Well, to start we were greeted with a urine aroma when we walked into our room. My family would have checked out when that happened and gone somewhere else but being the 4th of July, all was sold out. The first night we called the front desk when we noticed we only had two (very small) bath towels for four people. I wanna say I called 4-5 times and got no answer. That happened on all three of our nights there. Each night I ended up driving to the front desk. First night, she tells me that they are out of bath towels but she can give me pool towels. No big deal. I get back to the room and my son is freezing so I tried calling again for a blanket, no answer. I wasn’t driving up there again. He was freezing for two nights because we had a second similar experience when trying for a blanket night two. We also had to get toilet paper from Winn Dixie because the room wasn’t cleaned and when I mentioned they said I would need to request it. Mind you, this was on one of my drives to the front desk because they don’t answer the phone.
The hallways are all tile which is obviously easier to clean and prevents wet carpet smelling moldy. However, it created a very loud environment where you could hear every word of all the people going to and from their rooms. This went on all day and night.
Overall, it’s gonna be a never again for us.
There was also a sign saying that the pool was closed the next day. We weren’t there for the pool but I would’ve been real pissed if we were.