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Trailborn Highlands

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Trailborn Highlands

Hypo-allergenic bedding, minibar, in-room safe, soundproofing
Room, 2 Queen Beds, Balcony
Breakfast, lunch and dinner served
Reception
Lobby

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Spa
  • Pet-friendly
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
96 Log Cabin Lane, Highlands, NC, 28741
  • Cullasaja River Gorge
    4 min walk
  • The Bascom Center for the Visual Arts
    8 min walk
  • Highlands Playhouse
    9 min walk

Room options

View all photos for Room, 1 King Bed, Balcony

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Room, 1 King Bed, Balcony

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony

Room, 2 Queen Beds, Balcony

Room, 2 Queen Beds, Balcony

  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Patio

Room, 2 Queen Beds, Patio

Room, 2 Queen Beds, Patio

  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Patio

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Room, 1 King Bed, Patio

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite (The Garden)

Suite (The Garden)

Suite (The Garden)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Garden)

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Room, 1 King Bed (Garden)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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About the area

Highlands

With a stay at Trailborn Highlands in Highlands, you'll be within a 5-minute walk of Nantahala National Forest and Cullasaja River Gorge. .This hotel is 0.4 mi (0.7 km) from The Bascom Center for the Visual Arts and 0.5 mi (0.9 km) from Highlands Playhouse.

What's nearby

  • Cullasaja River Gorge - 4 min walk
  • The Bascom Center for the Visual Arts - 8 min walk
  • Highlands Country Club - 2 min drive
  • Bridal Veil Falls - 4 min drive
  • Dry Falls - 6 min drive

Getting around

  • Asheville Regional Airport (AVL) - 84 min drive

Restaurants

  • ‪The Ugly Dog Pub - ‬9 min walk
  • ‪Wildcat Cliffs Country Club - ‬11 min drive
  • ‪Old Edwards Club - ‬13 min drive
  • ‪Rib Shack - ‬11 min walk
  • ‪Buck's Coffee Cafe - ‬9 min walk

About this property

Trailborn Highlands

Hotel in Highlands with spa services and a 24-hour front desk
Trailborn Highlands offers 63 air-conditioned accommodations with laptop-compatible safes and bathrobes. 42-inch flat-screen televisions come with cable channels. Coffee/tea makers and minibars are provided. Bathrooms include separate bathtubs and showers, designer toiletries, and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.
Guests can pamper themselves by indulging in the onsite spa services.
Make yourself at home in one of the 63 air-conditioned rooms featuring minibars and flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and coffee/tea makers.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this hotel include concierge services, wedding services, and a fireplace in the lobby.
Satisfy your appetite at Highland Supper Club, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and a library. Free self parking is available onsite.
Highland Supper Club - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • Highland Supper Club

Things to do

  • Spa services

Family friendly

  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Library
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Deep-pile carpet in room
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • Renovated entire property – June 2024
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-compatible safe
  • Local maps
  • Phone
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per day
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 35 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Highlands Inn Lodge
Inn Lodge
Highlands Hampton Inn
Highlands Inn Lodge
Trailborn Highlands Hotel
Trailborn Highlands Highlands
Trailborn Highlands Hotel Highlands

Trailborn Highlands Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 29 out of 41 reviews" "
Rating 8 - Good. 8 out of 41 reviews" "
Rating 6 - Okay. 3 out of 41 reviews" "
Rating 4 - Poor. 0 out of 41 reviews" "
Rating 2 - Terrible. 1 out of 41 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Edgar, Charlotte

Stayed 2 nights in Nov 2024

10/10 Excellent

Thomas

Stayed 2 nights in Nov 2024

2/10 Terrible

Verified traveller

Stayed 1 night in Dec 2024

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great property! Very clean and convenient to everything. Staff were all very nice. We’ll definitely be back.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kristine

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed here multiple times even before the new owners and recent remodeling. We love it. Pet friendly and the staff isb
Stayed 2 nights in Nov 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trailborn is a win.
This is a fabulous property. Love the common areas and the quality of the snacks/tea offered. Have done a great job overhauling the space but keeping its original soul. Comfortable, well appointed and not at all fussy. Would absolutely return.
Stayed 3 nights in Nov 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Janet

Stayed 1 night in Nov 2024

6/10 Okay

Anna

Continental breakfast was stupid.
Stayed 1 night in Nov 2024

8/10 Good

Tim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff Focused on service and take pride of their property and facilities.
Stayed 1 night in Nov 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent!
Stayed 2 nights in Nov 2024

8/10 Good

David

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

alison, Alpharetta

Liked: Property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Romelia

Liked: Cleanliness, staff & service, property conditions & facilities
NA
Stayed 1 night in Nov 2024

10/10 Excellent

larren

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place!
Stayed 1 night in Nov 2024

8/10 Good

Bruce

Travelled with partner
Liked: Cleanliness, property conditions & facilities
:) 1) Renovation was well executed for the rooms and commons. 2) Great location. 2 blocks to town square. 3) Quiet. 4) Clean. 5) Free bicycle use. :( 1) Poor breakfast offering including the coffee. 2) Restaurant and Nordic spa were still under construction and appeared to be several months from being completed.
Stayed 2 nights in Nov 2024

6/10 Okay

Nerissa

Stayed 2 nights in Oct 2024

10/10 Excellent

Carlton

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
place is very well kept and clean. staff was wonderful
Stayed 3 nights in Nov 2024

8/10 Good

natalie

Liked: Staff & service
We reserved a garden king with fireplace and were placed in a dog friendly king looking at the parking lot. the room smelled like dog urine. No other rooms left for that night but were moved to another alternate room, double no fireplace. Staff was friendly. The outdoor area/firepit is a nice place to gather and meet others. The Nordic Spa was not working so we could not enjoy that. Restaurant and Bar will open Jan 2025 we were told.
Stayed 3 nights in Nov 2024

10/10 Excellent

guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Cushing

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fresh, modern Hotel
Newly renovated hotel, very comfortable and great location. Plenty of amenities which lead to a wonderful visit to the HIghlands. Will be back for sure.
Stayed 2 nights in Nov 2024

6/10 Okay

Christopher

Liked: Amenities
Disliked: Staff & service
Disappointed. The reason for my review: Beware - they actively overbook the balcony rooms (happened to myself and at least one other group that I am aware of). And as your check in day is within the window of no cancel/refund you will be ushered to a standard room with no refund for the price difference. Of note: We were offered an available “garden room” as a consolation, but upon opening the door we were taken aback with a strong urine smell. This headache has required multiple trips to the front desk and now multiple calls to hotels.com customer service all with me still stuck with paying the higher room rate per night. Other than overbooking: The rooms do look like the pictures… but the rear of the hotel (which is where the garden and balcony rooms are located) overlook the parking lot and the common areas which provides limited privacy and car hood views unlike the pictures imply. The staff was nice, but they are obviously working through staff, system, and process hiccups (issues) as a recently opened hotel.
Stayed 1 night in Nov 2024

8/10 Good

Allison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property could still use some attention to detail in the rooms. The beds are not comfortable, and they have old air conditioning units that are pretty loud. The decor is very sparse which may be intentional but the walls are very white.
Stayed 2 nights in Nov 2024