Beppu SUGINOI HOTEL

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Beppu SUGINOI HOTEL

Public bath
Hot springs
Hot springs
In-room safe, blackout curtains, iron/ironing board, free WiFi
SORA KAN/Deluxe room/Mountain view/ Breakfast & Dinner buffet (TERRACE,DINING SORA)

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Hot tub
    Hot tub
  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • Spa
    Spa
  • Laundry
    Laundry

Explore the area

Map
1 Kankaiji, Beppu, Oita-ken, 874-0822
  • B-Con Plaza, Global Tower
    16 min walk
  • Jigokumushikobo Kannawa
    17 min walk
  • Beppu Rakutenchi
    3 min drive
  • Oita (OIT)
    41 min drive

Room options

NIJI KAN Double Room 8F, Non Smoking (Shower only, hot spring and restaurant is separate building)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

HOSHI KAN Suite Room w/ Tatami Ocean View 71 sqm 2-6F Buffet Breakfast and Dinner (WA DINING HOSHI)

  • 71 sq m
  • Ocean view
  • Sleeps 6
  • 2 Large Twin Beds and 4 Twin Futons

(No Daily Cleaning) SORA KAN /Casual Twin /Mountain view/ Shower Only/ Non Smoking/ Breakfast Buffet

  • 26 sq m
  • Mountain view
  • Sleeps 2
  • 2 Large Twin Beds

SORA KAN Casual Twin 26m2/Mountain View/ Breakfast Buffet (TERRACE & DINING SORA)/ Shower Only

  • 26 sq m
  • Mountain view
  • Sleeps 2
  • 2 Large Twin Beds

(ECO PLAN) SORA KAN /Deluxe room / Ocean view/Breakfast & Dinner Buffet (Ceada Palace)

  • Sleeps 5
  • 4 Large Twin Beds and 1 Twin Sofa Bed

SORA KAN Casual Twin 33m2/Ocean View/ Breakfast Buffet (TERRACE & DINING SORA) /Shower Only

  • 33 sq m
  • Sea view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Murphy Beds

(No Daily Cleaning) NIJI KAN/ Double room 8F/ Shower Only/ Non Smoking/ Breakfast Buffet

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

HOSHI KAN Deluxe Room with Tatami Area Ocean View 50sqm Buffet Breakfast & Dinner (WA DINING HOSHI)

  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

HOSHI KAN Suite Room with 4 beds Ocean View 71 sqm 7-9F Buffet Breakfast & Dinner (WA DINING HOSHI)

  • 71 sq m
  • Ocean view
  • Sleeps 4
  • 4 Large Twin Beds

HOSHI KAN Jr Suite Room w/ Tatami Area Ocean View 58sqm Buffet Breakfast & Dinner (WA DINING HOSHI)

  • 58 sq m
  • Ocean view
  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Futons

SORA KAN Standard Room 37m2/ Mountain View/ Breakfast & Dinner Buffet(Ceada Palace)/ Shower Only

  • 36 sq m
  • Mountain view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

SORA KAN Casual Twin 33m2/Ocean View/ Breakfast & Dinner Buffet (Ceada Palace)/Shower Only

  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Murphy Beds

SORA KAN Casual Twin 26m2/Mountain View/ Breakfast & Dinner Buffet (Ceada Palace) /Shower Only

  • 26 sq m
  • Mountain view
  • Sleeps 2
  • 2 Large Twin Beds

(No Daily Cleaning) NIJI KAN/ Twin room 4F-7F/ Shower Only/ Non Smoking/ Breakfast & Dinner Buffet

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Double Bed

SORA KAN Deluxe Twin 47m2/Ocean View/ Breakfast & Dinner Buffet(Ceada Palace)

  • 46 sq m
  • Sea view
  • Sleeps 5
  • 4 Large Twin Beds and 1 Twin Sofa Bed

NIJI KAN Twin Room 4F-7F, Non Smoking (Shower only, hot spring and restaurant is separate building)

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Double Bed

(No Daily Cleaning) NIJI KAN/ Twin room 4F-7F/ Shower Only/ Non Smoking/ Breakfast Buffet

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Double Bed

SORA KAN / Deluxe room / Ocean view/ Breakfast & Dinner buffet(Ceada Palace)(2 to 3 occupancy)

