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Grand Prince Hotel Hiroshima

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Prince Hotel Hiroshima

Exterior
View from property
[18~19F] [Club Floor] Premium Deluxe King Room, Non Smoking
Public bath
Lobby

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Spa
  • Room service
  • Gym

Explore the area

Map
23-1 Motoujina-machi Minami-ku, Hiroshima, Hiroshima-ken, 734-8543
  • Hiroshima Peace Memorial Park
    8 min drive
  • Hiroshima Central Shopping District
    8 min drive
  • Hiroshima City Museum of Contemporary Art
    9 min drive
  • Hiroshima (HIW-Hiroshima - Nishi)
    15 min drive

Room options

View all photos for [18~19F] [Club Floor] King Bed Room, Non Smoking

[18~19F] [Club Floor] King Bed Room, Non Smoking

[18~19F] [Club Floor] King Bed Room, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Floor Twin Room, Non Smoking (16-17F) (For Single Use Only)

In-room safe, desk, iron/ironing board, free WiFi

Premium Floor Twin Room, Non Smoking (16-17F) (For Single Use Only)

  • 23 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Setouchi Resort Floor King Room, Non Smoking (11-15F)

In-room safe, desk, iron/ironing board, free WiFi

Setouchi Resort Floor King Room, Non Smoking (11-15F)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for [Dinner Buffet Included] Setouchi Resort Floor King Room - Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

[Dinner Buffet Included] Setouchi Resort Floor King Room - Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Twin Room, Non Smoking

  • 23.1 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for [Dinner Buffet Included] Setouchi Resort Floor Premier Twin Room - Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

[Dinner Buffet Included] Setouchi Resort Floor Premier Twin Room - Non Smoking

  • 26 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for [Dinner Buffet Included] Standard Twin Room - Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

[Dinner Buffet Included] Standard Twin Room - Non Smoking

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for [18~19F] [Club Floor] Twin Room, Non Smoking

[18~19F] [Club Floor] Twin Room, Non Smoking

[18~19F] [Club Floor] Twin Room, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Triple Room, Non Smoking

  • 26 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Family Room with View Bath, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Family Room with View Bath, Non Smoking

  • 53 sq m
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for [Dinner Buffet Included] Premium Floor King Room - Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

[Dinner Buffet Included] Premium Floor King Room - Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room, Non Smoking (For Single Use Only)

In-room safe, desk, iron/ironing board, free WiFi

Standard Single Room, Non Smoking (For Single Use Only)

  • 23 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for [G7 Suite] Non Smoking Suite Room

In-room safe, desk, iron/ironing board, free WiFi

[G7 Suite] Non Smoking Suite Room

  • 107 sq m
  • Sea view
  • Sleeps 5
  • 4 Large Twin Beds and 1 Double Sofa Bed

View all photos for Setouchi Resort Floor Twin Room, Non Smoking (11-15F)

In-room safe, desk, iron/ironing board, free WiFi

Setouchi Resort Floor Twin Room, Non Smoking (11-15F)

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for [16~17F] [Premium Floor] King Bed Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

[16~17F] [Premium Floor] King Bed Room, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for [16~17F] [Premium Floor] King Bed Room, Non Smoking (For Single Use Only)

In-room safe, desk, iron/ironing board, free WiFi

[16~17F] [Premium Floor] King Bed Room, Non Smoking (For Single Use Only)

  • 23 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Standard Family Room with Miyajima High-Speed Boat Ticket (One Way), Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Family Room with Miyajima High-Speed Boat Ticket (One Way), Non Smoking

  • 53 sq m
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for [18~19F] [Club Floor] Premium Deluxe Twin Room, Non Smoking

[18~19F] [Club Floor] Premium Deluxe Twin Room, Non Smoking

[18~19F] [Club Floor] Premium Deluxe Twin Room, Non Smoking

  • 46 sq m
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for [18~19F] [Club Floor] Luxury Room With View Bath, Non Smoking

[18~19F] [Club Floor] Luxury Room With View Bath, Non Smoking

[18~19F] [Club Floor] Luxury Room With View Bath, Non Smoking

  • 53 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for [Dinner Buffet Included] Standard Triple Room - Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

