Parkhotel Hitzacker

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December 2024
January 2025

Photo gallery for Parkhotel Hitzacker

Sauna, steam room, hot stone massages, body scrubs, facials
Standard Double Room, 1 Double Bed
Indoor pool
Fireplace
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Spa
  • Room service
  • Pool
  • Breakfast included
  • Laundry

Explore the area

Map
Am Kurpark 3, Hitzacker, NI, 29456
  • Hitzacker Castle
    10 min walk
  • Elbhöhen-Wendland Nature Park
    11 min walk
  • Old Customs House
    18 min walk
  • Lueneburg (ZOG)
    47 min drive

Room options

Standard Double Room, 1 Double Bed

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

Standard Single Room

  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

Similar properties

About the area

Hitzacker

Located in Hitzacker, Parkhotel Hitzacker is in a rural location, within a 5-minute drive of Old Customs House and Hitzacker Archaeological Centre. .This spa hotel is 0.5 mi (0.9 km) from Elbhöhen-Wendland Nature Park and 1.2 mi (1.9 km) from Hitzacker Castle.

What's nearby

  • Hitzacker Castle - 10 min walk
  • Old Customs House - 18 min walk
  • Hitzacker Archaeological Centre - 19 min walk
  • Jod Sole Spa - 29 min drive
  • alpincenter Hamburg-Wittenburg - 59 min drive

Getting around

  • Hitzacker Station - 5 min drive
  • Hamburg Airport (HAM) - 114 min drive

Restaurants

  • ‪McDonald's - ‬12 min drive
  • ‪Eiscafe Venezia - ‬17 min walk
  • ‪Eiscafe del Pizzo - ‬12 min drive
  • ‪Fritz - ‬13 min drive
  • ‪Café am Michaelshof - ‬11 min drive

About this property

Parkhotel Hitzacker

Hotel with a full-service spa, near Old Customs House
Parkhotel Hitzacker offers 90 accommodations with safes and complimentary newspapers. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include hot stone massages, facials, body scrubs, and manicures and pedicures. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including Ayurvedic. The spa is open daily.
Make yourself at home in one of the 90 guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Enjoy international cuisine at Pavillon, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). A complimentary full breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include complimentary newspapers in the lobby, multilingual staff, and luggage storage. Planning an event in Hitzacker? This hotel has 460 square feet (43 square meters) of space consisting of conference space and 6 meeting rooms. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 7:00 AM and 10:00 AM.
Pavillon - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Pavillon

Things to do

  • Bike rentals
  • Billiards/pool table
  • Full-service spa
  • Hiking/biking trails
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Cots/infant beds (surcharge)
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • Front desk (limited hours)
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Conference space (460 square feet)
  • Meeting rooms - 6

Outdoors

  • Garden
  • Terrace

Spa

  • 3 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Cots/infant beds (surcharge)
  • Heating
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV

More

  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from January 11 2025 to January 26 2025 (dates subject to change):
  • Dining venue(s)

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 12 per pet, per day
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.00
Cribs (infant beds) are available for EUR 30.0 per night

Important information

Optional extras

  • Pet fee: EUR 12 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 30.0 per night
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts debit cards and cash
Cashless transactions are available

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Parkhotel Hitzacker
Parkhotel Hotel Hitzacker
Parkhotel Hitzacker Hotel
Parkhotel Hitzacker Hotel
Parkhotel Hitzacker Hitzacker
Parkhotel Hitzacker Hotel Hitzacker

Parkhotel Hitzacker Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 16 out of 46 reviews" "
Rating 8 - Good. 24 out of 46 reviews" "
Rating 6 - Okay. 3 out of 46 reviews" "
Rating 4 - Poor. 3 out of 46 reviews" "
Rating 2 - Terrible. 0 out of 46 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Grant, Oregon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Just passing through, nice comfortably and friendly staff
Stayed 1 night in May 2018

10/10 Excellent

Bernadette, Clitheroe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
our stay in Hitzacker
The hotel was lovely. Friendly staff who spoke English. The restaurant was very good and a great choice for breakfast. Catered for my gluten free needs. A little out of town but that was not a problem to us. Well worth a visit.

4/10 Poor

Berit, Sweden

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Grotty old hotel with nice restaurant & location
Hotel with a nice restaurant, but apart from that this was a dump. The bed in our room was in fact a sofa bed, probably from the seventies, worn like a hammock and uncomfortable. The whole hotel is in severe need of some TLC. Most of it does not seem to have been maintained much for decades. Spa was a grotty couple of pools and a sauna (that was Clean and ok).

8/10 Good

Ursula

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

8/10 Good

Anja

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Das Gesamtpaket überzeugt. Der Wellnessbereich ist schön mit Pool, Whirlpool, Solarium, Sauna, Tauchbecken und Dampfbad. Es gibt zwei Ladesäulen für E-Kfz., einen Abstellraum für Fahrräder und auch sonst ist vieles zu Fuß zu erreichen. Das Zimmer war in Ordnung - in die Ecken und unter das Bett darf man nicht schauen, funktioniert aber alles. Das Essen und der gute Service und die niedlichen Zwerge haben uns schon zum 2. Mal hergelockt. War ein schönes Wochenende zu zweit.
Stayed 2 nights in Jun 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Bo