  • 46 sq m
  • Ocean view
  • Sleeps 3
  • 3 Large Twin Beds

HOSHI KAN Premium STD Room Ocean View 35 sqm - Buffet Breakfast & Dinner Included (WA DINING HOSHI)

  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds

SORA KAN Deluxe Twin 47m2/Ocean View/ Breakfast Buffet (TERRACE & DINING SORA)

  • 46 sq m
  • Ocean view
  • Sleeps 5
  • 4 Large Twin Beds and 1 Twin Sofa Bed

SORA KAN Deluxe Twin 47m2/Ocean View/ Breakfast & Dinner Buffet(TERRACE & DINING SORA

  • 46 sq m
  • Ocean view
  • Sleeps 5
  • 4 Large Twin Beds and 1 Twin Sofa Bed

(ECO PLAN) SORA KAN /Casual room /Oceanview/ ShowerOnly/BF & Dinner buffet (TERRACE & DINING SORA)

  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 4 Large Twin Beds

SORA KAN CasualTwin 26m2/Mountain View/Breakfast&Dinner Buffet (TERRACE&DINING SORA) /Shower Only

  • 26 sq m
  • Mountain view
  • Sleeps 2
  • 2 Large Twin Beds

(ECO PLAN) SORA KAN / Deluxe room / Ocean view/ Breakfast & Dinner buffet (TERRACE & DINING SORA)

  • 46 sq m
  • Ocean view
  • Sleeps 5
  • 4 Large Twin Beds and 1 Twin Sofa Bed

SORA KAN Junior Suite Room 66m2/ Ocean View/Breakfast & Dinner Buffet (TERRACE & DINING SORA)

  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 3 Large Twin Beds

SORA KAN CasualTwin 33m2/Ocean View/ Breakfast&Dinner Buffet (TERRACE & DINING SORA)/Shower Only

  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Murphy Beds

(No Daily Cleaning) SORA KAN /Deluxe room / Ocean view/ Non Smoking/ Breakfast Buffet

  • 46 sq m
  • Ocean view
  • Sleeps 5
  • 4 Large Twin Beds and 1 Twin Sofa Bed

SORA KAN/Deluxe room/Mountain view/ Breakfast & Dinner buffet (TERRACE,DINING SORA)

  • 51 sq m
  • Mountain view
  • Sleeps 4
  • 2 Large Twin Beds

(ECO PLAN) SORA KAN /Casual room /Oceanview/ ShowerOnly/ Breakfast & Dinner buffet (Ceada Palace)

  • Sleeps 4
  • 4 Large Twin Beds

(No Daily Cleaning)SORA KAN /Casual Twin /Ocean view/ Shower Only/ Non Smoking/ Breakfast Buffet

  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Murphy Beds

SORA KAN /Deluxe room /Ocean view/ Breakfast, Dinner buffet (TERRACE, DINING SORA)(2 to 3 occupancy)

  • 46 sq m
  • Ocean view
  • Sleeps 3
  • 3 Large Twin Beds

SORA KAN Junior Suite Room 66m2/ Ocean View/Breakfast Buffet (TERRACE & DINING SORA)

  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 3 Large Twin Beds

SORA KAN / Deluxe room / Ocean view/ Breakfast & Dinner buffet(Ceada Palace)

  • 46 sq m
  • Ocean view
  • Sleeps 5
  • 4 Large Twin Beds and 1 Twin Sofa Bed

(ECO PLAN) SORA KAN/Standard room/Mountainview/Shower Only/ Breakfast & Dinner buffet (Ceada Palace)

  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

(ECO PLAN) SORA KAN/Standard room/Mountainview/Shower Only/BF & Dinner buffet(TERRACE & DINING SORA)

  • 36 sq m
  • Mountain view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

SORA KAN Standard Room 37m2/ Mountain View/ Breakfast Buffet (TERRACE & DINING SORA)/Shower Only

  • 36 sq m
  • Mountain view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

(ECO PLAN) SORA KAN /CasualTwin /Mountainview/ShowerOnly/BF & Dinner buffet (TERRACE & DINING SORA)

  • 26 sq m
  • Mountain view
  • Sleeps 2
  • 2 Large Twin Beds

HOSHI KAN Premium STD Room Mountain View 35sqm Buffet Breakfast & Dinner Included (WA DINING HOSHI)

  • 35 sq m
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds

SORA KAN Standard Room 37m2/MountainView/Breakfast&DinnerBuffet(TERRACE&DINING SORA)/ShowerOnly