[Dinner Buffet Included] Standard Triple Room - Non Smoking

  • 26 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for [18~19F] [Club Floor] Premium Deluxe King Room, Non Smoking

[18~19F] [Club Floor] Premium Deluxe King Room, Non Smoking

[18~19F] [Club Floor] Premium Deluxe King Room, Non Smoking

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Standard Twin Room with Miyajima High-Speed Boat Ticket (One Way), Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Twin Room with Miyajima High-Speed Boat Ticket (One Way), Non Smoking

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room with Miyajima High-Speed Boat Ticket (One Way), Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Triple Room with Miyajima High-Speed Boat Ticket (One Way), Non Smoking

  • 26 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for [Dinner Buffet Included] Premium Floor Twin Room - Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

[Dinner Buffet Included] Premium Floor Twin Room - Non Smoking

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Floor Twin Room, Non Smoking (16-17F)

In-room safe, desk, iron/ironing board, free WiFi

Premium Floor Twin Room, Non Smoking (16-17F)

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for [Dinner Buffet Included] Setouchi Resort Floor Twin Room - Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

[Dinner Buffet Included] Setouchi Resort Floor Twin Room - Non Smoking

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for [Dinner Buffet Included] Standard Family Room - Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

[Dinner Buffet Included] Standard Family Room - Non Smoking

  • 53 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Setouchi Resort Floor King Room, Non Smoking (11-15F) (For Single Use Only)

In-room safe, desk, iron/ironing board, free WiFi

Setouchi Resort Floor King Room, Non Smoking (11-15F) (For Single Use Only)

  • 23 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Setouchi Resort Floor Premier Twin, Non Smoking (11-15F)

In-room safe, desk, iron/ironing board, free WiFi

Setouchi Resort Floor Premier Twin, Non Smoking (11-15F)

  • 26 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Setouchi Resort Floor Twin Room, Non Smoking (11-15F) (For Single Use Only)

In-room safe, desk, iron/ironing board, free WiFi

Setouchi Resort Floor Twin Room, Non Smoking (11-15F) (For Single Use Only)

  • 23 sq m
  • Sleeps 1
  • 2 Twin Beds

Similar properties

Exterior

Hilton Hiroshima

Pool
Spa
Free WiFi
Restaurant
4.7 out of 5, Exceptional, (580)
The price is NZ$168
for 1 night
includes taxes & fees
17 Dec - 18 Dec
Hilton Hiroshima

About the area

Hiroshima

With a stay at Grand Prince Hotel Hiroshima in Hiroshima, you'll be 5 mi (8 km) from Hiroshima Castle and 16.8 mi (27.1 km) from Itsukushima Shrine. .This spa hotel is 0.2 mi (0.4 km) from Setonaikai National Park and 4.7 mi (7.5 km) from Hiroshima Green Arena.

What's nearby

  • Hiroshima Peace Memorial Park - 8 min drive - 6.3 km
  • Hiroshima Peace Memorial Museum - 8 min drive - 6.4 km
  • Atomic Bomb Dome - 9 min drive - 7.0 km
  • Hiroshima Green Arena - 9 min drive - 7.6 km
  • Hiroshima Castle - 10 min drive - 8.1 km

Getting around

  • Hiroshima Saka Station - 9 min drive
  • Hiroshimako Station - 16 min walk
  • Hiroshima Airport (HIJ) - 55 min drive

Restaurants

  • ‪憩いの自動販売機コーナー - ‬16 min walk
  • ‪うどん屋 - ‬19 min walk
  • ‪長浜ラーメン博多屋宇品店 - ‬3 min drive
  • ‪炙焼楽群 - ‬14 min walk
  • ‪トップ オブ ヒロシマ - ‬3 min walk

About this property

Grand Prince Hotel Hiroshima

Suburban Hiroshima hotel in Minami Ward with a full-service spa
Grand Prince Hotel Hiroshima offers 510 air-conditioned accommodations with safes and slippers. LED televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, toilets with an electronic bidet, complimentary toiletries, and hair dryers.

