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The Willows Hotel

3.0 star property
VIP Access
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Willows Hotel

Lobby
Front of property
Premium bedding, minibar, desk, blackout curtains
Dining
Reception

Reviews

8.6 out of 10

Excellent

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
555 W Surf St, Chicago, IL, 60657
  • Lincoln Park
    6 min walk
  • Yango's Grill
    1 min walk
  • Diversy Station
    11 min walk
  • Chicago, IL (ORD-O'Hare Intl.)
    37 min drive

Room options

View all photos for Basic Studio, 1 Queen Bed

Basic Studio, 1 Queen Bed

Basic Studio, 1 Queen Bed

  • 111 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, minibar, desk, blackout curtains

Executive Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, minibar, desk, blackout curtains

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, 2 Queen Beds

Deluxe Double Room, 2 Queen Beds

Deluxe Double Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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The price is NZ$166
for 1 night
includes taxes & fees
21 Jan - 22 Jan
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About the area

Chicago

With a stay at The Willows Hotel in Chicago (Lakeview), you'll be within a 5-minute drive of Wrigley Field and Michigan Avenue. .This boutique hotel is 0.7 mi (1.1 km) from Lake Michigan and 4 mi (6.4 km) from Millennium Park.

What's nearby

  • Lincoln Park Zoo - 2 min drive
  • Wrigley Field - 3 min drive
  • DePaul University-Lincoln Park - 3 min drive
  • Michigan Avenue - 4 min drive
  • Chicago Riverwalk - 6 min drive

Getting around

  • Chicago Clybourn Station - 4 min drive
  • Diversy Station - 11 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 37 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Cesar's Killer Margaritas - Broadway - ‬3 min walk
  • ‪Chipotle Mexican Grill - ‬3 min walk
  • ‪Tuk Tuk Thai Isan Street Food - ‬4 min walk
  • ‪Galway Bay - ‬4 min walk

About this property

The Willows Hotel

Hotel with a 24-hour front desk, near Wrigley Field
The Willows Hotel offers 55 accommodations with minibars and bathrobes. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 55 guestrooms featuring refrigerators and minibars. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and irons/ironing boards, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a fireplace in the lobby. Additional features at this hotel include complimentary use of a nearby fitness facility and a vending machine.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk.

Languages

English, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking within 300 ft (USD 25 per day)

Food and drink

  • Coffee/tea in a common area

Family friendly

  • Fridge

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Housekeeping (on request)
  • Luggage storage

Accessibility

  • Lift

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Minibar
  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Nearby parking fee: USD 25 per day (300 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a first aid kit

Property is also known as

Hotel Willows
Willows Chicago
Willows Hotel
Willows Hotel Chicago
The Willows Hotel Hotel
The Willows Hotel Chicago
The Willows Hotel Hotel Chicago

The Willows Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 529 out of 1006 reviews" "
Rating 8 - Good. 275 out of 1006 reviews" "
Rating 6 - Okay. 110 out of 1006 reviews" "
Rating 4 - Poor. 62 out of 1006 reviews" "
Rating 2 - Terrible. 30 out of 1006 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Stayed 4 nights in Oct 2024

8/10 Good

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice but small unit
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint Convenience
Quaint Convenience. Everything was great. 1 exception I found annoying. They LOADED the mini fridge drinks. Liquor, Beer, Soda, water. Why is that annoying? Because they don't have ANY signs showing how much everything is AND there was no room for MY water, and MY beer. They're trying to trick you into consuming it. AND on the counter! 2 bottles of cheap wine and 2 bottles of uppity water like Evian. Sneaky! Whatever, smh
Stayed 1 night in Sep 2024

8/10 Good

Jacob

Stayed 2 nights in Sep 2024

10/10 Excellent

Isabelle

Travelled with family
Liked: Amenities
We had a fantastic stay at The Willow Hotel where we stayed for 5 nights to attend a wedding in Chicago
Stayed 5 nights in Sep 2024

6/10 Okay

Gretchen

Liked: Cleanliness, room comfort
Neither terrible nor special
Adequate comfort. Great location for us as we were moving our son to the area.
Stayed 1 night in Sep 2024

10/10 Excellent

Allison

Liked: Amenities
Charming hotel in a perfect location.
Stayed 3 nights in Sep 2024

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and front desk staff!
Stayed 5 nights in Sep 2024

10/10 Excellent

David, Lake Orion

Stayed 1 night in Aug 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel with unique decor, a 1920’s vibe with vintage art and a lovely lobby.
Stayed 1 night in Sep 2024

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great neighborhood location.
Great location and easy ($25/night) garage parking nearby. Comfortable bed, room and bathroom were nice and clean. Although room temp was comfortable, some difficulty sleeping as A/C unit was loud intermittently throughout the night.
Stayed 2 nights in Sep 2024

10/10 Excellent

Joanna

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great. Only thing I would suggest is not saying parking is on the property. It’s at a public garage at the end of the street. Close but not the same.
Stayed 2 nights in Sep 2024

8/10 Good

Jovanni

Stayed 1 night in Aug 2024

10/10 Excellent

Anastasia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a tremendous amount of old school charm. The lobby area is a wonderful space and the fresh baked cookies in the evening were on point. So many bar and restaurant options and easy to connect to mass transit.
Stayed 3 nights in Sep 2024

10/10 Excellent

Iris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay. Clean, comfortable beds and the staff was very nice and accommodating. I would stay there again.
Stayed 1 night in Sep 2024

8/10 Good

Michael

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Jeanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very charming hotel! Easy to walk to dining.
Stayed 1 night in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming hotel with plenty of walkable options. Close to Wrigley Field
Stayed 1 night in Sep 2024

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in a great neighborhood.
Stayed 3 nights in Sep 2024

10/10 Excellent

David, Kokomo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Within walking distance to Wrigley Field, and the $25 parking garage for the whole day is very reasonable for Chicago! Front counter attendant was very friendly. Will definitely stay here again.
Stayed 1 night in Sep 2024

8/10 Good

Margo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Debbie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Matthew, San Diego

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Was a nice hotel, decent rate. I’m a broad guy so was a bit tight for me but may not be for all
Stayed 1 night in Sep 2024