The place was clean but dated. Poor lighting in most rooms, old furniture. When we got there we were told they had a water main break and there wasn’t running water. It was to be fixed before dinner time. We went out for the afternoon, came back around 7 to still no water. No on site manager after 5, answering service knew nothing. They said someone would call to update us, but no one called. Water didn’t come back in until 10pm, and it wasn’t usable the rest of our stay. It remained cloudy white even after running all faucets for 20 minutes. We rented a place with a kitchen specifically so we didn’t have to eat out every meal, but ended up having to do that. No compensation was offered. Had they communicated that there still wasn’t water by the time their office closed we would have tried to find other accommodations or at least picked dinner up on our way back to the townhouse. Instead we couldn’t even take a shower to look presentable after an afternoon of hiking, so we could go out to dinner- instead of cooking the food we had brought in the full kitchen that was now useless.The ladies during office hours were very nice, but could only give us a phone number to call for a manager. If we had received a call before their office closed with an update, or from a manager after we called the answering service at 9:30pm for an update, or a manager returned my call after we spoke to the office again as we left, my review would be higher.