This Hiroshima hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna, a fitness center, and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a spa tub. The spa is open daily. There are 3 hot springs open between 6:00 AM and midnight.
Make yourself at home in one of the 510 air-conditioned rooms featuring refrigerators and LED televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find hot springs, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and shopping on site. Guests can catch a ride to nearby destinations on the complimentary area shuttle.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. A train station pick-up service is provided at no charge, and self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Grand Prince Hotel Hiroshima has a restaurant on site.
Nadaman (Japaneses food) - This restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner. Open daily.
Boston Steak & Seafood - This restaurant serves lunch and dinner. Open daily.
Top of Hiroshima - Overlooking the ocean, this restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
Riho Chinese Restaurant - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open select days.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (JPY 1000 per night)
  • Wheelchair-accessible parking available
  • Free local area shuttle
  • Free return train station shuttle

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10:30 AM: JPY 3000 for adults and JPY 1500 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Nadaman (Japaneses food)
  • Boston Steak & Seafood
  • Top of Hiroshima
  • Riho Chinese Restaurant

Things to do

  • Bike rentals
  • Fitness centre
  • Full-service spa
  • Hot springs
  • Sauna
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Free area shuttle
  • Corner/local shop
  • Laundry facilities
  • Fridge
  • Seasonal outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Spa

  • 3 hot springs
  • Aromatherapy
  • Body treatments
  • Facials
  • Hot springs/mineral springs
  • Hot springs open from 6:00 AM to midnight
  • Hot springs water temperature (Celsius) - 26
  • Hydrotherapy
  • Massages
  • Sauna
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • Designated smoking areas
  • Shared microwave

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • LED TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Electric kettle
  • Fridge

More

  • Desk
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests booked in half board rates must check-in by 8 PM to receive dinner.
The hotel's train station shuttle is located at Hiroshima Station's North Exit.
Children ages 4-11 are permitted in the hot springs from 6 AM-10 PM when accompanied by an adult. An entrance fee of JPY 1,000 applies for children ages 4-5 sharing existing bedding. Children ages 3 and younger are not permitted in the hot springs.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 3000 for adults and JPY 1500 for children
  • Self parking fee: JPY 1000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from July to August
Hot springs access available from 6:00 AM to midnight
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests with tattoos are not able to use the onsite public bathing facilities

Property is also known as

Grand Prince Hiroshima
Grand Prince Hotel Hiroshima
Hiroshima Grand Hotel
Hiroshima Grand Prince Hotel
Hiroshima Prince Hotel
Prince Hotel Hiroshima
Prince Hiroshima Hiroshima
Grand Prince Hotel Hiroshima Hotel
Grand Prince Hotel Hiroshima Hiroshima
Grand Prince Hotel Hiroshima Hotel Hiroshima

Grand Prince Hotel Hiroshima Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 552 out of 1001 reviews" "
Rating 8 - Good. 304 out of 1001 reviews" "
Rating 6 - Okay. 94 out of 1001 reviews" "
Rating 4 - Poor. 36 out of 1001 reviews" "
Rating 2 - Terrible. 15 out of 1001 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Loretta, Kirkwood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a bit secluded but we picked it because it was on the water. Super easy to take ferry right outside hotel to go to top attractions. The hotel has multiple restaurants, shopping, travel agency and a convenience store. We didn’t drive nor take advantage of everything the hotel has to offer but we found it easy to catch a cab and enjoyed our stay.
Stayed 2 nights in Sep 2024

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located to the boat leading to the Miyajima island. Great Japanese restaurant on the 20th floor.
Stayed 1 night in Aug 2024

10/10 Excellent

Jahanara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ocwan view, boat ride, breakfast on the skyfloor.
Stayed 1 night in Aug 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Courteous staff at front desk and bell desk.
Stayed 4 nights in Aug 2024

8/10 Good

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities
Rooms are dated, in need of refresh. Door fell off of refrigerator cabinet; carpet, walls and furnishings all clearly 30 years old. The upcharge to use the pool is absurdly high; 20 dollars per person per day. Staff was friendly and food in restaurants was excellent. The views are AMAZING. The ferry to Itsukushima was convenient and a fun way to travel to this island location. It was faster and cheaper than a cab, must make reservations each way. The hotel is a bit remote from Hiroshima proper, so if you’re looking to spend a lot of time in the city you might choose another location.
Stayed 2 nights in Aug 2024