  • 36 sq m
  • Mountain view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

(No Daily Cleaning) SORA KAN /Standardroom /Mountainview/Non Smoking/ Shower Only/ Breakfast Buffet

  • 36 sq m
  • Mountain view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

(No Daily Cleaning) NIJI KAN/ Double room 8F/ Shower Only/ Non Smoking/ Breakfast & Dinner Buffet

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

(ECO PLAN) SORA KAN /CasualTwin /Mountainview/ShowerOnly/Breakfast & Dinner buffet (Ceada Palace)

  • Sleeps 2
  • 2 Large Twin Beds

Similar properties

About the area

Beppu

When you stay at Beppu SUGINOI HOTEL in Beppu, you'll be in the suburbs, within a 5-minute drive of Takegawara Onsen and Aso Kuju National Park. .This family-friendly hotel is 2.7 mi (4.4 km) from Hells of Beppu and 4.8 mi (7.7 km) from Umitamago.

What's nearby

  • Jigokumushikobo Kannawa - 17 min walk - 1.5 km
  • Beppu Park - 2 min drive - 1.9 km
  • Takegawara Onsen - 4 min drive - 4.1 km
  • Hells of Beppu - 5 min drive - 4.4 km
  • Kijima Kogen Park - 11 min drive - 9.4 km

Getting around

  • Beppu Station - 4 min drive
  • Kamegawa Station - 22 min drive
  • Oita Airport (OIT) - 41 min drive

Restaurants

  • ‪春香苑別府本店 - ‬10 min walk
  • ‪ダイニングカフェ荘園小町 - ‬3 min drive
  • ‪シーダパレス - ‬5 min walk
  • ‪Ristorante Azzurri - ‬2 min walk
  • ‪和・styleshop cafe 和蔵 - ‬3 min drive

About this property

Beppu SUGINOI HOTEL

Family-friendly hotel with 2 restaurants and 2 spa tubs
Beppu SUGINOI HOTEL offers 587 accommodations with safes and slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include toilets with an electronic bidet, hair dryers, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

2 spa tubs are on site along with an indoor pool and an outdoor pool. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa the Ceada has 8 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a spa tub.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

Make yourself at home in one of the 587 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have hair dryers and slippers. Conveniences include phones, as well as safes and blackout drapes/curtains.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 spa tubs, hot springs, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.
Grab a bite to eat at TERRACE & DINING SORA, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 9:30 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. A train station pick-up service is provided at no charge, and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
TERRACE & DINING SORA - This buffet restaurant serves breakfast and dinner.
Ceada Palace - This buffet restaurant serves breakfast and dinner. Open daily.

Languages

English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered self-parking on site
  • Free return train station shuttle from 8:00 AM to 8:00 PM

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–9:30 AM: JPY 2200-10000 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • TERRACE & DINING SORA
  • Ceada Palace

Things to do

  • 2 hot tubs
  • Arcade/games room
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Hot springs
  • Indoor pool
  • Karaoke
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping

Family friendly

  • Arcade/games room
  • Bowling alley
  • Children's club (surcharge)
  • Children's pool
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Fridge

Conveniences

  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Newspapers in reception
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Wedding services

Outdoors

  • Garden

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hot springs/mineral springs
  • Hydrotherapy
  • Indoor mineral hot springs (onsen)
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Separate men/women areas in public bath
  • Hot tub
  • Yukata (Japanese robe)

Accessibility

  • This property does not have any lifts

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Electronic bidet
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 20-inch flat-screen TV

Food and drink

  • Fridge

More

  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2200 to 10000 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Breakfast is not included for children using existing bedding.

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Hotel Suginoi
Suginoi
Suginoi Beppu
Suginoi Hotel
Suginoi Hotel Beppu
Suginoi Onsen Hotel Beppu
Suginoi Onsen Hotel Beppu
Suginoi Hotel
Beppu SUGINOI HOTEL Hotel
Beppu SUGINOI HOTEL Beppu
Beppu SUGINOI HOTEL Hotel Beppu

Beppu SUGINOI HOTEL Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 671 out of 1000 reviews" "
Rating 8 - Good. 244 out of 1000 reviews" "
Rating 6 - Okay. 64 out of 1000 reviews" "
Rating 4 - Poor. 11 out of 1000 reviews" "
Rating 2 - Terrible. 10 out of 1000 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

