Quality Inn & Suites

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn & Suites

Lobby
Outdoor pool, open 10:00 AM to 10 PM, pool loungers
Room, 2 Queen Beds, Accessible, Non Smoking
Property entrance
Lobby

Reviews

6.8 out of 10

Popular amenities

  • Pool
    Pool
  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning

Explore the area

Map
422 E 32nd St, Holland, MI, 49423
  • Hope College
    3 min drive
  • Holland Hospital
    4 min drive
  • Holland Community Aquatic Center
    4 min drive
  • Holland, MI (HLM-Park Township)
    11 min drive

Room options

Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Holland

With a stay at Quality Inn & Suites in Holland, you'll be within a 15-minute drive of Lake Michigan and Hope College. .This hotel is 1.7 mi (2.8 km) from Holland Community Aquatic Center and 1.8 mi (2.9 km) from Lakeshore Health Partners.

What's nearby

  • Hope College - 3 min drive - 2.9 km
  • Holland Community Aquatic Center - 4 min drive - 2.8 km
  • Dutch Village - 4 min drive - 5.6 km
  • New Holland Brewing - 4 min drive - 3.7 km
  • Windmill Island - 7 min drive - 5.2 km

Getting around

  • Holland Station - 4 min drive
  • Gerald R. Ford International Airport (GRR) - 40 min drive

Restaurants

  • ‪Starbucks - ‬2 min drive
  • ‪Captain Sundae - ‬4 min drive
  • ‪Taco Bell - ‬3 min drive
  • ‪Petrino's Pizzeria - ‬4 min drive
  • ‪Skiles Tavern - ‬4 min drive

About this property

Quality Inn & Suites

Hotel in Holland with free breakfast and a fitness center
Quality Inn & Suites offers 71 air-conditioned accommodations with coffee/tea makers and hair dryers. 40-inch LCD televisions come with satellite channels and pay movies.

Bathrooms include shower/tub combinations. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 71 air-conditioned rooms featuring LCD televisions. Satellite television is provided for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include coffee/tea makers and irons/ironing boards, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a vending machine.
A complimentary on-the-go breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
A complimentary on-the-go breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • ATM/banking services
  • Free newspapers in reception
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping

Business services

  • Business centre

Outdoors

  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 40-inch LCD TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 10 PM

Property is also known as

Comfort Inn Holland
Comfort Inn Hotel Holland
Quality Inn Holland
Quality Holland
Quality Inn & Suites Hotel
Quality Inn & Suites Holland
Quality Inn & Suites Hotel Holland

Quality Inn & Suites Reviews

Reviews

6.8
Rating 10 - Excellent. 139 out of 735 reviews" "
Rating 8 - Good. 246 out of 735 reviews" "
Rating 6 - Okay. 168 out of 735 reviews" "
Rating 4 - Poor. 125 out of 735 reviews" "
Rating 2 - Terrible. 57 out of 735 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

5.8/10

Amenities

6.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

6/10 Okay

Fadi

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Once I checked in to my room, I have opened the bed sheet and it was dirty has spots of blood in different areas, the pillow cases was not clean and the bathroom is also used and dirty . The room carpet was in very bad condition (old over used and never been shampoo) our socks turned black after we walked on the carpet , the carpet was really sticky and very dirty . The staff was helpful and the breakfast young lady was also kind and hard worker, the breakfast was very busy of guests during weekend , but she was trying her best to refill the counter with more food and supplies.
Stayed 2 nights in Aug 2024

6/10 Okay

Sharon

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property was completely run down area around the pool w as torn up workout room smelled
Stayed 1 night in Aug 2024

4/10 Poor

Najeeb

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor breakfast and dirty Rooms
Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service
Unprofessional
No elevator, which was not noted anywhere on the website. DirecTV service was terrible, some channels had service most had no signal. Was like that all weekend. Staff at the front desk couldn't even check us out on Sunday morning. We had to wait for another staff member. Breakfast items were gone before 8:00. I sat in the lobby area for nearly two hours one morning and didn't see any staff checking items or picking up trash left by guests. Other members of my group had the door to their room propped open all day after staff cleaned their room. Luckily, nothing was taken.
Stayed 3 nights in Aug 2024

2/10 Terrible

Rhonda

Stayed 1 night in May 2024

10/10 Excellent

Florence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

2/10 Terrible

Terry

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
It started with one woman on the phone to check us in. We waited about 10 mins to get checked in. The room was ok. The TV kept going off. Then there was no TV from Thursday night till around 4 pm Friday. Being we would be visiting family on Friday we told the cleaning lady to clean our room on Saturday. When we arrived back to Quality Inn our room door was left open by the cleaning lady. Right away we notified the front desk. Told her we wanted to talk to her manager, because she was having trouble understanding English. She called her manager and would not let me speak to her. Told us she would be in at 8 am to look at cameras to see who & why the door was left open. We went to the front desk at 8:15 am still no manager front desk lady said she won’t be in till 10 am. We told her we are Meeting family at 9 am for breakfast. We did not appreciate the run around we received from the front desk woman. Why would the cleaning lady go into our room & not even clean it? And leave the door open? Just saying we will never stay at a Quality Inn again. We stayed 3 nights.
Stayed 3 nights in Aug 2024