8/10 Good

Seonaid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Paid a little extra to secure an ocean view (v's city and mountain view. We really enjoyed watching the life of the natural harbour go about daily activities. Hotel is remote to eateries, shops and other commercial facilities apart from what is in the hotel complex. It is central to ferries for island access, there are local walks in natural areas around the hotel and regular buses (resort and local) to Hiroshima city, Lovely little Yakiniku restaurant LaGoon is an easy walk from the hotel.
Stayed 3 nights in Jul 2024

10/10 Excellent

Emma

Stayed 2 nights in Aug 2024

10/10 Excellent

Christian

Stayed 2 nights in Jul 2024

6/10 Okay

William

Stayed 1 night in Jul 2024

8/10 Good

Nicholas

Stayed 1 night in Jul 2024

10/10 Excellent

Anandha, Beckenham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is awesome. And the boat to take to you to Miyajima is just right at the pier of this same hotel!
Stayed 2 nights in Jul 2024

6/10 Okay

Denise

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Rahul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel ever! The rooms were nice and clean and this was a G7 hotel which was very cool to find out. The view of the island across was amazing and the ferry to the island was only 25 minutes. Definitely worth staying in! Also make sure to check out the gallery for the G7 meeting. Enjoy!
Stayed 1 night in Jul 2024

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Grand Prince Hotel is a beautiful property. The staff went above and beyond to assist us. The rooms are spacious and clean. There is a lovely onsen and pool. The hotel is outside of Hiroshima downtown, about a 20 minute bus ride. The bus stop is right at the hotel front door. They offer a free shuttle service to and from the train station (needs to be booked in advance for arrival). They also have their own ferry which will take you to Miyajima Island, for a fee. I would highly recommend this property.
Stayed 1 night in Jul 2024

10/10 Excellent

Reyjim

Liked: Cleanliness, staff & service
We like the room because it’s a ocean view but it was a little disappointed because there’s no smart tv bec we want to watch You tube but it’s ok the hotel is really amazing bec we glad to saw the place&pics of G7summit..again thank you so much…
Stayed 1 night in Jul 2024

10/10 Excellent

Momoko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Lynette

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was top notch at this hotel. It didn't matter who we spoke to (front desk, waitstaff, gift shop attendant) everyone was very helpful and welcoming. I made a note in my reservation (on Expedia, a third party website) that we would need a crib and they paid attention. Not only was the crib there, but they provided a robe and tiny slippers. Granted, my child is 10 months old but it's the thought that counts! Breakfast is not complimentary but I do believe eating at their restaurants are worth it. The food always tasted fresh and was a major bang for our buck. The only issue we had was the air conditioning. Our 4 day trip consisted of sunny days ranging between 89 to 95 degrees Celsius. Even with the levels turned down low, our room would still be warm. I would still recommend this hotel, I would just return in the cooler months
Stayed 4 nights in Jul 2024

10/10 Excellent

Thomas

Stayed 1 night in Jun 2024

10/10 Excellent

kozue

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view from our room
Stayed 1 night in Jul 2024

8/10 Good

Benjamin

Stayed 2 nights in Jun 2024

10/10 Excellent

Laura

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and Service was excellent.
Stayed 2 nights in Jun 2024

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing hotel with stunning views and staff that went above and beyond to help us. The free bus to Hiroshima station was very helpful and the jetty for the ferry to Miyajima Island were very convenient. Breakfast at the top of the hotel was fantastic. Dinner options are a little limited if you are wanting something light or not too expensive.
Stayed 1 night in Jun 2024

10/10 Excellent

an pang, Arcadia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Secluded upscale hotel on a peninsula. Sore of the 2023 G7 summit. Grand and beautiful lobby. Great view from the top floor restaurant. Be sure to book a room with ocean view.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jeffrey

Stayed 1 night in Jun 2024