Mandarin Oriental, Hong Kong

5.0 star property

Photo gallery for Mandarin Oriental, Hong Kong

View from property
Cafe
Indoor pool
Hypo-allergenic bedding, minibar, in-room safe, desk
Bar (on property)

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking available
  • Pool
  • Bar
  • Spa

Explore the area

Map
5 Connnaught Road, Central, Hong Kong
  • Lan Kwai Fong
    ‪6 min walk‬
  • The Peak Tram
    ‪9 min walk‬
  • Soho
    ‪12 min walk‬
  • Hong Kong (HKG-Hong Kong Intl.)
    ‪32 min drive‬

Room options

Club Twin Room (Statue Square View)

  • 40 sq m
  • Partial sea view
  • Sleeps 3
  • 2 Twin Beds

Club Room, 1 King Bed (Statue Square View)

  • 40 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Mandarin, Club Room, 1 King Bed

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Club Twin Room, Harbour View

  • 40 sq m
  • Harbor view
  • Sleeps 3
  • 2 Twin Beds

Club Room, 1 King Bed, Harbour View

  • 40 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Suite (Lichfield)

  • 80.9 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Club Superior Twin Room

  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Club Superior Room, 1 King Bed

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Room - King

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Club Twin Room, City View

  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Club Room, 1 King Bed, City View

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Suite (Meiji)

  • Sleeps 3
  • 1 King Bed

Junior King Suite

  • 47 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Suite (Macau)

  • Sleeps 3
  • 1 King Bed

Suite (Tamar)

  • Sleeps 3
  • 1 King Bed

King Suite - City View

  • 72 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Twin Room, Harbour View

  • 40 sq m
  • Harbor view
  • Sleeps 3
  • 2 Twin Beds

King Room - Harbour View

  • 40 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Twin Room, 2 Single Beds (Statue Square View)

  • 40 sq m
  • Partial sea view
  • Sleeps 3
  • 2 Twin Beds

King Room - Statue Square Room

  • 40 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Twin Room, City View

  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

King Room - City View

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Room - Twin

  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Suite (Howarth)

  • Sleeps 3
  • 1 King Bed

Suite (Status Sqaure)

  • 72 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

King Suite - Harbour View

  • 72.0 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Hong Kong

Mandarin Oriental, Hong Kong is in the heart of Hong Kong, within a 5-minute walk of Legislative Council Building and Landmark Shopping Area. .This family-friendly hotel is 0.2 mi (0.3 km) from IFC Mall and 0.4 mi (0.7 km) from Central Ferry Piers.

What's nearby

  • IFC Mall - 4 min walk - 0.4 km
  • Lan Kwai Fong - 6 min walk - 0.6 km
  • The Peak Tram - 9 min walk - 0.8 km
  • Central Ferry Piers - 10 min walk - 0.9 km
  • Soho - 12 min walk - 1.0 km

Getting around

  • Hong Kong Central Station - 2 min walk
  • Ice House Street Tram Stop - 3 min walk
  • Hong Kong International Airport (HKG) - 32 min drive

Restaurants

  • ‪星巴克 - ‬2 min walk
  • ‪81⁄2 Otto E Mezzo Bombana - ‬2 min walk
  • ‪星巴克 - ‬4 min walk
  • ‪Catchic Restaurant And Bar - ‬3 min walk
  • ‪Nodi - ‬4 min walk

About this property

Mandarin Oriental, Hong Kong

Luxury Hong Kong hotel connected to a shopping center, steps from Legislative Council Building
Mandarin Oriental, Hong Kong offers 447 air-conditioned accommodations with DVD players and minibars. A pillow menu is available. Smart televisions come with cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Mandarin Spa has massage/treatment rooms and couples treatment room(s). Services include Thai massages, facials, body wraps, and body scrubs. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Make yourself at home in one of the 447 air-conditioned rooms featuring minibars and Smart televisions. Cable programming and DVD players are provided for your entertainment, with wired and wireless internet access available for a surcharge. Partially open bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a sauna. Additional features at this hotel include wireless internet access (surcharge), concierge services, and babysitting (surcharge).
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include wired internet access (surcharge), a 24-hour business center, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Mandarin Oriental, Hong Kong has a restaurant on site.
24-hour room service is available.