6/10 Okay

Rachel

Travelled with group
The main lobby was always hot and muggy and there were stains all over the carpets.
Stayed 3 nights in Aug 2024

4/10 Poor

Debra

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The management was very poor — I felt unsafe with my daughter and her friend.
Stayed 2 nights in Jul 2024

4/10 Poor

sarah

Travelled with family
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Needs an uodate
Carpet was damp from cleaning, lobby & halls were very hot, no elevator for second floor guests, disinterested staff, repairs needed, older hotel. However, very comfy bed & pillows.
Stayed 1 night in Aug 2024

10/10 Excellent

Lois, Fitchburg

Clean, good breakfast, everything worked well. Convenient to major road.
Stayed 5 nights in Jul 2024

8/10 Good

Angie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

6/10 Okay

Pete, Farmington Hills

Travelled with partner
Average cleanliness. Nothing great, nothing poor. Close to Holland which is nice.
Stayed 1 night in Jul 2024

4/10 Poor

Nanci

Disliked: Property conditions & facilities
Not the room we booked
Did not get the room we booked. Booked a suite with pull out couch it was nowhere to be found Had a huge tub in middle of room - gross.
Stayed 1 night in Jul 2024

8/10 Good

Gina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Carpet on Stairs and Hallway Smelled
The only issue was when we walked upstairs to our room and the hallway the carpets looked dirty and smelled bad. The carpet in our room looked like it was never shampooed. Good thing for the air conditioning to run.
Stayed 1 night in Jul 2024

8/10 Good

GEORGE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to major road so easy to get to shopping and dining
Stayed 2 nights in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort
Disliked: Staff & service
Not so, so-so
Bed was comfortable, room was spacious, price was reasonable by comparison of other hotels (nearly double). The bad: No elevator; No TV reception (Xfinity), and below avg breakfast spread. I wouldn't "not" stay there again but it would either be the price, or availability that would make that decision.
Stayed 2 nights in Jul 2024

6/10 Okay

Mark

Travelled with group
Liked: Cleanliness, staff & service
Veey helpful - and friendly-front desk young lady!
Stayed 1 night in Jul 2024

4/10 Poor

Jonathan

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stains on ceiling, electrical outlet was out of the wall. Overall, would not stay here.
Stayed 2 nights in Jul 2024

10/10 Excellent

Fred J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Kathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We arrived about midnight at the hotel due to a massive rain storm which delayed our dangerous and slow drive. We were delighted to be greeted by a friendly and efficient desk representative. We were also delighted that our room reservation requests were honored and reserved for us. Being people with physical challenges always makes overnight lodging more uncertain but the Holland Quality Inn (south) was a great property and location. The bathroom with walk-in shower was both functional and beautiful. Our rooms had both a microwave and a mini fridge/freezer. The AC unit ran smooth and quiet. My only comment would be that the natural progression of thought toward providing total room functionality not only for the physically challenged but also the growing retired population would be applied to the bed height. If a bathroom can be reconfigured, apply to same concepts to the bed. I don't know who thought raising the height of the bed was a good idea but for some of us, it comes close to choosing to sleep in the desk chair because it is so difficult to get into a bed that high. There is, however, an quick and easy solution-cut 4-5 inches off the bed frame which looks to be just an aesthetic element anyway. Loose the excess height and make the bed more accessible rather than having a guest feel as if they have to attempt an ascent on Mt McKinley for a good night's rest. Also the breakfast was nice mix of grab&go and the more traditional sit down breakfast selections.Good coffee.
Stayed 1 night in Jul 2024

6/10 Okay

Kim

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Jeffrey

Travelled with family
No elevator for upstairs rooms. Room was less clean than it should have been when we arrived.
Stayed 1 night in Jul 2024

4/10 Poor

asem

Disliked: Staff & service, property conditions & facilities
The hotel did not have elevator we had to take everything on the stairs, the breakfast was very average not much option , the third day I called the front desk to request a cleaning service no one did , the day of check out the house keeping came to the room at 10 before we leave our check out time was 11
Stayed 3 nights in Jul 2024

6/10 Okay

Jennifer

Staff for check in after 9pm was scarce. Had to search the grounds for someone to help me . Was disappointed it advertised heated pool but the pool did not feel heated and appeared to be unkempt. Room was clean .
Stayed 2 nights in Jun 2024