The Mercer is centrally located in Hong Kong, a 4-minute walk from PMQ and 6 minutes by foot from Soho. .This hotel is 1 mi (1.6 km) from The Hong Kong Observation Wheel and 1.1 mi (1.8 km) from Tai Kwun - Centre for Heritage and Arts.
What's nearby
Hong Kong - Macau Ferry Terminal - 4 min walk - 0.4 km
Soho - 6 min walk - 0.6 km
Lan Kwai Fong - 9 min walk - 0.8 km
The Hong Kong Observation Wheel - 17 min walk - 1.5 km
Hong Kong Convention and Exhibition Centre - 4 min drive - 2.7 km
Getting around
Sheung Wan Station - 2 min walk
Hong Kong Central Station - 12 min walk
Hong Kong International Airport (HKG) - 33 min drive
Restaurants
2 Cafe - 2 min walk
Samsen - 1 min walk
Ăn Chơi - 1 min walk
Zoo - 1 min walk
Cafe Queen's - 1 min walk
About this property
The Mercer
Art Deco hotel with a 24-hour fitness center and a 24-hour front desk
The Mercer offers 55 air-conditioned accommodations with laptop-compatible safes and espresso makers. Select Comfort beds feature down comforters and premium bedding. LED televisions come with cable channels and Netflix. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads, and hair dryers.
This Hong Kong hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 55 air-conditioned rooms featuring espresso makers and LED televisions. Your Select Comfort bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and rainfall showerheads.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services.
Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk.
Languages
Chinese (Cantonese), Chinese (Mandarin), English, Thai
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Limo/town car service
Things to do
24-hour gym
Family friendly
Laundry facilities
Mini-fridge
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible registration desk
Room amenities
Bedroom
Blackout drapes
Down comforter
Premium bedding
Select Comfort mattress
Bathroom
Deep soaking bathtub
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Towels provided
Entertainment
LED TV with cable channels
Netflix
Streaming services
Food and drink
Electric kettle
Espresso maker
Mini-fridge
More
Air conditioning
Desk
Free local calls
Iron/ironing board
Laptop workspace
Laptop-compatible safe
Phone
Window screens
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Payment types
Important information
Optional extras
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Only registered guests are allowed in the guestrooms
Property is also known as
Mercer Boutique
Mercer Boutique Hong Kong
Mercer Boutique Hotel
Mercer Boutique Hotel Hong Kong
Mercer Hong Kong Hotel
Mercer Hong Kong
The Mercer Hotel Hong Kong
Citadines Mercer Hong Kong Hotel
Citadines Mercer Hotel
Citadines Mercer
The Mercer Boutique Hotel
Citadines Mercer Hong Kong Aparthotel
Citadines Mercer Aparthotel
The Mercer Hong Kong
The Mercer Hotel
The Mercer Hong Kong
The Mercer Hotel Hong Kong
Citadines Mercer Hong Kong
The Mercer Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Decent stay, typical room size for HK so no complains. Location is convenient near Sheung Wan MTR station. I’d suggest taking taxi to hotel from airport express station or airport as HK generally is hilly, however doable from train station (though train station has plenty of stairs). Check out is at 11am, however counter staff are helpful and may extend if required. Overall no complains, will stay here again if in HK
I left after the first night and moved to a nother hotel.
The aircondition cant be adjusted properly and it is noisy, make sure you bring earplugs along. It probably hasnt been maintained for years.
The curtains have several holes in it. The bathroom was moldy and and not clean. Some "left overs" of the previous guest were still in the bathroom.
Overall the room was just not in a good condition, not clean and not what i expect at this price level.
The location of the hotel is great!
I would not recommend to stay at this hotel!
Room smelt of smoke on check in and was partially fixed on day 3 but continue to smell of smoke. On day four cockroaches welcomed us back to our room in the evening. Housekeeping standard were poor. We felt it was not value for money either.
This is a serviced apartment building, not a hotel. Good for long trips if you want to do your own laundry, but not good for short business trips since they don't have room service and the external laundry service takes 3 days.
Aircon was extremely noisy. Room flooded when using the shower.
Riki
Stayed 5 nights in Sep 2023
6/10 Okay
Brenda, Burbank
Travelled with partner
13 May 2023
Liked: Cleanliness
The property is located near the financial center and once we figured our way around we found the metro station nearby. The staff did not understand us and there were no maps of the area. The backing of our curtains were ripped and need to be replaced. Housekeeping was very good and the suite was comfortable.
Conveniently located near the MTR and within walking distance to Central, with many F&B options nearby.
Siew Fuang Violet
Stayed 4 nights in Mar 2023
4/10 Poor
Verified traveller
Travelled with family
18 Mar 2023
Disliked: Staff & service
Difficult to locate as located within meandering side streets and as surrounded by tall buildings everywhere, pinpointing on google map difficult.
Location seemed a little on the derelict side. Didn’t feel safe walking back late at night.
Charged HKD500 as deposit which wasn’t made aware prior to booking on Expedia. Queries staff at check-in, but was just told this is how they do it and if I wanted clarification, I needed to take it up with booking agent.The money has already been charged on my card. Am awaiting to see if it will be refunded.
Complimentary beverages turned out to be two bottles of cheap soft drinks which other hotels would’ve given for free anyway.
No room upgrade - was told already booked the best. Could’ve at least given a room on taller floor.
Room smelled stuffy and unused for a long time. Not sure if it was cleaned prior to checking in.
Great location with lots of restaurants around. Near the SOHO and Lan Kwai Fong and Donki where you can do late night shopping and eating. Room is clean. TV with lots of channel and you can view Netflix and Youtube on the big screen. Bed is too soft.
Small boutique hotel, great views, comfortable rooms, friendly staff, good location.
Not a lot of amenities or lobby, but these are not expected from such small hotel.