JIHYUN

Stayed 3 nights in Jun 2024

10/10 Excellent

eunmi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Idy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Greta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is really something to be experienced. It is new (2023) and massive - hundreds and hundreds of guests. It is a spa, first and foremost. The rooms are huge, quiet, and elegant; the numerous staff are efficient and multi-lingual. Hot springs in the building, hundreds of guests strolling about in hotel yukata, views of the peaks and ocean. The optional meals are definitely recommended - the food is fantastic and also it is a long hike to get down the mountain. Partner likened it to a luxury cruise ship on land.
Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great resort hotel
Hotel seemed to run very efficiently, despite it being very busy. Lots of entertainment options on site. Top floor onsen in Sorakan is very nice and provides wonderful views of the city. Would recommend for a family trip, but probably not for a romantic trip.
Stayed 1 night in Apr 2024

8/10 Good

andres, Toronto

Stayed 3 nights in Mar 2024

10/10 Excellent

HYESEON

Liked: Cleanliness, staff & service, property conditions & facilities
인포에 있던 안내원이 잘 모르더라. 소라관에 묵었는데 셔틀버스타러 스기노이 팰리스까지 내려감
Stayed 1 night in Mar 2024

10/10 Excellent

WonChul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
벳푸 올인원 최고의 호텔
객실 컨디션도 좋고 무엇보다도 온천, 수영 가능하고 조식,석식 포함되어잇어 호텔 내부에서 즐기기에도 모자랍니다. 다만 연박 시 식사 메뉴가 중복되어 조금 헤비할 수 있습니다, 벳푸 광광지와는 조금 멀리 떨어져있어 호캉스 목적이라면 만족할 것 같습니다.
Stayed 2 nights in Jan 2024

10/10 Excellent

Chun Kit Johnson

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Chun Kit Johnson

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

soo h

Liked: Cleanliness, staff & service, property conditions & facilities
Meals and awesome hot springs on the roof top watching sun set and sun rise.
Stayed 2 nights in Nov 2023

10/10 Excellent

Athena

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for family holiday. Lovely onsen
Stayed 1 night in Oct 2023

10/10 Excellent

Jeffrey

Stayed 2 nights in Sep 2023

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Motoko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place for family with kids
Stayed 1 night in Jun 2023

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with great views. Delicious buffets for both dinner and breakfast. The only issue I would say is that a lot of the on-site activities were closed.
Stayed 1 night in Nov 2022

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family friendly, I would go for longer stay
We stayed in Niji kan, the new and western style tower, close to parking, pools and restaurant. The bed was extra large and sofa turns to bed as well. Very clean and comfortable, TV was a good size as well. It would accommodate many people, like a family with children. In fact there were many young families at the resort.we stayed for 2 nights, but I wish we stayed longer to do everything that they offer. Buffet had a lot of options and was "good". since it served large quantity of guests, the restaurant was big and sometimes hard to find items I wanted. The staff there were very polite, quick and helpful, very good service anywhere you go.
Stayed 2 nights in Sep 2022

8/10 Good

James

Liked: Staff & service, amenities
Stayed 2 nights in Aug 2022

10/10 Excellent

Norielie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb!
It was a very good stay we had. Free breakfast and dinner. The customer service exceeded my expectations! When we got to the hotel and got to the room, we didn’t like it coz it was outdated but when we asked if we can move to another room, no hesitations they gladly helped us and showed the room that was new and kid’s friendly room. We will definitely go back there in a few months. I highly recommend it to those who has kids with them it’s called Nin Ji Kan that’s their new building. Awesome! My regret is I wasn’t able to take a picture of the room. 😞 but I do give always an Honest review.
Stayed 2 nights in Apr 2022

10/10 Excellent

Lianna

Stayed 2 nights in Mar 2022

10/10 Excellent

Laina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2022

6/10 Okay

Sanada

Stayed 1 night in Mar 2022

10/10 Excellent

MASAHIRO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ファミリー向けの施設で伺った中ではベストな部類だと思います。ご飯がバイキングにもかかわらず非常に美味しい。周りには子供向け施設がたくさんある。再訪したいと思わせるホテルです。
Stayed 1 night in Jan 2022

10/10 Excellent

Julie, Shinagawa-Ku

Stayed 1 night in Dec 2021