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Horst

Liked: Cleanliness, staff & service, property conditions & facilities
Gern wieder
Sehr schöne, ruhige Lage oberhalb des Ortes. Schöner "grüner" Spazierweg durch den Kurgarten in den wunderhübschen Ort. Hotel äußerlich ein Zweckbau. Zimmer und Bad renoviert, gemütlich, angemessene Größe. Etwas harte Matratzen. Speiseräume sehr groß, zwar unterteilt, aber nicht anheimelnd. Empfehlenswert die Außenterrasse. Speisen ok. Beim Frühstück könnte schneller nachgelegt werden. Hallenbad und Sauna sind schon etwas älter, aber schön groß zum Schwimmen. Der Garten ist etwas verwildert, (gefällt uns sehr so) mit einigen Liegen, ruhig. Besonders erwähnenswert die Höflichkeit und Hilfsbereitschaft des gesamten Teams, man/frau fühlt sich umsorgt.
Stayed 4 nights in Sep 2023

8/10 Good

Stefan

Stayed 1 night in Nov 2022

8/10 Good

Karsten

Liked: Cleanliness, staff & service, amenities
Etwas in „die Jahre“ gekommenes Hotel, was sich an der Einrichtung und teilweise „bunten“ Zusammenstellung der Gestaltung ablesen lässt. Aber freundliches und aufmerksames Personal und sehr sauber! Sehr, sehr ruhige Lage, zu Fuß in die historische Altstadt ca. 10 Minuten.
Stayed 1 night in Sep 2022

10/10 Excellent

Juergen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zwischenstopp in Hitzacker
Schönes ruhiges Hotel an der Elbe mit super freundlichem Personal. Essen im Hotel war auch sehr gut.
Stayed 1 night in Jun 2022

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022

4/10 Poor

Jan

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Die Einrichtung ist von einer unmodernen, lieblosen Zimmerausstattung geprägt. Die Zimmer wirken insgesamt kalt. Im Zimmer war - auch zur verabredeten Check-In-Zeit - noch ein starker Chlorgeruch wahrzunehmen. Offenkundig werden zudem die Schönheitsreparaturen (Streichen der Geländer etc) unterlassen. "Einzigartig" ist zudem die Auswahl der Bilder in den Fluren. Über Geschmack lässt sich aber nicht streiten... Das Personal war hingegen sehr freundlich, unkompliziert und verständnisvoll.
Stayed 1 night in Apr 2022

10/10 Excellent

Erik

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles soweit gut. Allerdings sollte die Fernbedienung (Fernseher) gereinigt und desinfiziert sein
Stayed 1 night in Jul 2020

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
...komme gerne wieder...
... Jetzt schon das 2x da gewesen, Essen und Bad wie immer top.... Wellness auch sehr sehr angenehm dort.... Hoffentlich ist Corona bald vorbei und man kann das leckere Frühstück s Buffet genießen.... Frühstück so aber auch sehr gut und lecker kein Wunsch bleibt offen...
Stayed 3 nights in Jun 2020

8/10 Good

Rita

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Waren sehr zufrieden
Stayed 3 nights in Jun 2020

10/10 Excellent

Heide

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Auf uns hat das SEHR freundliche Personal einen hervorragenden Eindruck hinterlassen. Trotz der Widrigkeiten der sog. Corona- Zeit sind alle ausgesprochen zuvorkommend bedient worden.Wir werden dieses Hotel ganz bestimmt wieder aufsuchen.
Stayed 3 nights in Jun 2020

10/10 Excellent

Folker

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Julia, Niedersachsen

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Insgesamt hatten wir ein sehr schönes, entspanntes und erholsames Wochenende im Parkhotel Hitzacker. Zwar ein bißchen in die Jahre gekommen, aber sauber. Auch das Schwimmbad und die Sauna genossen wir. Der einzige Grund warum wir u.U. nicht wieder kommen würden, waren die Betten. Sehr weich und seeehr durch gelegen. Nach der zweiten Nacht darin hatte ich große Rückenschmerzen und konnte kurz nach Sonnenaufgang nicht mehr schlafen, da Liegen darin nicht mehr möglich war. Schade! Auch der hohe Einstieg in die Duschkabine ist für ältere Menschen und solche die sich nicht mehr so gut bewegen können, ohne Hilfe nicht zu bewältigen. Positiv hervorzuheben ist jedoch die Auswahl am Frühstücksbuffett und das aufmerksame Personal.
Stayed 2 nights in Sep 2019

8/10 Good

Jakob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Positiv: ruhige Lage, gutes Frühstück, freundliches Personal Negativ: Zimmer war sehr stickig, warm (Fenster offensichtlich nicht geöffnet); Handtücher recht "dünne Lappen".
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
die BETTEN sind nicht zu empfehlen sind total durchgelegen hatte nach der Nacht die nicht erholsam war Rücken SCHMERZEN:Schade.sonst alles ok
Stayed 1 night in Mar 2019

8/10 Good

Petra, Hamburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr freundliches Personal und viel Platz im Restaurant mit guter Küche. Leider sind schon auf der Internetseite und im Hotel Informationen mangelhaft.
Stayed 1 night in Dec 2018

8/10 Good

Karsten

Liked: Cleanliness, staff & service
Slidt men charmerende
Charmerende sted. Dog mest ældre gæster. Men dejlig område til gåture osv. Supervenligt personale. Er lidt slidt, men har charme.
Stayed 1 night in Aug 2018