Awards and affiliations

Mandarin Oriental, Hong Kong is listed in the 2022 Condé Nast Traveler Gold List of the world's best places to stay.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, German, Italian, Japanese, Korean, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (HKD 190 per day); wired internet (surcharge)
  • Available in some public areas: WiFi (HKD 190 per 24-hour period); wired internet (surcharge)

Parking and transport

  • Valet parking on site (HKD 600 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: HKD 372 for adults and HKD 251 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • DVD player
  • Free cot
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Spa treatment rooms
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Partially-open bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Pay films
  • Smart TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Composting
  • Desk
  • Eco-friendly toiletries
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for HKD 678.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately HKD 372 for adults and HKD 251 for children
  • Fee for in-room wireless internet: HKD 190 per day (rates may vary)
  • Fee for in-room wired internet: HKD 190 per day (rates may vary)
  • Fee for wireless internet in public areas: HKD 190 per 24-hour period (rates may vary)
  • Fee for wired internet in public areas: HKD 190 per 24-hour period (rates may vary)
  • Valet parking fee: HKD 600 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: HKD 678.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hong Kong Mandarin Oriental
Mandarin Oriental
Mandarin Oriental Hong Kong
Mandarin Oriental Hong Kong Hotel
Mandarin Oriental Hotel Hong Kong
Mandarin Hong Kong
Mandarin Oriental, Hong Kong Hotel Hong Kong
Mandarin Oriental, Hong Kong Hotel
Mandarin Oriental, Hong Kong Hong Kong
Mandarin Oriental, Hong Kong Hotel Hong Kong

Mandarin Oriental, Hong Kong Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 742 out of 897 reviews
Rating 8 - Good. 109 out of 897 reviews
Rating 6 - Okay. 22 out of 897 reviews
Rating 4 - Poor. 10 out of 897 reviews
Rating 2 - Terrible. 14 out of 897 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Steven

Stayed 3 nights in Dec 2024

6/10 Okay

gail

Travelled with family
Liked: Cleanliness
Overall experience was alright, for the price point, we’ve definitely experienced better within Hong Kong
Stayed 1 night in Dec 2024

10/10 Excellent

Malea

Liked: Cleanliness
Great breakfast
Stayed 2 nights in Dec 2024

10/10 Excellent

Fei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is renovated, everything is perfect for my family. It has a sofa bed for my daughter! The service they provided is very detailed and thoughtful! I have been stayed at lots of top hotels around world. This one is the best! Highly recommended their dining, specially the cake shop!
Stayed 4 nights in Dec 2024

2/10 Terrible

Jun

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

khodr

Stayed 6 nights in Nov 2024

2/10 Terrible

Kwan Wai Jeffrey

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Young

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and services Must stay in hong kong
Stayed 2 nights in Dec 2024

10/10 Excellent

Ivelin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best HOTEL IN THE WORLD. period
Stayed 5 nights in Nov 2024

10/10 Excellent

Robert

Nice staff
Stayed 2 nights in Nov 2024

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property
Stayed 2 nights in Oct 2024

10/10 Excellent

Eric Douglas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the stay
Comfortable room. Nice condition. Great restaurant & bar: The Aubrey Very friendly staff.
Stayed 6 nights in Oct 2024

10/10 Excellent

Stephen M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been to lots of great hotels around the world. The service at the Mandarin Oriental Hong Kong tops them all, or at least none are better. We'd recommend ponying up for a Club room; service is great throughout the hotel, but the Club floor took it to another level & provided a great respite after our days touring Hong Kong. Wow!
Stayed 4 nights in Oct 2024

10/10 Excellent

kareem

Liked: Cleanliness, staff & service, property conditions & facilities
Everything good?
Stayed 5 nights in Sep 2024

10/10 Excellent

YINGQIAO

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very professional and the service is thoughtful and meticulous. I’m very satisfied and will come again next time.
Stayed 2 nights in Sep 2024

10/10 Excellent

Philip, OXFORD

Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel
Stayed 3 nights in Sep 2024

8/10 Good

SOK WA

Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
As you would expext froma Mandarin Oriental, exceptional
Stayed 3 nights in Sep 2024

10/10 Excellent

Ricardo

Stayed 1 night in Sep 2024

10/10 Excellent

Khadija

Stayed 2 nights in Sep 2024

10/10 Excellent

Iris

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Service from all the staff is wonderful and very thoughtful. Specially to Karen from the front desk and Joven from the concierge. Wonderful experience and warm hospitality. Thanks to all staff in Mandarin Oriental.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is our new favourite hotel in Hong Kong. Beautiful room as well as friendly knowledgeable staff!
Stayed 3 nights in May 2024