
  • ‪McDonald's - ‬12 min walk

About this property

Homewood Suites Southwind - Hacks Cross

Homewood Suites Southwind - Hacks Cross offers 123 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with rainfall showerheads, spring water baths, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Flat-screen televisions come with premium digital channels and pay movies. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool, and a 24-hour fitness center.
Make yourself at home in one of the 123 air-conditioned rooms featuring kitchens with refrigerators and stovetops. Your bed comes with premium bedding, and all rooms are furnished with sofa beds. Wired and wireless internet access is complimentary, and flat-screen televisions with digital programming provide entertainment. Conveniences include safes and complimentary newspapers, and housekeeping is provided daily.
Enjoy a range of recreational amenities, including an outdoor pool, an outdoor tennis court, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby. Getting to nearby attractions is a breeze with the complimentary area shuttle.
A complimentary on-the-go breakfast is served on weekends from 7:00 AM to 9:00 AM.
Featured amenities include a business center, express check-in, and express check-out. Free self parking is available onsite.
A complimentary on-the-go breakfast is served between 7:00 AM and 9:00 AM on weekends.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available on weekends 7:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Outdoor pool
  • Outdoor tennis court

Family friendly

  • Free area shuttle
  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 4 floors
  • Banquet hall
  • Built in 2002
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Spring water bathtub
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Free daily newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hacks Cross
Homewood Suites Hacks Cross
Homewood Suites Southwind
Homewood Suites Southwind Hacks Cross
Homewood Suites Southwind Hacks Cross Hotel
Homewood Suites Southwind Hacks Cross Hotel Memphis
Homewood Suites Southwind Hacks Cross Memphis
Homewood Suites Southwind Hacks Cross
Homewood Suites Southwind - Hacks Cross Hotel
Homewood Suites Southwind - Hacks Cross Memphis
Homewood Suites Southwind - Hacks Cross Hotel Memphis

Homewood Suites Southwind - Hacks Cross Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 226 out of 564 reviews
Rating 8 - Good. 126 out of 564 reviews
Rating 6 - Okay. 73 out of 564 reviews
Rating 4 - Poor. 80 out of 564 reviews
Rating 2 - Terrible. 59 out of 564 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

4/10 Poor

Antonio

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
The room and furniture had noticeable damage, also there was no cookware in the room. Only two towels in a room that sleeps 8 people. there was also no hand or dish soap. This location was not what I've come to expect of a Homewood Suites. However Betty has great customer service and should be praised for her uplifting spirit.
Stayed 4 nights in Nov 2025

2/10 Terrible

Donna

Travelled with family
Disliked: Cleanliness
We had to leave and want my money back because of how dirty it was as well not enough towels or no bathing soap
Stayed 3 nights in Nov 2025

4/10 Poor

Lindsay

Stayed 1 night in Dec 2025

2/10 Terrible

Kiran

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely terrible. Rooms aren’t as they seem in pic. Even suites feel crowded. Furniture is old and falling apart. Nothing was clean—including the shower. They don’t provide any hand or face towels. Kitchen does not have any soap or sponges. And not the safest area. Rude and judgemental front desk.
Stayed 3 nights in Nov 2025

2/10 Terrible

Erica

Stayed 2 nights in Nov 2025

4/10 Poor

Emily

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The room and hallway had a musty/moldy smell. It seemed outdated. Our suite was supposed to sleep 4 adults with one king bed and a pull-out couch. However, there were no extra sheets, blankets or pillows for the pull-out bed and were told by the front desk that they had no more pillows or blankets to offer. There were only 2 towels and two wash cloths and 1 hand towel for 3 people. Within 30 minutes, the fitted sheet was coming off the bed and didn’t seem to fit and the mattress cover was also coming off because it was not even zipped completely to cover the mattress. The fridge didn’t seem to be cooling. The sink in the bathroom was not draining properly. The staff was very friendly and hospitable!
Stayed 2 nights in Nov 2025

8/10 Good

Abbie

Stayed 1 night in Oct 2025

8/10 Good

Konni

Breakfast was very good. Betty was the best part of this stay. She has a deep caring heart that shows as she works
Stayed 1 night in Oct 2025

10/10 Excellent

Todd

Stayed 3 nights in Oct 2025

10/10 Excellent

Charles Johnson

Stayed 3 nights in Oct 2025

10/10 Excellent

Charles Johnson

Stayed 4 nights in Oct 2025

6/10 Okay

Felecia

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Had to ask housekeeping to clean our room. Had to keep asking for clean towels.
Stayed 7 nights in Oct 2025

4/10 Poor

Lillian

Travelled with family and small children
Disliked: Property conditions & facilities
my air conditioning did not work .. leather peeling from the dinning chairs … pull out bed was broken w/ springs popping out
Stayed 1 night in Oct 2025

10/10 Excellent

Charles Johnson

Stayed 3 nights in Oct 2025

10/10 Excellent

Charles Johnson

Stayed 3 nights in Oct 2025

10/10 Excellent

Charles Johnson

Stayed 3 nights in Oct 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Charles Johnson

Stayed 4 nights in Sep 2025

10/10 Excellent

Shawn

Stayed 2 nights in Sep 2025

10/10 Excellent

LaMikka, Memphis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good. No complaints. They have a whole kitchenette with dishes and fridge. Nice comfortable bed. The breakfast was good and hot.
Stayed 1 night in Sep 2025

4/10 Poor

Ashley

Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family vacation trip

The stat was wonderful spacious for me and my family we loved it
Stayed 2 nights in Aug 2025

6/10 Okay

Gerald

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
I was not happy at all with the smell of weed as soon as I parked my car and opened the door. Also, my room smelled like urine and as if someone tried to deodorize but did not work completely. I did not ask to move because I was wayyy too tired from a long drive and the rest of the room appeared clean, specially the bed. The hotel needs a major upgrade. The leather on the chairs were peeling terribly, cabinets were old. On my way back through, I did not return to this hotel.
Stayed 1 night in Aug 2025

4/10 Poor

Tyia

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Mold in bathroom. Let out bed had several crumbs in bed sheets. Was out of blankets for the let out bed. Chairs was taped with electrical tape to attempt to fix. Sink was dirty. Dirty dish in the microwave. Front desk was nice and friendly.
Stayed 1 night in Aug 2025

10/10 Excellent

Leah May

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean - Comfortable

Stayed 5 nights in Aug 2025